Lewis Denley Solicitors Reviews 222

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I sold my property through Lewis Denley and received exceptional service from Erin Fisher. Her communication, advice and service were spot on and made me feel at ease through the entire process. Would... See more

Rated 5 out of 5 stars

I had a really positive experience with my solicitors, despite what turned out to be an incredibly stressful and drawn-out sale. The buyer was particularly difficult and raised a large number of q... See more

Company replied

Rated 5 out of 5 stars

Lewis Denley were amazing. They helped us get our first home and cannot thank them enough. Genevieve and Heather were outstanding and their professional but personable approach was perfect for first t... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic from start to finish. As first time buyers, the process was totally alien to us but Erin, Anna and all at Lewis Denley made everything so simple and easy to understand. Buying was... See more

Company replied

Company details

  1. Law Firm

Written by the company

At Lewis Denley Solicitors, we provide trusted legal services across Commercial and Residential Property, Employment, Family Law, Private Client matters, and Corporate Law. We pride ourselves on delivering clear, practical advice tailored to each client’s unique situation. Our people make all the difference. From our expert solicitors to our friendly support team, everyone is dedicated to giving clients attentive, professional service at every stage. We take the time to listen, explain options clearly, and guide clients through what can often be complex legal matters. Whether you’re buying or selling a property, planning your estate, resolving employment issues, managing corporate transactions, or navigating family law matters, we aim to make the process as straightforward and reassuring as possible. Forward-thinking, approachable, and focused on our people, our team’s expertise and commitment are at the heart of why clients choose us again and again.


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4.9

Excellent

TrustScore 5 out of 5

222 reviews

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Rated 4 out of 5 stars

House sale

Disappointed with the amount of time taken to complete the transaction which was approx 6 months instead of the average 3/4 months quoted

Not sure which side appeared to be dragging their feet

Very competitive rate and otherwise acceptable service

October 25, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you for taking the time to share your feedback with us. We appreciate your honesty and want to express our sincere apologies for the extended duration it took to complete your transaction. We understand your frustration, and we regret any inconvenience this may have caused you.

We want to assure you that we take your concerns seriously, and we are conducting a thorough review of our processes to identify the reasons behind the delay. While we strive to provide efficient and timely service to all our clients, it appears that there were factors that led to this delay, and we are actively addressing them to prevent similar occurrences in the future.

Regarding the issue of which side was responsible for the delay, we are investigating this matter internally to determine the root cause and take appropriate action. We understand the importance of transparency and communication in the legal process, and we will work diligently to improve these aspects of our service to avoid any confusion in the future.

We are pleased to hear that you found our rates competitive and that, aside from the delay, our service was acceptable. Your feedback is valuable to us, and we are committed to learning from this experience to enhance our services further.

If there is anything specific you would like to discuss or if you have additional feedback, please do not hesitate to reach out to us directly. We appreciate your understanding and the opportunity to improve based on your comments.

Thank you for choosing us, and we hope to have the opportunity to serve you better in the future.

Rated 5 out of 5 stars

Fantastic and professional five star…

Fantastic and professional five star service. Kept informed every step of the way and communication was excellent. Did not drag the work out continually charging as some solicitors due. A fair price and reasonable price agreed . I can’t recommend Harry and Lewis Denley Solicitors enough, if I ever need legal work completing they will always be my first choice.

October 13, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you for taking the time to share your positive experience with Harry and our firm. We greatly appreciate your kind words and are delighted to hear that you received fantastic and professional service from our team.

We pride ourselves on delivering transparent and efficient services, and it's wonderful to know that you felt well-informed and satisfied with the communication throughout the process. Your satisfaction is our top priority, and we are pleased to hear that our approach resonated with you.

We are committed to providing fair and reasonable pricing for our services without compromising on quality. We understand the importance of offering value to our clients, and we are glad that you found our pricing to be fair and reasonable.

We are truly grateful for your recommendation and for choosing us as your preferred legal service provider. If you ever require legal assistance in the future, please don't hesitate to reach out. We look forward to working with you again and maintaining the high standards that you have come to expect from us.

Once again, thank you for your kind words and trust in our services.

Rated 5 out of 5 stars

Cannot recommend highly enough

Cannot recommend highly enough. Fantastic from start to finish. Professional and so knowledgable even when faced with a very difficult situation. Incredible customer service, amazing attention to detail and would recommend to everyone. If you want peace of mind with anything legal we would highly recommend

August 9, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you for taking the time to share your glowing review. We are truly humbled by your kind words and thrilled to hear about your positive experience with our services.

Providing exceptional service, especially in challenging situations, is our utmost priority, and we are delighted that you found our team to be professional, knowledgeable, and attentive. Your satisfaction and peace of mind are invaluable to us, and we are grateful for the trust you placed in us for your legal needs.

We greatly appreciate your recommendation and your confidence in our abilities. Should you ever require legal assistance in the future, please do not hesitate to reach out. We are here to help and ensure that our clients receive the best possible service.

Once again, thank you for your kind words and for choosing us as your legal partner. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Can't fault Lewis Denley - highly recommend to all

Can't fault Lewis Denley. Superb service throughout buying my property and extremely thorough. Would highly recommend.

June 1, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you for taking the time to complete this review for us, we really appreciate it. We're so pleased we could help you with your move. Feel free to contact us should you need any further assistance in the future. Wishing you lots of happiness in your new home!

Rated 5 out of 5 stars

Mary Casey did at excellent job at…

Mary Casey did at excellent job at updating our wills. Mary is friendly and personable and great to communicate with as well as highly skilled, and we had every confidence in her and would go back to her again.

May 12, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for taking the time to write this review, we really appreciate it. Mary is delighted that she could help make the process as seamless as possible for you. If there is anything else we can help you with in the future, please feel free to contact us.

Rated 5 out of 5 stars

Great working with Charlotte and Anna

Great working with Charlotte and Anna, a great duo for helping, providing assurance and enabling us to process our first home as quick and as seamless as possible. Thank you again.

May 18, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for taking the time to write this review, we really appreciate it. Both Charlotte and Anna are delighted to have received this feedback and were pleased they could help make the process as smooth as possible for you. We wish you every happiness in your new home.

Rated 5 out of 5 stars

Excellent!!

I chose Marwa Hadi-Barnes to help me through my divorce and what ended up also being a child arrangements order, because from the very beginning, she listened to me and explained things thoroughly without any obligation to proceed.
Marwa, Kayleigh and the rest of the team have been excellent. Always on the end of the phone when needed and nothing was ever too much for them.
During the process, I felt like i had, not only a professional team working on my behalf, but also friends that were supporting me. The team at Lewis Denley Solicitors are compassionate and committed to their clients. I can't recommend them enough.

May 9, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you, this is such a lovely review, Marwa, Kayleigh and the team were delighted to receive this feedback but more so that they could help. Please take care and do reach out if you need any further assistance in the future.

Rated 5 out of 5 stars

A first rate solicitor!

I sought advice from Marwa Hadi-Barnes in April 2023 in respect of a divorce issue.

I found her to be charming, personable, understanding and very efficient.

She afforded me all the time I needed in a relaxed and comfortable environment.

I would recommend her unreservedly!

April 26, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for taking the time to write such a wonderful review. Marwa was delighted to have received this feedback and was so happy that she could help. Please take care and contact us again should you need any further assistance in the future.

Rated 5 out of 5 stars

Outstanding Service and Professional Advice

We have recently used the services of Lewis Denley to buy a new home, and couldn't be more impressed with their professionalism and expertise. From the start, they provided exceptional service and made the entire process smooth and stress-free. The legal packs for a new house development are substantial and complex and they explained the process to us in a clear and concise manner and were always available to answer any questions we had. We would like to thank Katie Dunstall and Rachel Aldridge for their advice and outstanding communication throughout, keeping us up-to-date at every stage.

April 25, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for your wonderful review. We really appreciate you taking the time to provide such positive feedback. Both Katie and Rachel were delighted to know that the service they had provided met with your expectations. We wish you well in your new home.

Rated 5 out of 5 stars

Lewis Denley, Solicitors - Excellent service

We can highly recommend Lewis Denley Solicitors. Their responses to our enquiries regarding Mirror Wills, were always very promptly answered and it was a pleasure to deal with Harry Wilshaw, who was very efficient and a pleasure to work with. Thank you.

April 17, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for taking the time to provide this wonderful review, we really appreciate it and are glad we could help. Harry is delighted that you mentioned him by name. Please do give us a call if there is anything else we can assist you with. :)

Rated 5 out of 5 stars

Quality service

The service and attention to every question as well as polite and quick reply to our concerns during the process or purchasing our first home in UK. Really glad to chose L&D and they will definitely be our first choice for any legal matters in the future.

January 25, 2023
Unprompted review
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Reply from Lewis Denley Solicitors

We were delighted to read such a great review! Thank you so much for taking the time to write this for us. If we can be of help in the future, please do let us know. All the very best.

Rated 4 out of 5 stars

Great Service

Our Solicitor at Lewis Denley kept us updated regularly and made the process a better one than previous property purchases.
It was so nice not being the one to chase for responses all the time.

January 23, 2022
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for taking the time to write a great review for us, we really appreciate it. We have fed this back to the team, who were delighted to receive your comments. If we can help or assist you again, please do let us know.

Rated 5 out of 5 stars

Wholeheartedly Recommend

Charlotte and Anna were unbelievably fantastic throughout a rather tumultuous house purchase and remortgage. They were always available to respond to any panic query and made an almost impossible situation come to fruition.

December 22, 2022
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for taking the time to write such a great review, we really appreciate it. We have fed this back to Charlotte and Anna, who were delighted to receive your comments. If we can help or assist you again, please do let us know.

Rated 5 out of 5 stars

Excellent Service

The level of service and professionalism provided by Marwa and the team handling the sale of my property was exceptional in every way. It was not a straight forward matter but with their expertise they went above and beyond and managed to secure a very agreeable conclusion beyond what I was expecting. I couldn't recommend them enough if you are considering appointing a solicitor. They made what was a very important legal matter for me feel well handled and I was completely satisfied with the outcome. Thank you.

November 30, 2022
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for taking the time to write such a wonderful review, we really appreciate it. We have fed this back to Marwa and the team who were delighted to receive your comments. If we can help or assist you again, please do let us know.

Rated 5 out of 5 stars

Very professional

Very professional, quick turnaround time, detail and never leave our questions unanswered. Impeccable service for and reasonable yet affordable fee. Highly recommended.

July 7, 2022
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you for writing such a wonderful review. We have fed this back to the team who were delighted to receive your feedback. If we can help you again, please do get in touch.

Rated 5 out of 5 stars

An excellent service

An excellent service. Highly recommend Katie & Ella at Lewis Denley to anyone. Communication at all times superb. The best.

November 2, 2022
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for taking the time to write such a positive review. We have fed this back to Ella and Katie who were delighted to receive your comments.

Rated 5 out of 5 stars

Friendly and reliable

Heather and her team have made this whole process so easy, no chasing, heather was always on top of everything. If you need a good solicitor then I would highly recommend Lewis Denley … friendly and reliable. Thank you to all the team for your help.

October 28, 2022
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for taking the time to write such a positive and helpful review. We have fed this back to Heather and the team who were delighted to receive your comments.

Rated 5 out of 5 stars

Sale and purchase of property

I knew from Day 1 who my two main points of contact would be and all terms and conditions, plus costs were very clearly laid out. I was given a professional but user friendly guide to the process and was given confidence that I had the means to quickly contact the firm whenever necessary. Both the sale and purchase of my house were handled in an exemplary fashion: all issues were dealt with promptly , again in a friendly and very professional way. It made what is acknowledged to be an extremely stressful undertaking a much pleasanter experience and I felt we established a good personal rapport. I cannot praise both my conveyancer and solicitor highly enough and would have no hesitation in recommending this firm and using it again in the future.

October 7, 2022
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you for taking the time to write such a positive and helpful review. We have fed this back to the team who were delighted to receive your comments. We wish you the very best of luck in your new home.

Rated 1 out of 5 stars

Do not use this practice

If there was an option to leave no stars, I would use it. Save your time and money by not using Lewis Denley. They had 6 months to complete a deed transfer and missed the deadline, one staff member left meaning I was sending emails to an account that was not being monitored, I was then sending regular follow up emails which were ignored. Heather went on leave and her emails remained unchecked for 2 weeks meaning a query submitted to her was not answered in time as the submission was completed incorrectly. Emails from me remained unanswered and I was then requested to get an extension of time from my lender, which was granted, but the new deadline was also missed. This practice then claimed Target were slow in their process, however, they have failed to admit their own lack of commitment. After 6 months I remain in the same situation but remain out of pocket. Don't use this practice!

October 7, 2022
Unprompted review
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Reply from Lewis Denley Solicitors

We are sorry to hear you consider service has not been as expected Dee. Our intention is to always provide the highest levels of service to all our clients. We are looking into all reasons why you didn’t receive the service expected and whilst there have been delays by third parties beyond our control, we will further explore where improvement could have been made around communication between us and you.

Rated 5 out of 5 stars

The team helped us buy ou new house…

The team helped us buy our new house and all the advice given to us in the whole process. I would like to thank Ella and Katie specially for all the support

July 27, 2022
Unprompted review
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Reply from Lewis Denley Solicitors

Thank you so much for your wonderful review. Ella and Katie were delighted to receive your positive feedback. We wish you the very best of luck in your new home.

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