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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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2.3

All reviews

(7)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

⚠️ Don't buy your glasses from Lensa ⚠️

⚠️ Don't buy your glasses from Lensa! ⚠️

🛑 Don't fall for the "discounts", corporate offers or their free consultation! 🛑

✅ There are better stores just around the corner that will provide you with even better deals and service without bragging about it.

You have to understand that Lensa is a marketing company and nothing more than that! They hide that monster behind a corporate smile and their "terms & conditions".

In case you decide make your purchase here anyway, please make sure that you inform yourself about the following:
- How does a frame need to fit on your nose, around the ears? Don't let them push you to make a decision within 30 seconds, wear the frame for a longer period of time.
- Make sure you explain your needs in regards of the lenses: Do you need them for reading, working behind a screen or driving a car?
- Make sure that you know what "PD" is and take action when this is not measured with the tablet leveled correctly and not by an employee holding the tablet above their head as this will cause discrepancies as well.
- Ask for the options and quality of the glasses they'll provide you with, make sure they'll provide you with options.

If you now know about the details above you'll need to ask yourself again why you still decide to make your purchase in this store.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

Return policy is deceiving

Return policy is deceiving, partially getting my money back on faulty products (a frame that used to cost €100+ on the site, that started to break in less than 2 weeks of use).

January 19, 2025
Unprompted review
Show reviews in all languages. (7 reviews)

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