Let Right Properties ltd Reviews 91

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Worst property management people I have ever seen. From false “damage acquisitions” to repetitive mental harassment for little things, even when you are not at fault. NEVER EVER STAY HERE. They should... See more

Rated 5 out of 5 stars

We've used Let Right Properties for over 10 years fully managing a number of our properties and also to conduct tenant finds for us. We've always had a great relationship with all the staff in the off... See more

Rated 5 out of 5 stars

Josh and Jennifer were so helpful. Kept us up to date with developments and could contact them anytime. Always returned our calls answered our queries. We had a few estate agents to the house and se... See more

Rated 5 out of 5 stars

Just wanted to say a huge thank you to Josh at Sell Right for steering us through a very prolonged probate sale and helping us manage the many queries which were raised in the process. Josh couldn’t... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Let Right Properties Ltd are a leading letting & estate agent based in Pontypridd, South Wales. The company has two trading names of Let Right & Sell Right. Our portfolio boasts a varied selection of properties, ranging from compact city flats, to leafy detached properties. We are a friendly team who deal on a personal level, successfully bringing together landlords and tenants providing high levels of customer care, with a totally professional service. We’re members of NALS, Safeagent, The Property Ombudsman, Mydeposits and the Tenancy Deposit Scheme – a sure sign that you’re dealing with a reputable and respected agent. In 2014 let right properties ltd expanded their business in the estate agency market and opening Sell Right Estate Agency this bringing a new challenge to everyone involved within the company and offering sellers and purchasers a new and fresh approach to selling and buying properties within Pontypridd and surrounding areas.


Contact info

3.8

Great

TrustScore 4 out of 5

91 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Happy to recommend LetRight

Our old family home is currently let as an HMO, through LetRight. I've found LetRight to be really efficient, and particularly compare favourably with the Bay Estate agents we have dealt with in Swansea. The staff are knowledgeable and helpful which we have found essential as we live 45 miles away from the student house. I also manage a studio flat myself and my husband uses another agent so we have plenty of experience as landlords, and I would happily recommend LetRight as managing agents.

May 5, 2017
Unprompted review
Rated 5 out of 5 stars

We have been clients of Let Right for …

We have been clients of Let Right for many years and the service we have received has been outstanding. The property has been rented continuously and the condition maintained. Any issues are addressed immediately and results in a stress free landlord experience. I cannot recommend Let Right highly enough.

May 5, 2017
Unprompted review
Rated 3 out of 5 stars

Pestered, encouraged gazumping, dumped sign

In the end this company did what it was supposed to, but not before it went beyond its remit and continually pestered us (the buyers) to see why things weren't progressing as fast as they wanted. (That is what solicitors etc. are for).

In the end, they got fed up and put the house back on the market even though we were just a week or two away from completing the sale, thus encouraging gazumping. Thank goodness the housing market here was slow.

They also couldn't be bothered to take away their "sold" sign but dumped it down a side alley. Not very responsible.

Sadly, this company let some personal relationships get in the way of a professional service. Not recommended.

March 23, 2016
Unprompted review

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