Lesleyashworth - Solihull Reviews 15

TrustScore 4 out of 5

4.2

Drury Lane, B91 3BB Solihull, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I rang the Solihull shop to ask about a red fascinator I had seen earlier that day but wasn’t sure about. As I wasn’t local the lady very kindly gave me the code for it & advised me about the online s... See more

Rated 5 out of 5 stars

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to... See more

Rated 5 out of 5 stars

Great shop in Solihull town centre. Have never seen so many hats and fascinators in one place! Better choice than the big department stores! Staff were really helpful when I went in and matched my dre... See more

Company replied

Rated 5 out of 5 stars

I shop here regular, such a good choice of clothes and accessories that are just that bit different from the major stores. Allways get excellent service from the staff very friendly, knowledgeable... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Hat Shop
  4. Shoe Store
  5. Wedding Store

Written by the company

Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.


Contact info

  • Drury Lane, B91 3BB, Solihull, England, United Kingdom

  • 0121 705 6925

4.2

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good range & service.

I rang the Solihull shop to ask about a red fascinator I had seen earlier that day but wasn’t sure about. As I wasn’t local the lady very kindly gave me the code for it & advised me about the online site. I ordered it & it arrived well packed & on time & im very happy with it.

May 26, 2026
Rated 5 out of 5 stars

Lesley was very helpful when I phoned…

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to source a second one I had my eye on and sent them both asap to my home address in Edinburgh. Both were a perfect match and I was able to easily send back the one I didn't use. Nothing was too much trouble. A lovely,helpful lady with a wonderful range of fascinators and hats. Would highly recommend her website.
Maureen Gray, Edinburgh

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Beware Lesley Ashworth are scammers

I ordered a hat from Lesley Ashworth Accessories. When it arrived it was not the right colour so I returned. However Lesley Ashworth refused to issue a refund as she said the hat was damaged. This is obviously a scam as the hat was in perfect condition when I returned and I used their original packaging. Take my advice and do not order anything from this company. I have lost £156.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and polite service

Efficient and polite service

August 26, 2025
Lesleyashworth - Solihull logo

Reply from Lesleyashworth - Solihull

Thankyou for your feedback, it means so much for a small buisness. Really appreciate it Kind Regards Lesley

Rated 5 out of 5 stars

Great first time experience

Website very easy to navigate. Received item on time. Product arrive nicely packaged and in good order. I’m very pleased with them. Will use your company again. Thank you.

April 27, 2025
Lesleyashworth - Solihull logo

Reply from Lesleyashworth - Solihull

Thankyou so much for your feedback, this means a lot to our small business Kind Regards lesley

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience, I had ordered the cardigan and it was sent that day, Lesley and her staff are always very cordial to me, I just love how her plus sizes are realistic with plenty of room

October 29, 2024
Rated 5 out of 5 stars

Good service

I shop here regular, such a good choice of clothes and accessories that are just that bit different from the major stores. Allways get excellent service from the staff very friendly, knowledgeable and welcoming

April 1, 2024
Unprompted review
Lesleyashworth - Solihull logo

Reply from Lesleyashworth - Solihull

Thank you so much for the review. We love seeing you in the shop. Lesley

Rated 5 out of 5 stars

Great shop in Solihull town centre

Great shop in Solihull town centre. Have never seen so many hats and fascinators in one place! Better choice than the big department stores! Staff were really helpful when I went in and matched my dress perfectly with some accessories.

June 22, 2023
Unprompted review
Lesleyashworth - Solihull logo

Reply from Lesleyashworth - Solihull

Thank you for the review. Lesley

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look