Lesara Reviews 47

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I placed an order on 06.02.19 the estimated delivery was 11.02/18.02 19 as it had not arrived I emailed Lesara who altered the status of my order to shipped, but when I tried to check the tracking num... See more

Rated 5 out of 5 stars

Ordered a pair of fitness boots, they arrived within the stated delivery time of I think was 3-7 days, they are fantastic! Very comfortable! I wouldn’t hesitate to order from Lesara again or to recom... See more

Company replied

Rated 5 out of 5 stars

Beautiful Knife Set Ordered a knife set from them because we don't seem to have things like this is England, the product is fantastic colour, style, workmanship and the customer service brilliant... See more

Company replied

Rated 5 out of 5 stars

These sandals arrived & were worn on the hottest day of the year (so far), never known a new pair of shoes not to rub or hurt my feet in such hot weather! So comfortable, already bought boots & traine... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Founded in Berlin in 2013, Lesara, a pioneer in Agile Retail, is an international fashion & lifestyle online store. At Lesara, we take online retail to the next level by using in-house expertise to identify and analyse emerging trends. Thanks to an integrated supply chain, our customers across Europe can access latest trends faster and at unbeatable prices. They can choose from a diverse selection of daily new products. We promise our customers an inspiring online shopping experience with first-class customer service, safe & easy payment methods, quick deliveries and top quality products at the best price!


Contact info

4.1

Great

TrustScore 4 out of 5

47 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

I placed an order on 06.02.19 the…

I placed an order on 06.02.19 the estimated delivery was 11.02/18.02 19 as it had not arrived I emailed Lesara who altered the status of my order to shipped, but when I tried to check the tracking number it is showing nothing. I have emailed Lesara customer service 3 times and each time they send the tracking number on an email which is no use. I am bitterly disappointed as I have ordered a few times and never had a problem always arrived within the estimated time. I have asked for a refund but had no reply to that either. Don't think I'll be ordering with them again!!!!!

February 26, 2019
Unprompted review
Rated 1 out of 5 stars

Awful service.

Awful service. Avoid at all costs.

Placed an order on Lesara.co.uk for Christmas that had the estimated delivery date of 28.11.2018 - 05.12.2018. It’s now 16.12.2018 and no sign of my order. Cannot track it on the DHL website as the tracking number Lesara provided shows no activity. Contacted Lesara customer services about the status of my order and received no response. Received no response when I asked for a refund. Have opened a Paypal case against Lesara to claim my money back. Lesara have not responded to this.
Absolutely appalling. Have now had to purchase additional presents as ones ordered from Lesara are very unlikely to show up.

Do not order from Lesara.

December 16, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service easy returns products…

Excellent service easy returns products well priced and always good quality never had any problems great customer service and easy to navigate ordering .
Product descriptions are good

July 10, 2018
Unprompted review
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Reply from Lesara

Happy customers are our top priority and we love having you as our priority! Thank you very much for your feedback!

Annie from Lesara

Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the quality of the product was first class, shoes are very comfortable and good quality you would think you are walking on air

July 10, 2018
Unprompted review
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Reply from Lesara

Thank you very much for your kind words! Your review makes us walk on air!

Warm Regards,

Annie from Lesara

Rated 5 out of 5 stars

I love everything i have brought from…

I love everything i have brought from Lesara. The sizes are good and the styles are great for the larger lady which i am. There is more choice and at a reasonable price. Whats not to like with Lesara and you can quote me on that point.

July 10, 2018
Unprompted review
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Reply from Lesara

I’m really pleased to hear that you enjoy our ranges for all sizes! Thanks for your fabulous review!

Annie from Lesara

Rated 4 out of 5 stars

I will inform you of how worthy LESARA…

I will inform you of how worthy LESARA…
I will inform you of how worthy LESARA are as Company for Any Ebay Seller wishing to drop-ship from them... I Have in my orders over 20 paddling pools of various sizes all coming to the uk..

I must admit that shipping and dispatch could be better, i ordered beginning 2nd july, today is the 8th and only 6 items have tracking and the tracking states receiving on Tuesday..

Iv been in communication with FREDDY and everything is good as far as customer service goes, I had 2 issues to begin with 1 refund/cancelled order and 4 PAYMENT REVIEWS , All of which where sorted, in fact THE REFUND CAME IMMEDIATELY. And following the refund all my Payment reviews where released also..

It is now weekend and FREDDY assured me that my orders where going through and im now hoping that everything runs smoothly next week so my customers get there pools in time for the weekend... At that point i will update in full.

But as it goes now, LESARA have done very well and its looking good.. Im also uk based so the delivery times haven't been too bad, But we will see next week..

But im giving them a 4star review for now...Lets see if they can help a ebay drop-shipper out or not... TEST TIME LESARA lol....Ross D

July 8, 2018
Unprompted review
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Reply from Lesara

Thanks for your review! We hope you continue to enjoy the Lesara experience , your orders reach you shortly and have loads of shopping fun!

Annie from Lesara

Rated 5 out of 5 stars

I was delighted with my items

I was delighted with my items, was not fond of how long the delivery time was but i would highly recomment your company to others, im certainly going to be a return customer

June 12, 2018
Unprompted review
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Reply from Lesara

Thank you so much for your feedback. I am very sorry about the delay, but we are pleased to hear you enjoy our products and will shop with us again in the future!

Warm Regards,

Annie from Lesara

Rated 5 out of 5 stars

I was very happy with my product

I was very happy with my product, the quality and service were excellent, I emailed a message about delivery and was answered within 24 hours, my trainers arrived on time and were excacly what they looked like on line.

May 1, 2018
Unprompted review
Lesara logo

Reply from Lesara

Happy customers are our top priority! Thank you very much for your feedback!

Annie from Lesara

Rated 5 out of 5 stars

Beautiful Knife Set

Beautiful Knife Set

Ordered a knife set from them because we don't seem to have things like this is England, the product is fantastic colour, style, workmanship and the customer service brilliant will certainly be using again

February 12, 2018
Unprompted review
Lesara logo

Reply from Lesara

We really appreciate your positive review!

Warm Regards,

Annie from Lesara

Rated 5 out of 5 stars

Great service!

Ordered a pair of fitness boots, they arrived within the stated delivery time of I think was 3-7 days, they are fantastic! Very comfortable! I wouldn’t hesitate to order from Lesara again or to recommend them! Thanks!

February 5, 2018
Unprompted review
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Reply from Lesara

Thank you very much for your kind words!

Warm Regards,

Annie from Lesara

Rated 5 out of 5 stars

looking good

once they had turned up.I had a good look put one up about to put the other one up.they look really good.happy I purchased them.they make the room look good

February 1, 2018
Unprompted review
Lesara logo

Reply from Lesara

Thanks for your review! We hope you continue to enjoy the Lesara experience and have loads of shopping fun!

Annie from Lesara

Rated 5 out of 5 stars

Items much better than expected

Items much better than expected! Good quality, decent delivery.

January 10, 2018
Unprompted review
Lesara logo

Reply from Lesara

Thanks for your review!

We hope you continue to enjoy the Lesara experience and have loads of shopping fun!

Annie from Lesara

Rated 5 out of 5 stars

We had to return one item

We had to return one item, it was not a problem for us.

January 1, 2018
Unprompted review
Lesara logo

Reply from Lesara

Hello Bill,

Thank you for taking the time to review us!

We hope you enjoyed the remainder of your order.

Annie from Lesara

Rated 4 out of 5 stars

Delivery okay but good size

Delivery could have been quicker and Material could have been thicker but Overall I was satisfied with the product as it was a perfect fit!

December 27, 2017
Unprompted review
Lesara logo

Reply from Lesara

Hi Becka,

Happy customers are our top priority!

We hope you continue to shop with us and thank you for your feedback!

Annie from Lesara

Rated 5 out of 5 stars

Very good,helpful when I had a …

Very good,helpful when I had a problem.High quality trainers my niece will love them.

December 9, 2017
Unprompted review
Lesara logo

Reply from Lesara

Hi Ann,

We really appreciate your positive review!

Warm Regards,

Annie from Lesara

Rated 5 out of 5 stars

Excellent quality

Excellent quality, received first class service, goods received before I expected them

December 7, 2017
Unprompted review
Lesara logo

Reply from Lesara

Dear Anthony,

thank you for your positive review and we wish you much fun with your order!

Best wishes,
Annie from Lesara

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