Great service and nice product. Aurelie answered all my questions, researched and provided me with extra information about the product, and the shipping/delivery arrived the next day. Wonderful!
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See what reviewers are saying
NIas, Thank you for your professionalism from start to finish. The lady I spoke to on the telephone was most helpful and very polite. I ordered an article online the same day, and it was delivered... See more
I'm always happy to order from Nias. The products are good quality and the service is prompt, efficient, and professional.
Great website! One thing ... an English version would be great, since my French is not that good ;-)
Company details
Written by the company
Papeteries spécialisées en matériel scolaire, stylos de luxe et beaux-arts ➤ 3 magasins en Belgique & 1 e-Shop avec plus de 10.000 références ✓ Toutes les grandes marques.
Contact info
Chaussée de Charleroi, 4, 1060, Bruxelles, Belgium
- +32 470 78 40 43
- info@les-papeteries.be
- les-papeteries.be
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service au top!
February 18, 2022
Excellent service !
January 27, 2022
Reply from Les Papeteries NIAS
Bonjour Madame,
Nous sommes heureux de voir que vous êtes satisfaite de nos services.
A bientôt, Aurélie des papeteries NIAS
super service !
January 18, 2022
Impeccable !
January 10, 2022
Good product, nice costumer service
The costumer service was very helpful and the products are as expected. Thankyou!
January 4, 2022
Service au top et super rapide
December 13, 2021
Paid for home delivery- ended up…
Paid for home delivery- ended up picking my own package up ( they blamed it on be.post ) however I did pay for the delivery! I shouldn’t be paying if no home delivery was done. Never again.
December 6, 2021
Reply from Les Papeteries NIAS
Bonjour Madame Van Den Reeck,
Comme convenu ce 3 décembre dernier, par mail et par téléphone, nous avons ouvert un dossier auprès de Bpost pour connaître la raison de la "livraison impossible en raison de circonstances imprévues" et s'il était possible de le mettre en relivraison. Statut Bpost que vous avez pu également constaté dans le lien fourni (tracking Bpost).
L'enquête n'ayant pas pu aboutir (retrait du colis par vos soins au point d'enlèvement proche de votre domicile), nous vous avons procédé à un dédommagement pour le problème de livraison indépendant de notre volonté.
Nous sommes vraiment désolé des désagréments rencontrés.
Cordialement, l'équipe des papeteries NIAS
Great experience
Great experience! I ordered school supplies and it was bery easy to navigate the page and the delivery was super fast (less than 24h). Highly recommend!
September 1, 2021
Reply from Les Papeteries NIAS
Bonjour,
Merci d'avoir partagé votre avis.
Cordialement, l'équipe des Papeteries NIAS
Tjs tjs tjs au top
August 16, 2021
Très bon service client
July 13, 2021
Reply from Les Papeteries NIAS
Merci Madame Chabot,
Quel plaisir de lire votre commentaire. Encore merci pour votre commande.
Bonne journée, l'équipe des Papeteries NIAS
Excellent service !
July 13, 2021
Reply from Les Papeteries NIAS
Merci Madame Lacroix, cela nous fait grand plaisir.
Bonne journée, Aurélie des Papeteries NIAS
Delivered on time!
June 16, 2021
Reply from Les Papeteries NIAS
Hello sir,
Thank you for your comment and rating.
Have a nice day.
Team of Papeteries NIAS
Reply from Les Papeteries NIAS
Quel plaisir de lire votre commentaire et merci pour la note, Monsieur.
A votre service.
Bonne journée.
Bien à vous, Aurélie des papeteries NIAS
Excellent service
April 27, 2021
Reply from Les Papeteries NIAS
Bonjour Madame,
Merci d'avoir partagé votre expérience ainsi que pour la note.
Nous sommes ravis de voir que vous avez eu une bonne expérience avec notre site.
Bien à vous, l'équipe des Papeteries NIAS & IPL
Excellent service
January 18, 2021
Reply from Les Papeteries NIAS
Bonjour,
Nous vous remercions pour votre avis et aussi pour la note.
A bientôt, l'équipe des Papeteries NIAS & IPL
Just on Time.
January 15, 2021
Reply from Les Papeteries NIAS
Bonjour Monsieur,
Merci d'avoir partagé votre avis.
Cordialement, l'équipe des Papeteries NIAS & IPL
Always a quick turnaround!
January 14, 2021
Reply from Les Papeteries NIAS
Hello,
Thank you for your comment and rating.
Best regards, team of papeteries NIAS & IPL
EXCELLENT SERVICE
January 13, 2021
Reply from Les Papeteries NIAS
Bonjour,
Nous sommes heureux de voir que vous êtes satisfait de nos services. Encore merci pour votre commande.
Bien à vous, L'équipe des Papeteries NIAS & IPL
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