Leodis Stairlifts Reviews 

548
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and reassuring throughout the entire process from start to finish. People note that the team takes the time to carefully listen to individual requirements without any pushy attempt to make a sale. Consumers also mention the impressive speed of the service, with numerous installations happening seamlessly within just a couple of days. Reviewers deeply appreciate the high quality of the products, noting they provide great value and make everyday mobility significantly easier. Buyers also state that engineers leave everything exceptionally clean, tidy, and fully operational before departing.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and professional assistance from initial... See more

Staff

Clients share satisfaction on staff, highlighting how phone representatives, surveyors, and installers... See more

Product

Customers had positive experiences with product, noting that the stairlift and seat are very good quality.... See more

User experience

People report positive experiences with user experience, highlighting an easy, stress-free process from start... See more

Price

Reviewers express great satisfaction regarding the price, consistently noting that quotes were very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went like clockwork. From the quote to the order and the installation. All done in less than two working days which was really important to us. Very professional service and all done local... See more

Company replied

Rated 5 out of 5 stars

I contacted several stairlift companies and had surveys and quotations from two. After breaking my leg I desperately needed a stair lift. Leodis were able to do me a quotation and offer me an installa... See more

Company replied

Rated 5 out of 5 stars

Friendly, professional service, the whole team we dealt with were totally customer orientated. Lindsey and Alan made us feel very comfortable and carried out a very stress free service for us. Ev... See more

Company replied

Rated 5 out of 5 stars

First class experience with the team at Leodis. Stairlift installed within a week from initial call with the survey done within 24 hours. Felt as though they were genuinely interested in my mother ge... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

Written by the company

Leodis Stairlifts, established in 1991, is a leading independent provider of mobility solutions in Northern England. As a family-run business, we specialise in offering a comprehensive range of stairlifts, including Straight, Curved, New, Reconditioned, and Rental options. Our commitment to exceptional service is evident in our 24/7 availability and next-day installation service, ensuring that our customers receive prompt and reliable support whenever needed. What sets Leodis Stairlifts apart is our dedication to customer satisfaction without resorting to high-pressure sales tactics. We understand the importance of making informed decisions, and our team is always ready to provide detailed information and guidance tailored to each individual's needs and budget. This customer-centric approach ensures that every home remains accessible and safe, enhancing the quality of life and independence for those with mobility challenges. With extensive industry experience, Leodis Stairlifts recognises the significance of reliability and comfort in mobility solutions. Our products are designed to meet the highest standards of quality, providing users with peace of mind and confidence in their daily activities. The company's genuine 24-hour service, available 365 days a year without additional fees, further underscores their commitment to excellence and customer care. For more details, you can reach Leodis Stairlifts at 0800 542 6045. And remember that our dedicated team is always ready to assist with any inquiries and provide customised solutions to meet your mobility needs.

Leodis Stairlifts

Written by the company

Helping you with the ups and downs in life
Established in 1991, Leodis Stairlifts are specialists in the supply & installation of Stairlifts in Leeds, Yorkshire, Lancashire, Manchester & Humberside. Leodis Stairlifts helpful advice has helped our clients find the best solution to suit their needs and budget. We use trained experienced engineers to review your requirements, rather than ‘sales people’ as ‘our aim is to help inform you of the choices, enabling you to choose the right solution.

Outstanding Service

24 hours a day, 365 days of the year

Leodis, a family-owned business since 1991, offers a variety of stairlift solutions, including new, reconditioned, and rental options to fit any budget. Our goal is to find the best solution for our customers without aggressive sales tactics. We provide free, no-obligation surveys, and our team is highly qualified, professional, and empathetic. Don't just take our word for it—check out our Trustpilot reviews!

Contact info

  • Leeds,Wakefield,Bradford,Halifax,Huddersfield,Manchester,Burnley,Bolton,Blackburn,Stockport,Altrincham,Ashton Under Lyne, Oldham,Rochdale,Harrogate,York,Selby,Doncaster,Sheffield,Rotherham,Barnsley,Chesterfield,Hull,Immingham,Scunthorpe,Scarborough,Durham,Darlington,Middlesbrough,Sunderland,Newcastle,Hartlepool, United Kingdom

  • 08005426045
  • sales@leodisstairlifts.co.uk
  • leodisstairlifts.co.uk
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4.8

Excellent

TrustScore 5 out of 5

548 reviews

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4.8

All reviews

(548)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Just had a recently installed stairlift removed after a berevement every person i have dealt with from the office staff to the fitter have been courtious and professional this has to be the best company by far will be recommending for years to come . Fantastic service guys.

September 24, 2026
Unprompted review
Leodis Stairlifts logo

Reply from Leodis Stairlifts

Hi David,

Thank you so much for taking the time to leave such a lovely review, especially during what we understand must be a very difficult time.

We’re truly sorry for your loss, and we’re grateful that our team were able to make the process of having the stairlift removed as straightforward and stress-free as possible. It means a great deal to hear that everyone you dealt with, from our office team to our fitter, was courteous and professional.

Thank you for your kind words and for recommending Leodis Stairlifts. We really do appreciate your support, and we wish you and your family all the very best.

Thank you
The Leodis Stairlifts Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful fitters.
Happy to recommend!!!

September 22, 2026
Leodis Stairlifts logo

Reply from Leodis Stairlifts

Hi Valerie,

Thank you so much for your lovely 5-star review!

We’re delighted to hear that you received excellent service and found our fitters to be so helpful. Thank you for taking the time to recommend Leodis Stairlifts – we really appreciate your kind words and support.

Thank you
Hayley

Rated 5 out of 5 stars

Excellent service from start to finish.

Needed a stairlift urgently as my wife was due to be discharged from hospital after leg surgery. Did internet research browsing the different companies and customer reviews and decided to request a free home visit and get a quote from Leodis. The lady on the phone was very pleasant and arranged for a home visit. Graham the rep arrived a few days later to measure up and he was a very friendly guy. Not once did I pick up on a hard sell approach as he patiently gave me the different options available with the different prices involved. I was happy with the price and ordered it there and then with a £150.00 deposit and the balance payable after installation. A few days later the installation engineer arrived with the lift and he too was a very pleasant man. Once he had fitted it he gave me and my wife a demonstration with easy to understand instructions on how it worked. He rung the sales office for them to take my payment for the balance and the lady there was also a cheerful pleasant woman. All in all a top notch service from query to completion by all staff involved.

September 21, 2026
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Reply from Leodis Stairlifts

Hi Don Laird,

Thank you so much for taking the time to leave such a detailed and lovely review. We’re really pleased to hear that we were able to help at such an important time, especially with your wife preparing to come home after her surgery.

It’s wonderful to hear that Graham and our installation team made you both feel comfortable and supported throughout the process. We always aim to provide clear advice and options without any pressure, so our customers can make the decision that feels right for them.

We’ll be sure to pass your kind words on to everyone involved. Thank you for choosing Leodis Stairlifts, and we wish your wife a smooth and comfortable recovery.

Thank you
Hayley

Rated 5 out of 5 stars

Smooth straight forward and professional service.

Everything from initial contact to installation - no hassle.
Ryan explained everything about the stairlift and options available, also addressing my concerns over an electrical socket due to its location.

The guy who fitted the stairlift, sorry did not catch his name, fitted, tested the stairlift and made final adjustments to the seat arms for my wife.

On completion he talked through everything for my wife, who is now enjoying freedom of being able to getup and down, without needing a 5 minute rest at the top.

Just left him to it, none stop worker.

Great service, thanks

September 15, 2026
Leodis Stairlifts logo

Reply from Leodis Stairlifts

Good Evening Graham
We're pleased to hear that you were impressed with all aspects of our service, from Ryan's survey to Michael's installation of the stairlift
We hope that your wife continues to enjoy her freedom that the stairlift has brought her. It's lovely to hear that we have helped a little in her happiness
Should you need anything at all in the future, please remember that we're on call 24/7
Thanks
Jodie @ Leodis

Rated 5 out of 5 stars
Leodis Stairlifts logo

Reply from Leodis Stairlifts

Good Afternoon Jane
I'm happy to hear that you were pleased with all aspects of our service from initial enquiry to installation
Should you need anything in the future, we are available 24 hours a day, 7 days a week
Thanks
Jodie @ Leodis

Rated 5 out of 5 stars

Very good professional company

Very good professional company, I had three quotes for a stairlift their price was lower than the rest , the other companies I asked for quotes kept on pestering me to make a decision to buy their lift, the only time Leodis contacted me was after I decided to buy their lift, they are a company that seems to care for their customers, I would recommend them to anyone thinking of have a chair lift fitted.

August 19, 2026
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Reply from Leodis Stairlifts

Hi Mr Jim Rocks,

Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that you felt well looked after throughout the process.

We believe choosing a stairlift is a very personal decision, and it’s important that our customers have the time and space to make the choice that’s right for them, without feeling pressured. We’re delighted that this came across in your experience with us.

Thank you for choosing Leodis Stairlifts and for your kind recommendation. It really means a lot to our whole team.

Thank you
Hayley

Rated 5 out of 5 stars

Everything went like clockwork

Everything went like clockwork. From the quote to the order and the installation. All done in less than two working days which was really important to us.
Very professional service and all done locally, another important factor. Would 100% recommend

September 15, 2026
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Reply from Leodis Stairlifts

Hi Julie,

Thank you so much for your fantastic review! It’s lovely to hear that everything went smoothly from start to finish.

We understand how important a quick turnaround can be, so we’re really pleased we could get everything completed within two working days.

It’s also great to hear that our local service and professionalism made a difference. Thank you for choosing Leodis Stairlifts and for recommending us 100%!

Thank you
Hayley

Rated 5 out of 5 stars

Impeccable Service

I contacted Leodis Stairlifts on a Monday, their representative came to see me the following Wednesday and the stairlift was installed the following day.
The whole experience was easy and very efficient from the lady on the telephone who was very friendly and helpful to the sales representative who explained fully my options with absolutely no hard sell, to the installer who was quick,friendly and extremely competent, explaining the operation of the stairlift to my 82 year old mother. I would highly recommend them, their service was impeccable and impressive from start to finish.

September 3, 2026
Unprompted review
Leodis Stairlifts logo

Reply from Leodis Stairlifts

Hi Christopher,

Thank you so much for your lovely review and for recommending Leodis Stairlifts.

We’re so pleased to hear that everything went smoothly, from your first call with our team right through to the installation the following day. It’s wonderful to know that you felt supported and fully informed, with no pressure throughout the process.

We’re especially glad to hear that our installer took the time to explain everything carefully to your 82-year-old mother and made sure she felt comfortable using her new stairlift.

We understand that arranging a stairlift for a loved one can be a big decision, so providing a friendly, caring and professional service is extremely important to us.

Thank you again for your kind words.

Thank you
Hayley

Rated 5 out of 5 stars

Brilliant service from start to finish.

Brilliant service from start to finish.
Sean came out to give me a quote for a curved Stairlift. He took 30 mins measuring my stairs and answering my questions I had regarding the stairlift. He wasn’t pushy at all. I told him I had other suppliers coming to quote and that I would be in touch. He even went into his van to bring a piece of Modular track to show me as I queried what track would be used.
Anyway a few quotes later I decided to go with Leodis as I was most comfortable with Sean and the quote I received.

A few days later Ryan came to install the stairlift. He too was very professional and kept his work area nice and tidy. He was forthcoming with information on the stairlift although I did know quite a bit at this point due to me researching the Stairlift. From the minute he entered my property until the job was complete he never stopped once and just carried on until he was finished. Sean and Ryan are a credit to the Company also this was the only Company that gave a 2 year parts and labour warranty and they came in with the cheapest quote. Very good experience from start to finish.

August 25, 2026
Unprompted review
Leodis Stairlifts logo

Reply from Leodis Stairlifts

Hi Malcolm,

Thank you so much for taking the time to leave such a fantastic and detailed review!

We’re absolutely delighted to hear that you had such a positive experience from start to finish. It’s lovely to hear how Sean took the time to answer all your questions, show you the modular track and make sure you felt comfortable without any pressure.

We’ll also be sure to pass your kind words on to Ryan. It’s great to hear that he was professional, tidy and worked so hard to get everything completed for you.

We really appreciate you choosing Leodis after comparing your options, and we’re especially pleased that you felt comfortable with both Sean and Ryan. They really are a credit to the team!

Thank you again for your kind words and recommendation — it means a lot to us.

Thank you
Hayley

Rated 5 out of 5 stars

Fantastic

Dan was fantastic, super supportive and understanding.
Took the time to explain, speedy installation, no disruption or anything.
Thank you 😊

August 21, 2026
Unprompted review
Leodis Stairlifts logo

Reply from Leodis Stairlifts

Good Afternoon Shiny

Thank you for taking the time to leave us this lovely review

We are pleased to hear that Dan carried out the installation with no disruption to your day and you are confident using your new stairlift following his explanation

We are always at the end of the phone should you require any further assistance, no matter how big or small

Thanks,
Jodie

Rated 5 out of 5 stars

Friendly team from quotation to fitting…

Friendly team from quotation to fitting . Needed a solution quickly and all done within 24 hours

August 21, 2026
Leodis Stairlifts logo

Reply from Leodis Stairlifts

Hi Steve,

Thank you for taking the time to leave a review.

We’re really pleased to hear that our team were friendly and helpful from the initial quotation right through to the installation. We understand that sometimes a solution is needed quickly, so we’re delighted we could get everything arranged and completed for you within 24 hours.

Thank you
Hayley

Rated 5 out of 5 stars

I required a stairlift urgently for my…

I required a stairlift urgently for my elderly parents. On the Monday I did an online enquiry on their website after 9pm and was very surprised when just five minutes later I received a call from Jodie in sales. She booked me in for a home visit the very next day for a no obligation quote and survey. Sean the engineer was actually ahead of schedule and was very respectful and polite and we felt comfortable with the price and he said he could install the stairlift on the Thursday.
Upon completion I was very pleased with the respect and quality of the work undertaken. Very neat and tidy. It only took him a couple of hours no bother at all. I wouldn’t hesitate to use this company again and I highly recommend them. Thanks to Hayley, Jodie and Sean. Great job all round

August 20, 2026
Unprompted review
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Reply from Leodis Stairlifts

Hi Peter,

Thank you so much for such a wonderful and heartfelt review! ❤️

We completely understand how important it is when you need a stairlift urgently for your elderly parents, so we’re absolutely delighted that we were able to make the whole process quick, easy and reassuring for you.

It’s lovely to hear that Jodie and Sean looked after you so well and that you were happy with the installation and the care taken in your parents’ home. We’ll make sure your kind words are passed on to them — and thank you for mentioning Hayley too!

Most importantly, we hope the stairlift makes life a little easier and gives your parents greater comfort, confidence and independence at home.

Thank you again for choosing Leodis and for recommending us. It really does mean a lot to the whole team. ❤️

Thank you.
Hayley

Rated 5 out of 5 stars

Excellent service by Shaun,from the…

Excellent service by Shaun,from the initial estimate to the installation was a painless and efficient process.
A wonderful experience for a first class product which hopefully will make my life a lot easier. Thank you

August 19, 2026
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Reply from Leodis Stairlifts

Hi Mr Fordy,

Thank you so much for your fantastic review!

We’re so pleased to hear that you had such a smooth and stress-free experience with Shaun, from the initial estimate through to the installation. It’s wonderful to know that you’re happy with the service and your new stairlift.

We hope it makes life much easier and more comfortable for you. We’ll be sure to pass your lovely feedback on to Shaun — we’re sure he’ll really appreciate it!

Thank you again for choosing Leodis.

Thank you
Hayley

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Ryan from Leodis Stairlifts. The service was fantastic from start to finish — professional, friendly, helpful, and genuinely caring. Everything was explained clearly, and the whole process was made easy and stress-free.

We would highly recommend Ryan and Leodis Stairlifts to anyone looking for a reliable and professional service. Excellent customer service!

August 17, 2026
Unprompted review
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Reply from Leodis Stairlifts

Hi Anne,

Thank you so much for your wonderful review! 😊

We’re absolutely delighted to hear that you had such a positive experience with Ryan and the team. It’s lovely to hear that he was friendly, helpful and caring throughout, and that he made the whole process feel easy and stress-free.

We’ll be sure to pass your kind words on to Ryan — we know he’ll really appreciate them! Thank you for choosing Leodis Stairlifts and for recommending us. It means a lot to the whole team! ❤️

Thank you
Hayley

Rated 5 out of 5 stars

we have just had a reconditioned…

we have just had a reconditioned straight stair lift installed and it it brilliant for my wife who has mobility issues.After contacting the company they attended within a few days,carried out a survey were very transparent with the cost and all the back up available also.We agreed the cost of installation,and the whole installation was carried out a few day's later.
All went smoothy and all the staff were great and friendly.We would highly recommend this company,friendly,competent,on time,no problems,brilliant.

June 17, 2026
Unprompted review
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Reply from Leodis Stairlifts

Hi Jonathan,

Thank you so much for your fantastic review! 😊

We’re absolutely delighted to hear that your new reconditioned straight stairlift is already making life easier for your wife. It’s wonderful to know that the whole process, from the initial survey through to installation, was smooth and straightforward.

We’re also really pleased that you found our team friendly, professional and transparent throughout. Your kind words and recommendation mean so much to everyone here at Leodis.

Thank you again for choosing us, and we wish you and your wife all the very best!

Thank you
Hayley

Rated 5 out of 5 stars

Good experience from the teamach member if the team that i came in…

Each member if the team that i came in contact with i found professional, friendly and approachable at a time I needed to find out options. Particularly impressed with the speed of service and reassurance on follow up support.

August 6, 2026
Leodis Stairlifts logo

Reply from Leodis Stairlifts

Hi Margaret,

Thank you so much for your lovely review.

We’re really pleased to hear that everyone you came into contact with was friendly, professional and approachable. We understand that looking into your options can feel like a big decision, so it’s great to know that our team were able to give you the reassurance and support you needed.

We’re also delighted that you were impressed with the speed of our service and our ongoing support. Thank you for choosing us and for taking the time to share your experience — it really means a lot to the whole team!

Thank you
Hayley

Rated 5 out of 5 stars

Excellent service and product.

We have had a great experience with Leodis from start to finish. From my 1st phone call all the staff have been great and helpful and not at all pushy. Came out to give a very good quote and not over priced. Installed the next day without any issues. 24hr telephone number if we have any issues. Very clean and tidy. Would definitely recommend.

August 6, 2026
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Reply from Leodis Stairlifts

Hi, DC

Thank you so much for your fantastic review!

We’re really pleased to hear that you had such a great experience with Leodis from your very first phone call through to the installation. It’s lovely to hear that our team were friendly, helpful and made the whole process easy and stress-free for you.

We’re also glad you were happy with the installation and the service provided. Thank you for choosing Leodis and for recommending us — it really does mean a lot to the whole team!

Thank you
Hayley

Rated 5 out of 5 stars

So glad we found Leodis Newcastle!

So glad we found Leodis Newcastle.
My Sister needed a stairlift urgently, and Leodis were brilliant from start to finish!
The care they give, and understanding of needs, is first class ....from staff on the phone, fitters, and service staff.
My Sister had her first annual service today. Shaun was the service engineer. He rang to confirm time on the morning. My elderly Sister, said he was a lovely, respectful, kind and caring lad.
She complimented the care and aftercare, and Shaun said he'd worked for Leodis for 5 years, and the lovely family firm are great to work for.
She prefers to pay cash, and paid Shaun the correct money. He noticed she had given him £10 too much, and he explained that, saying two £10 notes were sticking together. He gave her the extra £10 back, and she was very impressed at Shaun's honesty.
Thank you so much Shaun!
What a credit you are to Leodis!

August 7, 2026
Unprompted review
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Reply from Leodis Stairlifts

Good evening Janet,

Thank you for taking the time to leave such a glowing review of our company and our staff, especially Sean.

It’s wonderful to know that our friendly and honest approach is being recognised by our customers.

We’re delighted to hear that your sister is happy with both the product and the service she received.

Thank you again for your kind words.

Thanks,
Jodie

Rated 5 out of 5 stars

Leodis are all fantastic

Leodis are all fantastic, very quick, friendly service. Very quiet, did not make any mess. Would definitely recommend. The stairlift and seat are very good quality, making my ill mums life easier. Thank you so much Leodis x

August 7, 2026
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Reply from Leodis Stairlifts

Hi Alison,

Thank you so much for your lovely review.

We're so pleased to hear that you had a great experience with our team and that the stairlift is making life easier for your mum. It means a lot to us to know we've been able to make a positive difference.

Thank you for your kind words and for recommending us. We wish you and your mum all the very best.

Kind regards
Hayley

Rated 5 out of 5 stars

Everyone was very helpful

Everyone was very helpful, very happy with the service over all . From the survey to the completion of the stairlift was excellent.

July 31, 2026
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Reply from Leodis Stairlifts

Hi Lynn

Thank you for taking the time to leave us a review

I am happy to hear that all of our staff, from initial enquiry through to installation, were helpful and you've had a good experience with us.

Thank you for choosing Leodis Stairlifts. We're only a call away should you need anything in the future

Thanks

Jodie

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