libertyzeay.com Reviews 212

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Business seems very shady looking into it, unfortunately not till after my purchase. From the reviews they sell everything from mascara to necklaces to games. And multiple reviews seem fake with copi... See more

Rated 1 out of 5 stars

Placed an order in November 2024,its now January 2025 and no delivery. Tracking details show delivery stalled on 15/12/2024 and has not been updated since. Expected delivery date shows as Unknown. No... See more

Rated 1 out of 5 stars

This business is a scam!!! Do not trust them - they sold me an item which immediately broke on first use, and they are refusing to process any kind of refund or solution. They are just refusing, and h... See more

Company replied

Rated 1 out of 5 stars

If could give negative rating would. Bought 2 bras at $17 each, size xxl. According to chart would be same as size currently wore. Bras were so small, absolutely no coverage. Customer service offered... See more

Company replied

Company details

  1. Clothing Store

Written by the company

The moment you enter our store you will experience a new level of serenity and good taste.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Full refund is a LIE

I order the bras
I immediately contacted them to report they didn't work out
They refuse to give me a phone number to contact them
Then I asked for a return address
They couldn't find me in there system.
Then I had to send them the label info which I didn't have at hand. I had to search for it and was told since I didn't have it they can refund me 2 dollars. It's a joke
I sent them the codes and now they only want to refund me 8 dollars
This is not a company.
This is someone working from there garage acting big but are just scammers and rude
Their website says full refund and they are refusing

October 4, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Bought 3 bras

Bought 3 bras. Mind you, I am 5’4, 125 pounds. Never would I ever order a 2XL bra. That is what they sent. Said that is what I ordered. In actuality, what I ordered was a 34D to try. Not sure what world that equates to a 2XL

September 27, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 2 out of 5 stars

Snail like customer service

The bras I ordered in August(1184953328412) did not arrive until September and did not fit at all. I sent pictures of how much smaller they were vs. a regular size large. I want to return the items, but I don't have the original order slip and the items did not come in a box. Last contact was 9/19/24. Still waiting for a response. Should I simply put the bras, unused, into a mailer and return for a refund?

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

This business is a scam!!

This business is a scam!!! Do not trust them - they sold me an item which immediately broke on first use, and they are refusing to process any kind of refund or solution. They are just refusing, and having read lots of other reviews they sell fake, inaccurate, and faulty products regularly. DO NOT TRUST

September 30, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Fraud

Fraud! Don’t buy from this company. I bought bras from this company they didn’t fit. I contacted this company to give me information to return the item. They told me to see if I could give them to someone else. ( Uh!) I said I would like to return them. They told me to send them pictures of the items with the QR codes and shipping labels and I did. Then they wrote back and said we will give you 3USD for them.(WHAT!) They said I would have to pay for shipping. I asked again for the information to ship it back and to give me my money back. Upon that they said it cost too much to ship to China. So then they offered me 5USD for items that I payed $45 for. (WHAT!) Don’t buy from this company! Fraud!

September 23, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 5 out of 5 stars

They are trustworthy

Firstly I want to say thank you for delivering a quality products, i never regret buying anything from your store it's advisable for you to maintain your reputation i will also like to share your link to my friends.

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

bra too small

I received the bra I ordered and it is no where near the right size. Both the cups and the band are too tight. This wasn't in a US size, justlabeled as large

September 6, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Color changing foundation

I ordered color changing foundation for $19.00 plus shipping came to $26 something. Does not change color or minimalize pores, like its states. Its basically a moisturizer. A cheap one at that, made me break out and I'm over 50. I contacted customer service they offered me $2.00 I said no so they offered me $4.00 I said no asked for a return shipping label and a refund. They responded sorry we can't come to an agreement. Don't buy from them. It's not worth it.

September 12, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Bought the white changing foundation

Bought the white changing foundation. It is junk smelly and is a scam

September 18, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

This company is disgraceful

This company is disgraceful!
I ordered some colour change foundation for $6.95 AUD. I made sure i clicked on the AUD button . Anyway went thru checkout only to find that my bank account had been charge in US$ and overcharged at that ! 25.83US$ . Reported it to pay pal 4 times and each time they ruled in favour of the seller! I am disgusted with both companies .
DO NOT BUY FROM THEM !

RE YOUR REPLY BELOW . WHAT A SHAME YOU HAVENT ANSWERED THE 7 EMAILS I HAVE ALREADY SENT YOU .
😡😡😡😡😡😡😡😡

September 4, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

This COMPANY IS A fraudulent operation…

This COMPANY IS A fraudulent operation sent product nothing like advertising overcharged and refurefund
DO NOT DEAL WITH THIS COMPANY.
Tried to deal with customer service now continued emails which make no sense. Have to block sender. Still no refund.

September 14, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Don't buy from this company, can't get phone #to speeck to any oneto sol

Ordered dog whiting product,it was (buy 1 get 1) buy( 2 get 2,) I did the 2 ,total was $18.49 ,they charged my account $22.18 and never sent product, I've dispute it, never ordering again from this company, it says its in Romania ? Not legal to over charge account, bad company

September 5, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 2 out of 5 stars

Size chart is wrong

Size chart is wrong. Got them and too small. Tried to get refund for right size. The say there is a return sque on inside of package bag but nothing there. Now have 3 bras that I can’t wear. Spent 37.00 for nothing 😡

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

Total rip off and No resolution

Bras I bought were nothing like advertised. I ordered a specific size and they came back as a std 4XL, but were not even that big. Strap did not even go around my back let alone support or cup my breast. Tried to get a refund but offered $3 then $5 then $7. Complained through Paypal and was then offered $10!
I paid over $60AUD Ridiculous company. . .stay away

September 6, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Purchased 2 hummingbird feeders

Purchased 2 hummingbird feeders. Holes too big to not allow too much evaporation. Emailed company for return address which resulted in multiple emails where they refused to give the return address but kept offering $4,$6,$10,$12 compensation. I just wanted to calc the return shipping myself but they stubbornly refused to give the return address which is overseas obviously in China. Horrible pain to return and they want to wear you down. Their return policy is so nicely worded and easy. It's a lie.

August 30, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

They won't send what you pay for and will not make it right

I had 2 other orders which I received fine. My husband passed away from Cancer in February. We saw the letter banks. Since my husband saved a bit of change we thought great- grandchildren could split it. We did not get the P we ordered. they want us to take 11 dollars instead of sending us a P. We can't give the other kids theirs and leave out 1. have not given me address to send them all back; are very good at blaming me for not having a cell phone to take pictures and only wanting to take partial refund when to me they could simply send me the P I paid for.

August 19, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

I bought the wrong size and I'm trying…

I bought the wrong size and I'm trying to get them to either exchange or refund my money. All they want to do is give me $14 back. Because they say it costs more to send them back, but it's supposed to be guaranteed. Don't buy them.

August 16, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Sizing is way off

Sizing is way off. Ordered a swimsuit in Medium, Supposedly fits to 34c cup. The band size is off its actually 36 in and the cup size is so small that it barely fits a B cup. On a 20.00 swim suit they offered a refund of $4.00 US. Their money back no questions asked is a bald faced lie. Don't waste your money.

August 9, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Bras did not match sizing chart

Bras did not match sizing chart. As soon as I saw them I could tell the cup size was tiny compared to the sizing chart. They will not refund or exchange. I will definitely not order from them again. They started offering $2 USD dollars then finally $7USD dollars as compensation and good will.

August 30, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look