Everything went like clockwork. From the quote to the order and the installation. All done in less than two working days which was really important to us. Very professional service and all done local... See more
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Leodis Stairlifts, established in 1991, is a leading independent provider of mobility solutions in Northern England. As a family-run business, we specialise in offering a comprehensive range of stairlifts, including Straight, Curved, New, Reconditioned, and Rental options. Our commitment to exceptional service is evident in our 24/7 availability and next-day installation service, ensuring that our customers receive prompt and reliable support whenever needed. What sets Leodis Stairlifts apart is our dedication to customer satisfaction without resorting to high-pressure sales tactics. We understand the importance of making informed decisions, and our team is always ready to provide detailed information and guidance tailored to each individual's needs and budget. This customer-centric approach ensures that every home remains accessible and safe, enhancing the quality of life and independence for those with mobility challenges. With extensive industry experience, Leodis Stairlifts recognises the significance of reliability and comfort in mobility solutions. Our products are designed to meet the highest standards of quality, providing users with peace of mind and confidence in their daily activities. The company's genuine 24-hour service, available 365 days a year without additional fees, further underscores their commitment to excellence and customer care. For more details, you can reach Leodis Stairlifts at 0800 542 6045. And remember that our dedicated team is always ready to assist with any inquiries and provide customised solutions to meet your mobility needs.
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24 hours a day, 365 days of the year
Leeds,Wakefield,Bradford,Halifax,Huddersfield,Manchester,Burnley,Bolton,Blackburn,Stockport,Altrincham,Ashton Under Lyne, Oldham,Rochdale,Harrogate,York,Selby,Doncaster,Sheffield,Rotherham,Barnsley,Chesterfield,Hull,Immingham,Scunthorpe,Scarborough,Durham,Darlington,Middlesbrough,Sunderland,Newcastle,Hartlepool, United Kingdom

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Just had a recently installed stairlift removed after a berevement every person i have dealt with from the office staff to the fitter have been courtious and professional this has to be the best company by far will be recommending for years to come . Fantastic service guys.

Reply from Leodis Stairlifts

Reply from Leodis Stairlifts
Needed a stairlift urgently as my wife was due to be discharged from hospital after leg surgery. Did internet research browsing the different companies and customer reviews and decided to request a free home visit and get a quote from Leodis. The lady on the phone was very pleasant and arranged for a home visit. Graham the rep arrived a few days later to measure up and he was a very friendly guy. Not once did I pick up on a hard sell approach as he patiently gave me the different options available with the different prices involved. I was happy with the price and ordered it there and then with a £150.00 deposit and the balance payable after installation. A few days later the installation engineer arrived with the lift and he too was a very pleasant man. Once he had fitted it he gave me and my wife a demonstration with easy to understand instructions on how it worked. He rung the sales office for them to take my payment for the balance and the lady there was also a cheerful pleasant woman. All in all a top notch service from query to completion by all staff involved.

Reply from Leodis Stairlifts
Everything from initial contact to installation - no hassle.
Ryan explained everything about the stairlift and options available, also addressing my concerns over an electrical socket due to its location.
The guy who fitted the stairlift, sorry did not catch his name, fitted, tested the stairlift and made final adjustments to the seat arms for my wife.
On completion he talked through everything for my wife, who is now enjoying freedom of being able to getup and down, without needing a 5 minute rest at the top.
Just left him to it, none stop worker.
Great service, thanks

Reply from Leodis Stairlifts
Very good professional company, I had three quotes for a stairlift their price was lower than the rest , the other companies I asked for quotes kept on pestering me to make a decision to buy their lift, the only time Leodis contacted me was after I decided to buy their lift, they are a company that seems to care for their customers, I would recommend them to anyone thinking of have a chair lift fitted.

Reply from Leodis Stairlifts
Everything went like clockwork. From the quote to the order and the installation. All done in less than two working days which was really important to us.
Very professional service and all done locally, another important factor. Would 100% recommend

Reply from Leodis Stairlifts
I contacted Leodis Stairlifts on a Monday, their representative came to see me the following Wednesday and the stairlift was installed the following day.
The whole experience was easy and very efficient from the lady on the telephone who was very friendly and helpful to the sales representative who explained fully my options with absolutely no hard sell, to the installer who was quick,friendly and extremely competent, explaining the operation of the stairlift to my 82 year old mother. I would highly recommend them, their service was impeccable and impressive from start to finish.

Reply from Leodis Stairlifts
Brilliant service from start to finish.
Sean came out to give me a quote for a curved Stairlift. He took 30 mins measuring my stairs and answering my questions I had regarding the stairlift. He wasn’t pushy at all. I told him I had other suppliers coming to quote and that I would be in touch. He even went into his van to bring a piece of Modular track to show me as I queried what track would be used.
Anyway a few quotes later I decided to go with Leodis as I was most comfortable with Sean and the quote I received.
A few days later Ryan came to install the stairlift. He too was very professional and kept his work area nice and tidy. He was forthcoming with information on the stairlift although I did know quite a bit at this point due to me researching the Stairlift. From the minute he entered my property until the job was complete he never stopped once and just carried on until he was finished. Sean and Ryan are a credit to the Company also this was the only Company that gave a 2 year parts and labour warranty and they came in with the cheapest quote. Very good experience from start to finish.

Reply from Leodis Stairlifts
Dan was fantastic, super supportive and understanding.
Took the time to explain, speedy installation, no disruption or anything.
Thank you 😊

Reply from Leodis Stairlifts
Friendly team from quotation to fitting . Needed a solution quickly and all done within 24 hours

Reply from Leodis Stairlifts
I required a stairlift urgently for my elderly parents. On the Monday I did an online enquiry on their website after 9pm and was very surprised when just five minutes later I received a call from Jodie in sales. She booked me in for a home visit the very next day for a no obligation quote and survey. Sean the engineer was actually ahead of schedule and was very respectful and polite and we felt comfortable with the price and he said he could install the stairlift on the Thursday.
Upon completion I was very pleased with the respect and quality of the work undertaken. Very neat and tidy. It only took him a couple of hours no bother at all. I wouldn’t hesitate to use this company again and I highly recommend them. Thanks to Hayley, Jodie and Sean. Great job all round

Reply from Leodis Stairlifts
Excellent service by Shaun,from the initial estimate to the installation was a painless and efficient process.
A wonderful experience for a first class product which hopefully will make my life a lot easier. Thank you

Reply from Leodis Stairlifts
We had an excellent experience with Ryan from Leodis Stairlifts. The service was fantastic from start to finish — professional, friendly, helpful, and genuinely caring. Everything was explained clearly, and the whole process was made easy and stress-free.
We would highly recommend Ryan and Leodis Stairlifts to anyone looking for a reliable and professional service. Excellent customer service!

Reply from Leodis Stairlifts
we have just had a reconditioned straight stair lift installed and it it brilliant for my wife who has mobility issues.After contacting the company they attended within a few days,carried out a survey were very transparent with the cost and all the back up available also.We agreed the cost of installation,and the whole installation was carried out a few day's later.
All went smoothy and all the staff were great and friendly.We would highly recommend this company,friendly,competent,on time,no problems,brilliant.

Reply from Leodis Stairlifts
Each member if the team that i came in contact with i found professional, friendly and approachable at a time I needed to find out options. Particularly impressed with the speed of service and reassurance on follow up support.

Reply from Leodis Stairlifts
We have had a great experience with Leodis from start to finish. From my 1st phone call all the staff have been great and helpful and not at all pushy. Came out to give a very good quote and not over priced. Installed the next day without any issues. 24hr telephone number if we have any issues. Very clean and tidy. Would definitely recommend.

Reply from Leodis Stairlifts
So glad we found Leodis Newcastle.
My Sister needed a stairlift urgently, and Leodis were brilliant from start to finish!
The care they give, and understanding of needs, is first class ....from staff on the phone, fitters, and service staff.
My Sister had her first annual service today. Shaun was the service engineer. He rang to confirm time on the morning. My elderly Sister, said he was a lovely, respectful, kind and caring lad.
She complimented the care and aftercare, and Shaun said he'd worked for Leodis for 5 years, and the lovely family firm are great to work for.
She prefers to pay cash, and paid Shaun the correct money. He noticed she had given him £10 too much, and he explained that, saying two £10 notes were sticking together. He gave her the extra £10 back, and she was very impressed at Shaun's honesty.
Thank you so much Shaun!
What a credit you are to Leodis!

Reply from Leodis Stairlifts
Leodis are all fantastic, very quick, friendly service. Very quiet, did not make any mess. Would definitely recommend. The stairlift and seat are very good quality, making my ill mums life easier. Thank you so much Leodis x

Reply from Leodis Stairlifts
Everyone was very helpful, very happy with the service over all . From the survey to the completion of the stairlift was excellent.

Reply from Leodis Stairlifts
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