Great service order arrived very promptly in good condition and I was delighted with shoes.
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On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right pr... See more
I bought a navy and white large fascinator from Lesley Ashworth, Birmingham online. It is exactly as it appears on the website. Very nice. Wish it was cheaper but certainly very lovely. Took over a we... See more
Unfortunately I had to send my handbag back, as the colour wasn’t suitable. No problem with return, or refund, which I’m now happy with. Thank you
Company details
Written by the company
Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.
Contact info
High Street 65, B61 8AQ, Bromsgrove, England, United Kingdom
- 01527 837370
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Great service order arrived very…
Great service order arrived very promptly in good condition and I was delighted with shoes.
Very prompt delivery and the product…
Very prompt delivery and the product was exactly as described. Would use again and would recommend.
Efficient and well packed
Efficient and well packed. Lovely hat but very sadly wrong shade. But cannot fault service.
I bought a navy and white large fascinator
I bought a navy and white large fascinator from Lesley Ashworth, Birmingham online. It is exactly as it appears on the website. Very nice. Wish it was cheaper but certainly very lovely. Took over a week to arrive via Royal Mail.
Scarf is lovely and arrived quickly.
Unfortunately I had to send my handbag…
Unfortunately I had to send my handbag back, as the colour wasn’t suitable.
No problem with return, or refund, which I’m now happy with. Thank you
Dress arrived via the Post Office…
Dress arrived via the Post Office prompt and nicely packed. Would use this service again.
Excellent service and quality
Excellent service and quality.
I’m really pleased with my pashmina and impressed with all round customer service.
On line experience was very good
On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right price.
The only downside was when it was delivered the box was rather crushed fortunately the hat inside was not damaged.
Not the service I expected
Having been in this shop many times and having had a lovely experience every time, today was so very different ..
I introduced my lovely friend to the shop telling her how lovely the fascinators are.
I know because I bought mine from there 4 years ago for my daughter's wedding.
My friends son is getting married in July so I brought her here as she has yet to find one to match her outfit.
She selected a couple of facsinators to try by the mirror.
The lady behind the counter made us feel so very uncomfortable, instructing my friend to drop the facsinators into the box at the side of the till once she had finished. We felt like a couple of naughty school girls.
We were advised that they preferred people to take their outfits in before even trying on the facsinators.
I know my friend had spent a lot of money on her outfit and it was an impromptu visit so why would she want to carry her outfit around Bromsgrove.
She did find a fascinator she liked and was going to purchase it, but decided not to due to the way we were spoken to.
Over the years I have bought a few things from this shop and always loved going in, but sadly I will never shop there again.
I happened to say that when I was trained in the handling and selling of bridal outfits that you are advised to start from the head down to the feet.
To this the sales assistant said well we've done it this way for over 20 years and we aren't going to change now.
What happened to being kind.

Reply from Lesleyashworth - Bromsgrove
Very different blue daisy cardigan
Unique and good quality and I think made in this country
Have ordered other items
Can’t believe I didn’t find this site earlier
Great service
Received my order quickly ,and love the…
Received my order quickly ,and love the hatinator I got looks exactly like it did on line,good quality as well.

Reply from Lesleyashworth - Bromsgrove
Very informative and helpful re query…
Very informative and helpful re query on my order, supportive and professional.

Reply from Lesleyashworth - Bromsgrove
I received it very quickly and it was…
I received it very quickly and it was packed and shipped well so that damage occurred

Reply from Lesleyashworth - Bromsgrove

Reply from Lesleyashworth - Bromsgrove
Good service
Great service and communication re dispatch.
Arrived quickly and well packed.
Friendly follow up email. Very pleased.

Reply from Lesleyashworth - Bromsgrove
My necklace is gorgeous
My necklace is gorgeous! Had lots of moments on how good it looked. Really good quality.
Just sad that the matching earrings were sold out (:
Clip on earrings would be marvellous if any every come in stock!

Reply from Lesleyashworth - Bromsgrove
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