Everything went like clockwork. From the quote to the order and the installation. All done in less than two working days which was really important to us. Very professional service and all done local... See more
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Leodis Stairlifts, established in 1991, is a leading independent provider of mobility solutions in Northern England. As a family-run business, we specialise in offering a comprehensive range of stairlifts, including Straight, Curved, New, Reconditioned, and Rental options. Our commitment to exceptional service is evident in our 24/7 availability and next-day installation service, ensuring that our customers receive prompt and reliable support whenever needed. What sets Leodis Stairlifts apart is our dedication to customer satisfaction without resorting to high-pressure sales tactics. We understand the importance of making informed decisions, and our team is always ready to provide detailed information and guidance tailored to each individual's needs and budget. This customer-centric approach ensures that every home remains accessible and safe, enhancing the quality of life and independence for those with mobility challenges. With extensive industry experience, Leodis Stairlifts recognises the significance of reliability and comfort in mobility solutions. Our products are designed to meet the highest standards of quality, providing users with peace of mind and confidence in their daily activities. The company's genuine 24-hour service, available 365 days a year without additional fees, further underscores their commitment to excellence and customer care. For more details, you can reach Leodis Stairlifts at 0800 542 6045. And remember that our dedicated team is always ready to assist with any inquiries and provide customised solutions to meet your mobility needs.
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24 hours a day, 365 days of the year
Leeds,Wakefield,Bradford,Halifax,Huddersfield,Manchester,Burnley,Bolton,Blackburn,Stockport,Altrincham,Ashton Under Lyne, Oldham,Rochdale,Harrogate,York,Selby,Doncaster,Sheffield,Rotherham,Barnsley,Chesterfield,Hull,Immingham,Scunthorpe,Scarborough,Durham,Darlington,Middlesbrough,Sunderland,Newcastle,Hartlepool, United Kingdom

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Everyone was very helpful, very happy with the service over all . From the survey to the completion of the stairlift was excellent.

Reply from Leodis Stairlifts
What a fantastic service, everyone was so lovely and friendly. Very efficient and quick with the install. Ryan came and fitted it the next day. Also took it out as quick as the fit it. Would 100% recommend

Reply from Leodis Stairlifts
Initial assessment was done efficiently and all process explained to me
Installation was efficient and placed to avoid any damage to carpet Everything removed and hall left clean and tidy
Thankful that I am able to use the stairlift easily and it has given me a better quality of life

Reply from Leodis Stairlifts
From ringing and speaking to Jodie at 9.30pm in the evening, who was extremely informative (an assett to your company) and helpful to Dave who came & measured up and took time to tell us everything we needed to know about the stairlift. The very polite young man who installed the stairlift did a great job and talked through with my parents how to operate the stairlift.
We cannot fault the service you provided, my Dad is very happy with his purchase. Keep doing what you do, your staff are a credit to your company.
I would highly recommend your company to anyone requiring a stairlift.
Many thanks
Amanda Clarke

Reply from Leodis Stairlifts
Fantastic service from start to finish. Super quick to arrange survey and installation. Ryan did a brilliant job installing, very professional and friendly. Highly recommend, thank you very much.

Reply from Leodis Stairlifts
I saw an advert for Leodis stairlifts and asked them to quote,I arranged a visit/consultation and it was a Friday at tea time however they arrived exactly as arranged,They measured up and gave a price and held it for 30 days,Once i placed the order they came and fitted within a matter of days.
The lift is for my Mother who has early onset diementia and at first it was a bit confusing for her and the engineer came out and gave her trainning again on it and so far so good.
i found the whole experiance very proffessional,i was impressed by the no pressure quote and also impressed by there customer support service and 24/7 cover.
Big thanks to Louise and Karen and also Daniel.

Reply from Leodis Stairlifts
Quick to arrange a visit and fitting, great communication throughout the process and installation all went really well on the day.

Reply from Leodis Stairlifts
Bad driver hopefully there better at doing stair lifts

Reply from Leodis Stairlifts
Ryan from Leodis stairlifts did an excellent job from the survey to installation he was professional, polite and very efficient.
Would recommend.

Reply from Leodis Stairlifts
Excellent service, phoned to arrange for someone to quote for a stairlift they came 2 days later on the Friday and fitted on the Monday.
Connor our fitter was very helpful, cleaned up after himself he explained everything to us can’t fault them

Reply from Leodis Stairlifts
Very pleased with my stairlift. The initial visit from Allan Richardson and the fitting by Connor were very courteous and professional. Although I do not use the stairlift all the time at present, it is a comfort to know it is there in case of need.
Thank you.

Reply from Leodis Stairlifts
Rang on the 23rd Apr., ordered 24th delivered and fitted on the 27th. Ceri was good and knowledgeable
and help full so we ordered. Fitted by Ryan who was very good at his job (very narrow staircase ) . Unfortunately
a fault appeared on Monday they were out to it in 3hours
,problem solved and back in use and has been okay since.Very happy with attitude of all staff we have spoken to all very pleasant.

Reply from Leodis Stairlifts
Excellent service from start to finish … came out the following day after I called to measure up and fitted the following week … neatly installed lovely staff from start to finish thank you

Reply from Leodis Stairlifts
Remember this name Leodis stairlifts, I used them for a new stairlift for my mams
And I can’t think of any reason why anyone would use any other company .
Right from the first phone call though to the installation everything was right. Polite, friendly, very informative, prepared to listen and then advise if needed , and everything explained, I can’t fault any part the process . I 100% recommend this company.

Reply from Leodis Stairlifts
Last week we had a break down with our stairl
ift we rang to report the break down and within about 3hours we had an engineer to fix the problem, the engineer was from Hull he was a very polite young man
Very good serbice.

Reply from Leodis Stairlifts
My mum had a fall and needed a stairlift installing inorder to return home from hospital. Leodis were amazing from start to finish. The initial assessment was done in a few days and the stairlift was a few days after that.
Everyone was amazing, the stairlift is great.
We got 3 quotes and Leodis were the cheapest and the fastest with the install. Can't recommend them enough.

Reply from Leodis Stairlifts
Becky was so helpful helped us with getting permission for the stairlift the installation went smoothly and the engineer was really good would recommend to anyone

Reply from Leodis Stairlifts
Efficient service. Fitted stairlift quickly which meant my mum could leave hospital sooner. Helpful customer service for any queries. Would highly recommend.

Reply from Leodis Stairlifts
An outstanding experience from start to finish from ringing Leodis to being installed took 3days no mess just very straight forward

Reply from Leodis Stairlifts
Stairlift was surveyed for and installed all within just a few days, as was needed with short notice. Thanks.

Reply from Leodis Stairlifts
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