Levelset Reviews 3,839

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Levelset’s customer service is extremely disappointing. When you actually need help, they are unresponsive and unavailable. I’ve reached out multiple times and either received no reply or very del... See more

Rated 5 out of 5 stars

I have left several reviews for Levelset over the years. What comes to mind, when I think of what Levelset does for the company I work for, and my position is; PEACE OF MIND!" I no longer stress and... See more

Rated 5 out of 5 stars

Ashley Falcon is always a pleasure to talk with such a sweet & caring voice. We truly appreciate her expertise and professionalism. She has always been there ready and able to help with all of our que... See more

Rated 5 out of 5 stars

I have chatted and called Levelset over the fast fue days beginning with March 4, 2024. EVERYONE had been helpful and kind. I have been uncertain about the path and what I needed to contribute to th... See more

Company details

  1. Construction Material Wholesaler

Information provided by various external sources

Levelset helps contractors and suppliers get payment under control, and sees a world where no one loses a night’s sleep over payment. Over 500,000 contractors and suppliers connect on Levelset’s cloud-based platform to make payment processes stress-free. Users easily exchange payment documents like lien waivers, pay applications, and preliminary notices, they see a complete picture of who is on their job, and are empowered with the resources and knowledge they need to be confident in payment. The results are faster payments and fewer surprises.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Trey Timmerman - a valuable asset to Levelset

Trey Timmerman spent valuable time with me for my company, Aqueous Vets, to re-establish an unintentional lost connection with Levelset. I look forward to our future relationship as we re-establish our processes in legal documentation with Aqueous Vets projects.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Kendra is a lifesaver!!!!!

I was in a panic as this is my 1st week on this job after training. Kendra answered all my questions and helped me fix my mistakes so that the document (pre-lien) I was trying to send out was sent to the correct people/places. I am so glad I had her there to answer my questions as I am getting to know how to do pre-liens and she was so nice and patient with me. It means more than you all know to have someone to answer questions when you are in a panic and need to make sure things are corrected. Kendra was outstanding!!

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Easy & useful

Level Set is very useful to our company. With having to constantly file Preliminary notices, LevelSet makes it quick 7 easy for us to do so! Also, the chat agent Kendra was great. Very quick response time, very helpful, and even went out of her way to explain options for us. Very kind as well! 10 + stars !

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

First year with Levelset

We just completed our first year with Levelset. The platform has helped reduce the amount of collections and has made it easier to collect. They also make it very user friendly.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Lien with ease

Levelset made the somewhat troublesome process of getting a mechanic's lien a breeze. Once all the information is entered, they do all the rest which is nice when time is limited. Sarah Lubow was wonderful to work with and she made sure that she had all the information she needed to get our lien through.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

I chatted with ?

I chatted with ?? about procedures to upload documents and she was very helpful with exact directions. She did great by me!!

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Ashley is great

Ashley is great, has really helped with all my questions and has acted fast with fixing any issues that have been brought to attention.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Customer Satisfaction

Levelset does a TREMENDOUS job of listening to their customers. They truly take a caring approach to being solution-oriented and want it to be a long-term success. Amazing job as always!!

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Michael Greenberg

Michael Greenberg, was very helpful and knowledgeable. He assisted me in my needs and responded timely. Gave easy directions to solve my questions.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

I was really having such a stressful…

I was really having such a stressful time with my current situation. Money has been tight and not getting paid by my GC has only made my situation worse. I have been trying to learn about liens in Louisiana but the statutes are lengthy and confusing.
I contacted LevelSet and I was able to speak to a real actual person who could answer all the questions I had about my situation. I was surprised by how much information my customer support rep had about Louisiana specific laws. He took the time to explain the waivers process and did it in a way that I could understand exactly how the entire process works. I finally feel back in control of my business.

October 3, 2023
Unprompted review

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