initially they got the order mixed up, sent me 2 pairs of lenses. one was correct the other wasnt. when I let them know, they immediately sent out the correct pair and let me keep the other incorrect... See more
Company replied
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See what reviewers are saying
A couple of days ago I wrote a review,I said the contacts were comfortable but the colour change wasn't noticeable formy dark eyes. I have since wore a different pair in meteor brown which did show a... See more
Company replied
I’ve bought from this company a couple of times before and have always been happy with their Halloween contact lenses, with no issues at all. Unfortunately, I recently purchased a pair of grey conta... See more
Company replied
I ordered contact lenses from here and the moment I put them in my eyes stung so I immediately threw them away. Almost 3 months later and I’m still suffering with the consequences of buying from this... See more
Company replied
Company details
Written by the company
LENSMATE is a family-run cosmetic contact lenses company, selling a range of coloured contact lenses, ideal for parties, cosplay and events such as Halloween. Whether you're shopping for a photoshoot or night out, fashion contact lenses add a touch of personality to every photograph. All of our cosmetic lenses are fully CE certified and ISO tested so you can be sure they're safe. With fast delivery and 5 star customer service we focus on providing quality products that won't break the bank. Give us a try today.
Contact info
Unit 16 Roundhouse Court, Buckshaw Village, PR7 7JN, Chorley, United Kingdom
- 01257 781 168
- hello@lensmate.co.uk
- lensmate.co.uk
Breach of guidelines
Reply from LENSMATE
Hi Adam, glad you were pleased with the speed of our dispatch and delivery, we hope you love your new contact lenses! Thanks for leaving us a review, it's much appreciated!
Love, Lensmate
received only 1 pair of contact lens
i have ordered Beach Blue Contact Lenses and Meadow Green Contact Lenses , I have received only Meadow Green Contact Lenses , Not received " Beach Blue Contact Lenses"
March 12, 2026
Reply from LENSMATE
Hi Sanjay, sorry to hear this- we'll send you out another pair of lenses today. We encourage customers to contact us before leaving a review as it's something easily rectified. Best wishes, Lensmate
I buy contacts lenses quite often and…
I buy contacts lenses quite often and this was my first experience here. I can’t really give a review of the lenses themselves because they never arrived. They were shipped 48 hrs and it’s been a week and nothing. I emailed them on Friday and got no response, I tried again Monday
and again no response. It now says it will come on Wednesday, so a week and a half if it does come. It’s not just the delay it’s the lack of communication.
I’d go somewhere else after this. Others are much more reliable and give better customer support.
March 9, 2026
Unprompted review
Reply from LENSMATE
Hi John, As per our email I'm sorry your package has got delayed due to Royal Mail. This delay is NOT from us, it is down to the delivery service. As stated we have refunded your delivery fee as a gesture of goodwill. We do not control the post I'm afraid. We hope you love your lenses when they arrive with you tomorrow. Love, Lensmate
Great product shipping was very fast.
Great product shipping was very fast.. 2 days. Even got a nice little surprise bag of haribo with my order. Was kept updated of where my parcel was and when it would be here. Highly recommend
February 26, 2026
Reply from LENSMATE
Hi Eirwan! Great to hear you had a good shopping experience with us, we hope you enjoy your new lenses! Love, Lensmate
Beautiful natural looking lences
I just tried them on. But all looks great !! thank you
February 24, 2026
Reply from LENSMATE
Hi Amilia, happy to hear you love your new contact lenses from us! We hope you shop with us again soon :) Love, Lensmate
Comfortable lenses
Nice colour, comfortable to wear, easy to order online and quick delivery
February 23, 2026
Reply from LENSMATE
Hi Shakera, glad you had a great experience shopping with us for your new contact lenses, we hope you will shop with us again soon! Love, Lensmate
Reply from LENSMATE
Hi Jacqueline, glad yo hear your happy with your contact lenses from us and thank you for taking the time to leave us a review :) Love, Lensmate
The lenses obscure your vision a total…
The lenses obscure your vision a total waste of money and they refuse refunds!
February 20, 2026
Unprompted review
Reply from LENSMATE
Hi Jane, I'm sorry your unhappy with our lenses. As per our emails once opened you can't return them for a refund because you don't like them. This is because they can't be resold and is clearly stated in our returns and refund policy. Love, Lensmate
It is very comfortable in my eyes
It is very comfortable in my eyes, and the shade's colour is exactly the same as in the picture.I thinking to order some more but unfortunately shades are not available at true moment
January 26, 2026
Reply from LENSMATE
Hi Shiv, thank so much for your positive review, I'm glad your happy with your new contacts from us! Hopefully we'll get what you have in stock very soon, remember you can sign up to stock notifications on the product pages :)
Love, Lensmate
Very well set out website
Very well set out website. Great choice! And very quick delivery! Recommended to friends and family
January 19, 2026
Reply from LENSMATE
Hi Gordon, thank you for the kind words, we look forward to you shopping with us again in the future :)
Love, Lensmate
Fast postage, good quality lenses
I haven’t ordered from this site before now but they came up when we were searching for a uk based cosplay contact lens site for a last minute plan before a con. I selected next postage and they did come very promptly! The lenses looked great when they arrived in safe packaging with a free storage kit and some sweeties too! When i wore the lenses they had great coverage over my extremely bright blue eyes and were comfortable for 9 hours of wear. I will definitely order from here again. Thank you very much :)
January 21, 2026
Reply from LENSMATE
Hi Felix! Super pleased your happy with your new lenses and the service you received from us. Please tag us in your socials and show us your cosplay! Love, Lensmate
Good quality and fast delivery
Great ,good quality and fast delivery ,very comfortable
January 9, 2026
Reply from LENSMATE
Hi Emaneula, really pleased your happy with your new contact lenses from us, we hope you will shop with us again soon :)
Love, Lensmate
Reply from LENSMATE
Hi Steph, glad you had a positive experience with us! Thanks for taking the time to leave us a review :)
Love, Lensmate
Reply from LENSMATE
Hi Angiza, sorry to hear you didn't have a good experience with us, please email us to rectify the situation. Love, Lensmate
Great selection, great quality, great service!
I was so happy to find this UK-based, family run business when buying contact lenses for a costume.
Having compared a few sites and vendors recommended from Instagram, I found Lensmate through a Google Search. Their selection, quality, safety information, and prices were ideal and I wanted a vendor based in the UK. Their communications were courteous and the packaging of the lenses was lovely and had a real personalised touch! I will be ordering all my lenses from Lensmate going forwards.
December 15, 2025
Reply from LENSMATE
Hi Fiona, wow thank you for the lovely review! We pride ourselves on providing high quality contact lenses at a good price, and with quick delivery! We hope you continue shopping with us :) Love, Lensmate
Reply from LENSMATE
Hi Ellie, thank you for leaving us a great review! We hope to have you back shopping with us again soon :) Love, Lensmate
I ordered 2 pairs of lenses for an…
I ordered 2 pairs of lenses for an event and paid for express delivery. Upon opening the lenses, one of the lenses in both pairs had a raised sharp bit of plastic on them. This scratched the inside of my eye and caused great discomfort. When I contacted them and asked for a refund they asked me to return them and they will inspect them and decide if I can have a refund. I replied and asked if my postage would be refunded too? Also as returning I would now need to pay extra postage of recorded delivery because otherwise they can say they didn’t receive them - would they reimburse that too? They didn’t reply, complete radio silence. I will be escalating it as I have been scammed out of money for something unfit for use. They can’t sell faulty goods and expect us as the consumer to foot the bill for postage both to and from to return. I could have easily sent photos, videos, if they didn’t want to reimburse postage but instead they ignore. I will be taking this up with PayPal as they are breaking the law.
November 26, 2025
Reply from LENSMATE
Return the items if you'd like a refund, just as any business expects - they must be inspected before you can be refunded. Postage is always refunded where the fault is ours, but that can only be decided upon inspection, and you've still not sent them to us for inspection. We're not a charity - return them for inspection or stop moaning.
Great communication and products 💖
At first i struggled to get lenses in the colour i wanted due to them being out of stock rapidly, however they were very quick to respond, communicate well and solve my problem by offering me a variation of alternatives , and even sent a nice little freebie with it :) as a small business they know how to handle things. The contacts are lovely and they arrived very quickly. Colours are vibrant and gorgeous just like the pictures
November 26, 2025
Unprompted review
Reply from LENSMATE
Hi Robin, thank you so much for being so understanding- I'm glad our customer service was appreciated by you. As a small business this sort of feedback really goes a long way, thanks for taking the time to leave us a review on here :)
Love, Lensmate
Fast delivery and perfect product
The delivery time was so fast! They let me know the day they’d be shipping and they arrived in 4 days from then! They’re exactly what I ordered and I’m so happy they came in time for my convention this weekend. I tried them on and they’re perfect lenses!
November 7, 2025
Reply from LENSMATE
Hi Katie! So glad you loved your lenses and we exceeded your expectations! We hope you'll shop with us again! Thanks for taking the time to leave us a review :)
Love, Lensmate
Reply from LENSMATE
Hi Tim, thanks for taking the time to leave us a review- much appreciated! Love, Lensmate
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