LENSMATE 

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Rated 5 out of 5 stars

initially they got the order mixed up, sent me 2 pairs of lenses. one was correct the other wasnt. when I let them know, they immediately sent out the correct pair and let me keep the other incorrect... See more

Company replied

Rated 5 out of 5 stars

A couple of days ago I wrote a review,I said the contacts were comfortable but the colour change wasn't noticeable formy dark eyes. I have since wore a different pair in meteor brown which did show a... See more

Company replied

Rated 5 out of 5 stars

I’ve bought from this company a couple of times before and have always been happy with their Halloween contact lenses, with no issues at all. Unfortunately, I recently purchased a pair of grey conta... See more

Company replied

Rated 1 out of 5 stars

I ordered contact lenses from here and the moment I put them in my eyes stung so I immediately threw them away. Almost 3 months later and I’m still suffering with the consequences of buying from this... See more

Company replied

Company details

  1. Contact Lenses Supplier

Written by the company

LENSMATE is a family-run cosmetic contact lenses company, selling a range of coloured contact lenses, ideal for parties, cosplay and events such as Halloween. Whether you're shopping for a photoshoot or night out, fashion contact lenses add a touch of personality to every photograph. All of our cosmetic lenses are fully CE certified and ISO tested so you can be sure they're safe. With fast delivery and 5 star customer service we focus on providing quality products that won't break the bank. Give us a try today.


Contact info

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All reviews

(167)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Arrived on time, great quality. Thanks xx

May 13, 2025
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Reply from LENSMATE

Hi Charli, great to hear! Thanks for taking the time to leave us a review- we hope you love the lenses! :)
Love, Lensmate

Rated 5 out of 5 stars

Amazing service and company

Amazing service and company, the contact lenses are amazing 🤩 and very quick delivery 🚚

Tried a lot of the lenses offered and more than happy with all of them I’ve bought

May 7, 2025
Unprompted review
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Reply from LENSMATE

Hi Kaden, really glad to hear you love ordering form us- we strive to provide the best quality and range of lenses! Thanks so much for taking the time to leave us a review :) Love, Lensmate

Rated 5 out of 5 stars

Perfect!

Perfect!
I received the Miku lenses and they were perfect for my cosplay 💞 Used for a full con I can easily affirm they are comfortable trough all day

January 26, 2025
Unprompted review
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Reply from LENSMATE

Hello! Glad they are perfect for your cosplay! Thanks for taking the time to leave us a review! Love, Lensmate :)

Rated 1 out of 5 stars

I did not have a very good experience…

I did not have a very good experience with this website. I asked for next day delivery on the 1st of May and paid extra but received it on the 7th of May. I had also ordered 14.5 diameter black Wednesday contacts but I received a 16 diameter contacts instead. I would like a refund because this is unacceptable, I am extremely disappointed.

May 2, 2025
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Reply from LENSMATE

Hi Miru, as detailed in our email unfortunately after our timely dispatch our delivery partner took longer than expected to deliver your item- we have apologised for this but it is out of our control. Royal Mail state that 99% of mail reaches it's destination on time. Best wishes, Lensmate

Rated 5 out of 5 stars

Great variety of cosplay contact lenses for amazing prices!

I initially discovered Lensmate UK when I was trying to find cosplay lenses for a cosplay competition back in October 2024. They were the only one available with blue mesh scalera lenses at the time, and I am so glad I chose to shop from them. Since that, time I discovered how much quality of contact lenses can affect a look. They have great variety of options and I genuinely think they are one of the cheapest available lens providers in UK with top notch quality products! Thanks Lensmate, once again!! 💗

October 3, 2024
Unprompted review
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Reply from LENSMATE

Hi Harleen! Thanks for vouching for our lenses, we love being able to provide lenses to people who get such joy out of them! We hope you shop with us again soon :) Love, Lensmate

Rated 5 out of 5 stars

Strikingly great red lenses

I was looking for some red lenses for my first Halloween ever and I found a pair perfect fir my demon costume. Lensmate choice fur red styles was wide but the Twilight Bella Red contact lenses were my favourite, with a great coverage and super comfort. I also bought a nice compact with tools. My order was prepared and shipped quickly and the transaction went so smoothly I didn't need to contact the CS team.
I'd be back if I need new fantasy lenses.

October 23, 2024
Unprompted review
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Reply from LENSMATE

Hi Valentina! Glad you found our lenses to have good coverage and be comfortable, thank you for taking the time to leave us such a good review, it's much appreciated! Love, Lensmate

Rated 5 out of 5 stars

AMAZING!

Amazing lenses at even more amazing prices! £20 for 2 pairs???? Yes please! And UK based, even better!
Customer service go above and beyond to make sure your order gets to you quickly and resolve any issues.
I can't recommend this brand enough.

February 1, 2025
Unprompted review
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Reply from LENSMATE

Christina, thank you for the lovely review- we are a small family business and really try our hardest to give customers the best service and products we can! Thank you for taking the time to review us :)

Rated 5 out of 5 stars

Great for cosplay!

I've been Cosplaying for over a decade and I love these lenses. The usual makes and a great range of choices, from right here on the UK!

Just remember to soak them first and ask your optician or doctor if lenses work for you. Contacts take care and time, and when treated right these ones are perfect 💕

February 20, 2025
Unprompted review
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Reply from LENSMATE

Hello! So great to hear how long you've been cosplaying and using lenses and you love ours- we love being UK based, it means fast delivery to our UK customers instead of waiting weeks for orders from abroad which sometimes you just can't wait for! Thank you for taking the time to write a review for us <3

Rated 5 out of 5 stars

super good experience—so beautiful

i seriously cannot recommend lensmate MORE the prices are so cheap for contact lenses, which are SO BEAUTIFUL may i add, and the shipping is super quick. being in the UK i find that a lot of big contact companies take ages to ship but these are so quick and i was given such a kind lil note & some sweeties. such kind owners, and these contacts made my cosplay so much better!

April 20, 2025
Unprompted review
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Reply from LENSMATE

Hi Vix, really good to hear that you love our contact lenses and the service you received from us. We know that sometimes you just can't wait for shiny new things and love to get orders to our customers quickly, thanks for reviewing us :)

Rated 5 out of 5 stars

The lenses are great for cosplays

The lenses are great for cosplays! I have sent them little messages on Instagram a few times to ask their recommendation for a lens color and it's always a perfect match. And they always arrive in time for a comic con <3

April 23, 2025
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Reply from LENSMATE

Hi Lizah! Thanks so much for your lovely words, it means a lot to a small business :) Hope you love your lenses! :)

Rated 5 out of 5 stars

speedy delivery and personal packaging

speedy delivery and personal packaging. I also recieved a free lense case which was very generous.

April 11, 2025
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Reply from LENSMATE

Hi Teagan, glad your happy with the service from us here at Lensmate! We aim for speedy dispatch so you can receive your contacts ASAP! Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Love these contacts

Love these contacts. The brown enhances my natural brown eyes. Quick delivery. Would upload photo but not able to. Very pleased, thank you.

April 14, 2025
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Reply from LENSMATE

Hi Giselle, so glad to hear you love your brown contacts from us! Thank you for leaving us a review, it means a lot! :)

Rated 5 out of 5 stars

Good communication

Good communication. Items arrived on time. I’ll be ordering again

April 11, 2025
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Reply from LENSMATE

Hi Alan, thank you for the review! We hope you enjoy your new contacts and we'll look forward to you shopping with us again :)

Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent! The lenses are so realistic and love that they put a little bit of sweets in too! I love good customer care. 10/10

April 3, 2025
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Reply from LENSMATE

Hi Joshua, ah thanks so much for the great review! Glad your happy with the lenses and you enjoyed the sweets :)

Rated 5 out of 5 stars

great lenses, great shipping

arrived super fast ! good lenses, amazing price. will 100% buy again

March 21, 2025
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Reply from LENSMATE

Hello! Glad your happy with our lenses and we're happy you will buy from us again. Thanks so much for taking the time to leave a review :)

Rated 1 out of 5 stars

I ordered contact lenses from here and…

I ordered contact lenses from here and the moment I put them in my eyes stung so I immediately threw them away. Almost 3 months later and I’m still suffering with the consequences of buying from this place. I developed severe periocular dermatitis and blepharitis and I have severe light sensitivity. I wouldn’t want anyone going through this so please be careful!! Don’t believe the fake reviews

April 2, 2025
Unprompted review
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Reply from LENSMATE

Hello Selin Simsik,

Sorry to hear you found the lenses uncomfortable to wear - hopefully you soaked them correctly before inserting themas cleanliness is extremely important when inserting lenses into the eye, but lenses aren't for everyone unfortunately.

All of our reviews are 100% real, hence why there are both positive and negative, so please don't throw around false information. Take a look at all of the people regularly tagging our company on Instagram and TikTok - these are real people who regularly use our products without issue, so you are the exception, not the rule.

Thank you, have a great day!

Rated 5 out of 5 stars

Not only do the contacts come within a…

Not only do the contacts come within a few days but they are also AMAZING quality!!! They’re so comfortable and they don’t obscure my eyesight at all!!!

March 19, 2025
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Reply from LENSMATE

Hi Layla! Glad your happy with your new lenses! Thanks for taking the time to leave us a review :)

Rated 5 out of 5 stars

Love these

Love these, great value for money, easy to use recommend

March 6, 2025
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Reply from LENSMATE

Hi Kathy, so glad your happy with our lenses- we believe we offer great value for money and I'm happy you think so too! Thanks for taking the time to leave us a review and hope to have you come back to us in the future! Love, Lensmate

Rated 5 out of 5 stars

lagoon Green Contact Lenses …

Great contact lenses and colour and comfortable.

March 10, 2025
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Reply from LENSMATE

Hi Sonal, we're very glad your happy with your Lagoon Blue lenses, they are pretty funky aren't they! Thanks for taking the time to leave us a review, it's much appreciated! Love, Lensmate

Rated 5 out of 5 stars

Great Service and product

I ordered these for my son's world book day. They came really quickly and were well packaged. Lots of gratitude for us giving them the bsuiness which was a lovely touch. Would definitely use again!

February 28, 2025
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Reply from LENSMATE

Hi Melanie, so glad your happy with the lenses you ordered from us we hope you will come back to us again! Thanks so much for taking the time to leave us a fabulous review, it's really appreciated! Love, Lensmate

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