initially they got the order mixed up, sent me 2 pairs of lenses. one was correct the other wasnt. when I let them know, they immediately sent out the correct pair and let me keep the other incorrect... See more
Company replied
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See what reviewers are saying
A couple of days ago I wrote a review,I said the contacts were comfortable but the colour change wasn't noticeable formy dark eyes. I have since wore a different pair in meteor brown which did show a... See more
Company replied
I’ve bought from this company a couple of times before and have always been happy with their Halloween contact lenses, with no issues at all. Unfortunately, I recently purchased a pair of grey conta... See more
Company replied
I ordered contact lenses from here and the moment I put them in my eyes stung so I immediately threw them away. Almost 3 months later and I’m still suffering with the consequences of buying from this... See more
Company replied
Company details
Written by the company
LENSMATE is a family-run cosmetic contact lenses company, selling a range of coloured contact lenses, ideal for parties, cosplay and events such as Halloween. Whether you're shopping for a photoshoot or night out, fashion contact lenses add a touch of personality to every photograph. All of our cosmetic lenses are fully CE certified and ISO tested so you can be sure they're safe. With fast delivery and 5 star customer service we focus on providing quality products that won't break the bank. Give us a try today.
Contact info
Unit 16 Roundhouse Court, Buckshaw Village, PR7 7JN, Chorley, United Kingdom
- 01257 781 168
- hello@lensmate.co.uk
- lensmate.co.uk
Breach of guidelines
Reply from LENSMATE
Hi Natasha, really pleased your happy with our service and our contact lenses. Thanks so much for taking the time to leave us a review, it's really appreciated! Love, Lensmate
Perfect
Very fast delivery, good quality product and included a personal touch which made me smile.
October 2, 2025
Reply from LENSMATE
Hi Rox, thanks for taking the time to leave us feedback- glad you love your contact lenses!
Love, Lensmate
They gave me sweets which was soooo…
They gave me sweets which was soooo cute. Delivery was fast too x
October 2, 2025
Reply from LENSMATE
Hi Sophia, glad the sweets made your day! Thanks for taking the time to leave us feedback, it's much appreciated :)
Love, Lensmate
I emailed you about lens that were so…
I emailed you about lens that were so flimsy they could even hold their shape to try and put them. You ignored this email and then send a review request!
September 26, 2025
Reply from LENSMATE
Hi Wendy - you have not been ignored, we've replied to a few of your emails regarding your contact lenses. Follow up emails will be sent.
Quick service
The lenses came quickly, and we're just right for the cosplay. I would definitely use the company again.
October 1, 2025
Reply from LENSMATE
Hi Andrew, hope they are perfect for your cosplay! Thanks for taking the time to leave us a review, it's much appreciated! :)
Love, Lensmate
I LOVE Lensmate
I LOVE Lensmate. All my contact lenses are from here and every time I forget to review but today I shall.
I've purchased colours like white, black, red, purple, brown, blue and pink and they've all been absolutely amazing. I adore how easily they fit and the colour is immaculate. They are comfortable enough that I forget they're there most of the time. I also love how they give free lens cases and throw in a haribo too!!
Forever my fav brand for contacts, thank you!!
October 1, 2025
Unprompted review
Reply from LENSMATE
Hi Dalia! Ah thanks so much for leaving a review- we love it when customers are happy with their purchase! And for you- multiple of them! We're glad your happy with our lenses and hope you will keep shopping with us going forwards. Thanks for taking the time to review us :)
Love, Lensmate
This is the second time I have received…
This is the second time I have received coloured lenses which were not the colour I ordered.Last time I ordered I was sent a different colour and when I contacted Lensmate was told the lenses had changed description name.It seems the same thing has happened again I ordered Bora Bora blue and have received Bali Blue.
September 26, 2025
Unprompted review
Reply from LENSMATE
Hi Chrissie, as per our email they are the correct lenses- the ones you chose. They simply have a different name on the box as we choose to name them differently than our manufacturers do. It's a shame to receive a negative review about this.
Love, Lensmate
Reply from LENSMATE
Hi Paul, glad your happy with your order! Enjoy the contacts! Love, Lensmate
Great eye contacts with amazing…
Great eye contacts with amazing colours.
My only issue was the eye contacts solution which I purchased from lensmate. Not the best quality as I struggle every time to clean the contacts well. It takes time for them to stick properly in my eye.
September 1, 2025
Reply from LENSMATE
Hi Joanna, thanks for leaving us a review about your experience with us, enjoy your new contact lenses! Love, Lensmate
The best experience!
The best service, my product arrived in perfect time and organised.
August 29, 2025
Reply from LENSMATE
Hi Erica! Super pleased your happy with your purchasing experience form us here at Lensmate, thank you for taking the time to leave us a review, it's much appreciated :) Love, Lensmate
Fast delivery
The delivery was very fast, I like how they package the item and it can be push through the letterbox so it is no need to be home.
September 1, 2025
Reply from LENSMATE
Hi Julia, thank you for your feedback on your order, we hope you love your new contact lenses! Love, Lensmate
Absolutely brilliant 👌 got sent an…
Absolutely brilliant 👌 got sent an extra set of lenses for free, plus got a free treat bag of haribo in the parcel. Wonderful personal touch
August 29, 2025
Reply from LENSMATE
Hi Zoe! Great to hear you've had a fantastic experience shopping with us for your contact lenses, hope you love them! Thanks so much for taking the time to leave us feedback :)
Love, Lensmate
Reply from LENSMATE
Hello! Brilliant- really glad to hear that your happy with the contact lenses from us here at Lensmate! We hope you will return to us in the future, thanks for taking the time to leave us a review :)
Love, Lensmate
Blue contacts
I needed to find blue contact lenses, last minute, for a cosplay I will be doing in 2 weeks time. Was very lucky to stumble across Lensmate website. The prices are really reasonable and the delivery was super fast. The colour of the lenses is exactly as shown on the picture and I am very happy with my purchase ☺️
July 9, 2025
Unprompted review
Reply from LENSMATE
Hi Christina! Super pleased your happy with your lenses from us here at Lensmate! Thanks for taking the time to leave us a review. I hope you have fun with your cosplay! :D
Love, Lensmate
Fantastic lenses. Amazing colours
This is the 1st time I bought contact lenses from Lensmate.
The website is easy to use. The selection of colours is great and pictures of colours matching the actual product.
Every delivery is packed with care.
The delivery is quick and you get little thank you card which is sweet. Prices are fair and yiu get offers.
The actual lenses are wonderful,the colours are amazing.
I love them. ❤️
July 1, 2025
Reply from LENSMATE
Hi Veronika! Thank you so much for the lovely feedback, we work hard to provide a great service so appreciate that it doesn't go unnoticed! Really pleased that your happy with our contact lenses :)
Love, Lensmate
Perfect pink lenses 🩷
came super quick and are exactly what I wanted !! High quality and can see through them pretty well. Super happy :)
June 27, 2025
Reply from LENSMATE
Hi Sophie! Glad to hear your happy with your contacts from us here at Lensmate! Hope you will return and shop with us again for future lenses :) Love, Lensmate
Reply from LENSMATE
Hi Madelyn! Great to hear your happy with the contact lenses from us here at Lensmate, we hope you will return to shop with us again :) Thanks for taking the time to leave us a review!
Love, Lensmate
Reply from LENSMATE
Hi Jessica, I can assure you you have been sent the correct lenses- what we call them on our website isn't always the same as what our manufacturers call them. It's a shame for you to leave us a 1 star review before trying to query this with us as it affects our score as a small family run business.
Best wishes
Lensmate
2nd time bought from lensmate
2nd time bought from lensmate. Same great delivery and loving my lenses.
Thanks
😊
June 5, 2025
Reply from LENSMATE
Hello! Really glad that your happy with your contact lenses and service from us! We look forward to you ordering from us again! :) Love, Lensmate
Shein contacts for double the price
I got my contacts from here thinking it would be a good idea to get some from a “proper” website and not shein, only to receive them and find they are from shein as
I saw them on there a few days after! (original price £1.13) and I paid £12.99! This website literally buys shein contacts for £1 and sells them For more, absolutely not a trustworthy website selling good contacts just another “small business” buying crap from shein to sell for more - you should be ashamed.
May 16, 2025
Reply from LENSMATE
Hi there, thanks for leaving us a review. Every company sources products/ services at a certain cost, then aim to make a profit- that is how businesses work. We buy our contacts from suppliers and then sell them to make a profit- like any other business. Do you think Apple make iPhones for £1k and then sell them for £1k? No, of course not.
We have to pay to import things in bulk, pay to create and maintain a website, active monthly investment into marketing, a storage unit to work and store products, software for running the business, paying accountants, picking and packing orders, packaging, sweets, notes, stationary, printing equipment, apps to hook into different systems for dealing with orders, paying business rates, corporation tax, wages, etc. The lists are endless.
Most product you buy from shops are from China (bought very cheaply) - consumers are entitled to purchase directly if they're happy to wait weeks for delivery, or you can buy locally for faster access and security of dealing with a business you can communicate with, with prices that suit a country where people are paid real wages.
You are welcome to purchase from anywhere you like!
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