Lenssaver.co.uk Reviews 3,355

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Been using this company for years for lenses, great service quality products and if you ever need them customer service are great

Rated 5 out of 5 stars

Every business claims they have the lowest prices, best service, highest quality, etc. Well, Lenssaver actually does have all of that. Every time I buy contact lenses, I compare all the sites to try... See more

Rated 5 out of 5 stars

I've used a lot of contact lens suppliers over the past 20 years and LensSaver.co.uk is the best hands down. Their prices are the most competitive, delivery is always fast, and their customer service... See more

Rated 2 out of 5 stars

I order some lenses on the 20th August, after a week I contacted them as I hadn’t received them or even an email saying they had been dispatched. They told me the delivery company lost them and they w... See more

Company details

  1. Contact Lenses Supplier
  2. Optical Wholesaler
  3. Optician

Information provided by various external sources

Top brand contact lenses, dispatched and delivered fast; the very same day for Central London. Free optical advice consultations with every purchase of prescription lenses. Save ££££'s on high street prices at Lenssaver,. * Same Day Dispatch With over a million prescriptions in stock, we can dispatch your order on the same day if it is placed before 5pm. Never run out of lenses when you shop with Lenssaver.co.uk.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Affordable

I was a feelsgoodcontacts customer for many years but I came across lenssaver and they have the most affordable prices compared to all the other opticians out here with lovely customer service too. Definitely go here for all your contact lenses and glasses.

April 22, 2023
Unprompted review
Rated 5 out of 5 stars

The whole process is a breeze

Great value product from a great company. Easy to use web site, ordering very simple, very quick delivery system. Made the whole process a breeze. Returning customer and again a satisfied one too. Many thanks.

March 21, 2023
Rated 5 out of 5 stars

Wonderful company

Always very fast delivery and great price. Many thanks! Please keep using Royal Mail - we have lovely postmen&women in our area and they work very hard to deliver on time.

January 24, 2023
Unprompted review
Rated 1 out of 5 stars

Customer Service Agent Was Offensive

I ordered two boxes of contact lenses (121200131484), and when I received them I noticed one box had the wrong prescription.

I contacted customer service. The response I received was so horrendously rude. I was told that 'it was your fault anyway' by the customer service agent on this online chat. This agent closed the chat before I could respond, but I do not think this is the treatment anyone would deserve.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Good customer care

Didn’t receive lenses due to Royal Mail strike. lenssaver customer care is good, immediate response and dispatched some emergency lenses to help out

November 1, 2022
Rated 5 out of 5 stars

Fantastic Customer Service

Really great prices/savings. Must remember not to leave order to last minute, as delivery, although not late, nothing was stated, it is a lot slower compared to other lens companies who will delivery next day and for same charges.
Since first purchase, have reordered. Although difficulty and problem with site. Customer service people were excellent. Received order promptly.

November 1, 2022
Rated 5 out of 5 stars

100 per cent!

100 per cent for price, speed, accuracy and service. Two years' worth of lenses ordered for a second time (my last order was 2 years ago - the "big boys" can't match them). Most boxes arrived next day (despite Royal Mail strikes) and two, four days later (but spelt out by email - presumably they had to order these in).

Top marks :-)

October 22, 2022
Unprompted review
Rated 5 out of 5 stars

I never write reviews however I feel I…

I never write reviews however I feel I need to review lenssaver!

I placed my first order just over a week ago and I’m so happy I found this website. The service I received was excellent. Very helpful staff, great price and fast delivery!

I will definitely be recommending and using again! Thank you

September 17, 2022
Unprompted review
Rated 5 out of 5 stars

fantastic company

Spoke to a very helpful young man and explained I was having trouble buying my regular lenses. No problem my prescription sizes were in stock. Ordered and paid for immediately. Ordered on Saturday arrived on Tuesday could not have been better. Fantastic service.

September 1, 2022

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