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Lesleyashworth Reviews 174

•
TrustScore 5 out of 5

4.8

Women's Clothing Store•2 Locations
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, lovely design, and accurate representation compared to online images. Many people appreciate the efficient and fast delivery service, noting that items arrive well-packaged and often sooner than expected. The overall service is frequently described as excellent, with consumers highlighting the ease of ordering and the helpfulness of the staff. However, some customers also noted occasional issues with packaging, such as crushed boxes or items not being as securely wrapped as desired. A few people expressed dissatisfaction with receiving products that had traces of use or were not the expected color, leading to returns. Additionally, a small number of reviewers reported concerns about the quality of certain items, mentioning minor defects upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product quality and appearance. Many reviewers praise... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the high quality of... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Order

Customers had positive experiences with their orders. Many reviewers found the ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

I’m absolutely thrilled with my hat, which arrived beautifully packaged within 5 days. It is a lovely design and colour, and the colour is as good a match with my dress as I could’ve hoped for. The he... See more

Company replied

Rated 5 out of 5 stars

An excellent service from Lesley, with fast dispatch of my orders. Great packaging, items wrapped in pretty tissue paper to protect them, inside poly bags. Fast delivery. Amazing friendly custom... See more

Company replied

Rated 5 out of 5 stars

I bought a navy and white large fascinator from Lesley Ashworth, Birmingham online. It is exactly as it appears on the website. Very nice. Wish it was cheaper but certainly very lovely. Took over a we... See more

Rated 5 out of 5 stars

On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right pr... See more

Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Hat Shop
  4. Shoe Store
  5. Wedding Store

Written by the company

Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.

Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I bought a navy and white large fascinator

I bought a navy and white large fascinator from Lesley Ashworth, Birmingham online. It is exactly as it appears on the website. Very nice. Wish it was cheaper but certainly very lovely. Took over a week to arrive via Royal Mail.

March 27, 2026
Rated 5 out of 5 stars

Wedding hat

I was looking for a hat to match my dress. The shop very kindly sent extra photos through to help decide (unable to visit the shop in person) Based on the photos, I ordered the hat (which arrived promptly) and it was a good match which I’m very pleased about.

February 25, 2026
Rated 1 out of 5 stars

Beware Lesley Ashworth are scammers

I ordered a hat from Lesley Ashworth Accessories. When it arrived it was not the right colour so I returned. However Lesley Ashworth refused to issue a refund as she said the hat was damaged. This is obviously a scam as the hat was in perfect condition when I returned and I used their original packaging. Take my advice and do not order anything from this company. I have lost £156.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great retailer

Great retailer, I had given up trying to source a particular coatigan and they popped up one day whilst searching the internet - very pleased, I don't get lucky very often. They also stock other brands I like, so I'm sure will be buying from them again in the future - Thank you

December 27, 2025

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