As this web advertised quickly ship and I paid for my order with express shipping But after a week I did not received my order I had to open a dispute via PayPal then seller claims had no supply t... See more
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As this web advertised quickly ship and I paid for my order with express shipping But after a week I did not received my order I had to open a dispute via PayPal then seller claims had no supply to d... See more
Company replied
Terrible customer service. Impossible to contact by phone. you call their customer "service" number, are told you are next in line, wait 5 minutes on hold listening to crappy music, only to be told... See more
I've had great experiences until my last order. LetteringOnTheCheap admitted they messed up on my order...twice. This delayed my order by two weeks. When I asked them if they could ship my corrected j... See more
Company details
Information provided by various external sources
With our custom design tool, you can create custom DIY Letters (do it yourself) or DIY numbers for your boat, vehicle, window, wall and so much more. Need vinyl decals or stickers for your vehicle? Start your DIY lettering project today!
Contact info
Southwest Spencer Court 162, 32024, Lake City, United States
- letteringonthecheap.com
Late Order!
It's been nine days and I haven't received my vinyl order from July 10, 2018. The exhibition opened on July 12. My last order was not sticking to the wall and kept coming off. I'm convinced that this will be my last order with LetteringOnTheCheap. The company name says it all.
July 18, 2018
Unprompted review
Reply from LetteringOnTheCheap
So sorry you have not received your order in time for you exhibit. Unfortunately because we are in Florida and you are in California, it takes 5 days to get to you. I checked your order - It came in on the 10th after we were closed, so did not get processed until the 11th. The order shipped on the 12th. I tracked it & it shows delivered as of today. As for the peeling lettering - it is tricky - there are many types of surfaces and vinyl does not always stick well to them. Please contact us and we can see if we can determine what is causing it to peel.
Nice customer service
Nice customer service. Helpful phone contact. Fast service. Prices were ok. Better price would have generated 5 🌟. They balked at a coupon response.
July 15, 2018
Unprompted review
best Customer Service EVER
The staff provided excellent input and feedback for my custom boat graphic design. They went above and beyond to provide not only an excellent product to exacting specifications, but also provided exceptional customer service and support.
Their company and staff are ones I will definitely work with again and recommend to anyone wanting an affordable and high quality product.
10 out of 10 for sure.
—Nathan
July 11, 2018
Unprompted review
I highly recommend LetteringOnTheCheap!
I have ordered from LetteringOnTheCheap twice and have been amazed at their competitive pricing, easy and useful online design tools, and fast production speeds. I experienced a minor issue with my latest order and the customer service experience far exceeded my expectations! They were quick to respond and very concerned that my order wasn't perfect. They fixed the issue immediately. I HIGHLY recommend this amazing company!
July 6, 2018
Unprompted review
Reply from LetteringOnTheCheap
Rebecca, we love hearing how great our customer service reps are doing! Thank you for taking the time to leave a review and thank you for being a loyal customer! - LOTC
These folks are perfect
These folks are perfect! Great quality, reasonable price and excellent customer service.
July 6, 2018
Unprompted review
Reply from LetteringOnTheCheap
Guy, we appreciate your kind words. Thank You!
Perfect transaction
Perfect transaction. I designed my vinyl lettering, placed my order, and received the exact product in a very timely manner. Easily applied my vinyl the same day it was delivered. Would recommend, and will order as need be in the future from Lettering On The Cheap.
June 20, 2018
Unprompted review
Dream turned into REALITY...
I have had an idea in my head for over 20 years. Kept on finding dead ends. But one call to you and now my dream turned into REALITY.
Can't thank you enough. And now I have other projects in mind.
June 19, 2018
Unprompted review
excellent letters and very easy to apply
June 18, 2018
Unprompted review
love our new decals!!
Just received our new decals and they look amazing! the colors are exactly as I imagined
June 11, 2018
Unprompted review
Danielle Bullock was a great help in…
Danielle Bullock was a great help in getting me samples, promptly getting my order mailed and getting me the lettering strip that was missing from the initial order package received in the mail. Also, advising me on the proceedure for sticking the letters on my boat. Gob well done.
May 24, 2018
Unprompted review
They were very helpful and nice.
May 23, 2018
Unprompted review
They were very helpful in getting…
They were very helpful in getting exactly what I wanted laid onto vinyl. Great quality! Plan to use them again very soon.
May 17, 2018
Unprompted review
Wanted to purchase same as I did 5…
Wanted to purchase same as I did 5 years ago. 1 call done. No issue. All was perfect and fast.
Great service
May 16, 2018
Unprompted review
Dont pay extra for 3 day shipping.
The product was delivered as ordered. However I paid $10 extra for 3 day shipping but was almost a week before it arrived.
May 15, 2018
Unprompted review
Reply from LetteringOnTheCheap
Hi, so sorry your order was not as fast as expected. Please keep in mind all our products are made to order. In addition to the shipping time, you have to allow time to make it. Please consider also we are closed on Sat & Sun. Your order was placed on May 5, a Saturday. Because the order was placed on a weekend it was not processed until Monday and shipped on Tuesday. Our tracking shows it was received on Thur, 10th which was actually a day early.
We encourage our customers to review our production and shipping policies:
Lettering On The Cheap will use reasonable efforts to ship orders under the following guidelines:
All stock items ordered before 3:00 PM EST ship on the same business day.
All stock items ordered after 3:00 PM EST ship on the next business day.
All custom items ship within 2 business days of completion.
All orders are shipped FOB Lettering On The Cheap’ place of business, Lake City, Florida.
Three times they have come through for…
Three times they have come through for me. There work is excellent and I received it fast.
May 14, 2018
Unprompted review
Best Customer Service EVER!
Danielle was SO helpful and the customer service was great. I was trying to match letters to add to a sign I already had. Danielle helped me figure out the measurements, and even sent me a new set of letters at no charge when I ruined the first set. I would recommend this company to anyone, and will definitely use LetteringOnTheCheap again!
May 3, 2018
Unprompted review
Super, highly recommend.
Great customer support and awesome product. Thanks!
April 30, 2018
Unprompted review
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