Lenssaver.co.uk Reviews 3,354

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I've used a lot of contact lens suppliers over the past 20 years and LensSaver.co.uk is the best hands down. Their prices are the most competitive, delivery is always fast, and their customer service... See more

Rated 5 out of 5 stars

Every business claims they have the lowest prices, best service, highest quality, etc. Well, Lenssaver actually does have all of that. Every time I buy contact lenses, I compare all the sites to try... See more

Rated 2 out of 5 stars

I order some lenses on the 20th August, after a week I contacted them as I hadn’t received them or even an email saying they had been dispatched. They told me the delivery company lost them and they w... See more

Rated 5 out of 5 stars

Really great prices/savings. Must remember not to leave order to last minute, as delivery, although not late, nothing was stated, it is a lot slower compared to other lens companies who will delivery... See more

Company details

  1. Contact Lenses Supplier
  2. Optical Wholesaler
  3. Optician

Information provided by various external sources

Top brand contact lenses, dispatched and delivered fast; the very same day for Central London. Free optical advice consultations with every purchase of prescription lenses. Save ££££'s on high street prices at Lenssaver,. * Same Day Dispatch With over a million prescriptions in stock, we can dispatch your order on the same day if it is placed before 5pm. Never run out of lenses when you shop with Lenssaver.co.uk.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’ve been using lenssaver for a long…

I’ve been using lenssaver for a long while and they’ve always been exceptional. Exceptional value, exceptional service. Every once in a while a small free gift has been included with my order, it certainly makes the experience that little bit better! Highly recommended.

February 20, 2025
Rated 5 out of 5 stars

Very pleased with service

We have used Lensaver for a couple of years. We were first attracted by competitive prices but the service has always been excellent with good communication and prompt deliveries.

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

No shipping or contact in a week

No shipping or contact in a week. Have contacted them twice unsuccessfully. Already paid but no delivery.

Third email was sent and received a call where I was told that the lenses was discontinued as I perhaps know. How would I know?! No one told me?
Was offered to change to weaker och stronger lenses. I said no (and right so). Why should I buy wrong strength lenses?! You could have send another brand instead but with the right strength.
I won’t be buying from Lenssaver again. Joke of a company.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Will continue to use this company..Great service.

Very impressed with the fantastic service from Lenssaver..They call you back, (if you leave a message.)

Great to get personal service like this and not a robot. Very knowledgeable about all their products. Kumar was the person that I dealt with, very very helpful. Easy to use online service too.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

great service

great service; quick delivery. have been ordering from them for over 12 months, very reliable

October 22, 2024
Rated 1 out of 5 stars

None receipt of goods no refund

Ordered lenses online had to chase as no date for delivery when I did Royal Mail have delivered to an unknown address with a photo of a house clearly not mine but cannot get my money back from this retailer even for non-delivery, have contacted PayPal but the seller claims it has been delivered but to who and where no one knows so getting no where won’t be using again and will be contacting trading standards.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted with the quality and service…

Delighted with the quality and service from this company. Ordered for first time my contact lenses - a lot cheaper than Lenstore Uk( who I will not be buying from anymore). I shall be sticking with these. Lensavers.uk. Mark ( genuine review)

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Another Exemplary Performance from Lenssavers

Once again, Lenssaver have provided an outstanding service. My prescription changed this time, so I was slightly worried that I might receive the old prescription, but, no, the right lenses arrived from the UK here in Dubai in record time. Even though I pay duty on imported lenses, it saves me a significant amount to order them from Lenssavers - even when taking courier shipment into account. I recommend Lenssavers to any expatriate users needing cost-effective lenses overseas.

September 21, 2024
Rated 1 out of 5 stars

Poor after service

Very poor service, Lenses purchased arrived faulty and I asked for a refund or replacement. I returned their lenses at my own expense. Waited six weeks for replacements which never turned up. Section 75 recall put into place to recall the money via Barclaycard..

June 30, 2024
Unprompted review

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