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LexusPartsNow.com Reviews 685

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TrustScore 4.5 out of 5

4.3

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent product selection, offering genuine OEM parts that are an exact fit and high quality, often at prices significantly lower than dealerships. The delivery service is consistently highlighted as fast and reliable, with many appreciating the quick shipping and timely arrival of their orders. People also find the ordering process easy, with helpful diagrams and accurate descriptions ensuring they select the correct parts for their vehicles. However, some customers experienced issues with receiving incorrect parts or parts that did not fit their specific vehicle models, sometimes due to unclear product descriptions or lack of VIN verification. A few reviewers also reported problems with shipping costs, including being charged double or having to pay additional postage upon delivery, and difficulties with returns, especially for international orders or items deemed non-returnable. There were also instances where parts arrived damaged due to inadequate packaging or were missing components like gaskets, despite being pictured with them.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the accuracy of diagrams and... See more

Delivery service

People report positive experiences with delivery service, often praising the fast shipping and timely arrival... See more

Price

Customers consistently note positive experiences with price, often finding parts to be reasonably priced and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the flawless condition of parts upon... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers reporting positive experiences, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently ordered a couple new headlamps for my 2007 Lexus IS350. The car I have has the AFS lights but I did not know this at time of purchase. As such the lights that I received did not fit ( my... See more

Rated 4 out of 5 stars

Updated from a 1 star review. Was initially charged double for shipping and denied acknowledgement of the issue nor a refund of the extra shipping (for windshield wipers, shipped from Wisconsin to... See more

Rated 5 out of 5 stars

Reasonable delivery time and affordable. I saved over $1000 using Lexus parts now. My local Lexus dealer told me there were no dealers outside of Lexus to buy the rear hatch struts. They were going... See more

Rated 5 out of 5 stars

Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... See more

Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.

Written by the company

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

685 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service!

Great Service. I had a slight color mismatch and the team is working closely with me to fix it up! A great customer experience

February 27, 2026
LexusPartsNow.com logo

Reply from LexusPartsNow.com

Thank you for your feedback.
While the part number you received could be a different color due to manufacturer supersession, rest assured the fitment will be exact.
We appreciate your understanding and are here to help if you have any further questions.

Rated 5 out of 5 stars

CT200h original wiper blades

Made the mistake of allowing a tire dealer to put replacement wiper blades on my car when they replaced the tires. The replacements looked terrible and didn't work well. Should have found LexusPartsNow sooner and just replaced the blade inserts myself. I was able to find the complete replacement blades for my Lexus wipers without a problem on the website. The shipping was fast. They work like new. Who could ask for anything more??

February 28, 2026
Rated 5 out of 5 stars

The Right part

The Right part, fair price, quick delivery, easy install! Saved me thousands of dollars! Thank You!

February 28, 2026

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