Very easy to use the website and complete my order. I had to email support and they responded very quickly and efficiently. Shipping was fast and well-packaged. Love the notebooks, they're perf... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
these are my go to journals i adore them. i’ve filled multiple ! they delivery service is always top notch as well as the quality
Leuchtturm have an interesting range of products, of good quality and, for the most part, well presented. Sometimes it was a little difficult to work out the finer details, such as the organization... See more
Leuchtturm is my go-to for pocket-sized notebooks, for work notebooks, as well as for all-manner-of-use books. Well made with thoughtful additions, such as dual ribbons for place-keeping, numbered pa... See more
Company details
Written by the company
Notebooks, Planners and Diaries from Leuchtturm1917
Contact info
Unit 6, 30 Perry Street, 2036, Sydney, Australia
- (02) 9695 7055
- leuchtturm1917.com.au
4.8
Excellent
348 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and perfect customer service
Great product and perfect customer service on phone, and reassurance for an older person suspicious of online buying and postal service. I was thrilled with interactions from start to finish.
July 16, 2023
Love these notebooks
The products I ordered were delivered faster than expected. Also I love the bullet journals and pen I bought. Such great quality products.
July 16, 2023
Bullet Journal Jewel
Great for a custom bullet journal. Good quality product. I really enjoy the B5 form factor.
June 26, 2023
Correct order and quick delivery.
June 27, 2023
Leuchtturm Quality
Leuchtturm have been easy & great to deal with & my order arriving in perfect condition. I came to Leuchtturn directly as I couldn't get a couple of my preferred colours elsewhere. Love the quality of the paper & it works well with my preferred form of writing in fountain pen ink. Will definitely purchase again.
June 17, 2023
The quality of the product is excellent
The quality of the product is exceptional. This is the first time I have bought one of their journals, having bought a cheaper competitor for a while but whose similar products have been discontinued. I wasn't sure if it would be worth the extra cost, but it was so easy to filter by paper thickness, colour, writing lines, size etc, and I was delighted with the quality. It's been as joy to write on. I think I am coverted.
May 31, 2023
Quality products, great service and timely shipping.
Postage was prompt and received my new daily planner within 2 days (to regional NSW)
Product quality is second to none, and the quality of the notebooks Ive purchased over the years has never wavered.
May 17, 2023
Just so good and deliver everything as…
Just so good and deliver everything as ordered. A pleasure to find firms who believe in good "old fashioned service". But with the latest technology and the STAFF ARE SO HELPFUL.
May 16, 2023
The product is of exceptional quality
May 2, 2023
The product is just spot on
The product is just spot on. I love the choice of colours, and the paper quality is excellent.
April 29, 2023
Fantastic service and prompt delivery
April 25, 2023
Great products & prompt service.
April 22, 2023
I ordered what I thought was a 50 page…
I ordered what I thought was a 50 page A4 spring back binder and 2 500 page Spring back binders.
When I rechecked the order the next day, I found that I had ordered an A5 50 page spring back binder by mistake.
I went through the website &asked if you could correct the order then rang on Tuesday after Easter and the operator was most helpful and correcter the order and refunded the difference in price.
Well done, Great customer Service.Paul J
April 8, 2023
Great service at Leuchturrm1917!
Once every 1-3 months I need my new journal made.
Without fail I always get fantastic service from Leuchtturm1917 Australia!
This time around I left my order late before heading overseas and even though I put them on a tight timeline they got my custom journal embossed, sent and delivered with plenty of time to spare for my flight!
March 20, 2023
Highly recommended.
Easy ordering process. Fast dispatch and quality protective packaging.
March 25, 2023
Great product
Great product. Professional and quality experience. Very fast and reliable delivery 👍👍👍
March 6, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.