libertyzeay.com Reviews 212

TrustScore 1.5 out of 5

1.7

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Rated 2 out of 5 stars

Business seems very shady looking into it, unfortunately not till after my purchase. From the reviews they sell everything from mascara to necklaces to games. And multiple reviews seem fake with copi... See more

Rated 1 out of 5 stars

Placed an order in November 2024,its now January 2025 and no delivery. Tracking details show delivery stalled on 15/12/2024 and has not been updated since. Expected delivery date shows as Unknown. No... See more

Rated 1 out of 5 stars

This business is a scam!!! Do not trust them - they sold me an item which immediately broke on first use, and they are refusing to process any kind of refund or solution. They are just refusing, and h... See more

Company replied

Rated 1 out of 5 stars

If could give negative rating would. Bought 2 bras at $17 each, size xxl. According to chart would be same as size currently wore. Bras were so small, absolutely no coverage. Customer service offered... See more

Company replied

Company details

  1. Clothing Store

Written by the company

The moment you enter our store you will experience a new level of serenity and good taste.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

212 reviews

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2-star
1-star

No recent history of asking for reviews

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Rated 1 out of 5 stars

I decided to cancel the item shortly…

I decided to cancel the item shortly after ordering. There is no customer service phone number, so say sent me an email to a link to cancel. After I used the link to cancel, they would keep sending me that same link over and over. Then they told me to receive the item first and see if I like it! This is a SCAM! DO NOT order from this company!! I know I will never get a return and there is not even a return address!!

August 28, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

I ordered the 3 bras special… none of…

I ordered the 3 bras special… none of them fit… and I tried to returns and they were gonna charged me even more to return them… after they overcharged me by an extra 8 dollars… or I could keep them and they will give me a refund of 3 dollars… said what?!?😡🤬… good things this happened before I decided to order more from this company…

August 29, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Horrible

Horrible. This business is a scam.
I ordered a product over three months ago.
They emailed me and ask me to send more money to resend the item. I never received the first product.
Do not order from them.

August 28, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service.
Bras were so very small and poor quality. They will not give a return address and only offer a $4 refund for a $30+ purchase.
Criminal!

August 17, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Misleading sizes in bras

Thought I had might had finally found some comfortable bras. I'm a G cup and ordered a G cup from their sizing guide and got sent XXL...... XXL does not fit a G cup person!!! And I would have never ordered them if I knew this would happen. Emailed them saying I'm not happy but they saying it's the size I ordered and it's just tough luck.... Which is bullsh**! So now I'm left with 2 bras I can't wear and out of pocket money wise as well as I can't return them even tho one I didn't even take out of the packaging. Very very disappointed and little ticked off tbh

August 20, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

"clothing stitch" gun is just a tagging…

"clothing stitch" gun is just a tagging gun. Not useful for actually quick stitching clothes. Same things are avaiable on Amazon of 1/3 the cost. Tried to return as soon as I got it based o thier "hassle free" return policy. ABSOLUTE JOKE!!! After a week of emails trying to get the return address (you have email them to get it) they refused to provide it, and wanted to give me a $4 credit for the $34 purchase. Finally just disouted it with Am Ex and got the charge removed. Horrible service. Long shipping time. (3 weeks) If I could give 0 stars....

August 10, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Do not order bras according to the size…

Do not order bras according to the size chart. I ordered bras using their size chart, the bras do not fit in the cup size. I always where a DD cup with any other bra but after reading reviews ordered larger. Still too small. If you are larger than a C cup, I would avoid ordering from this company. They also do not provide refunds or accept returns because what they shipped is what I ordered. Avoid unless you can afford to pay for ill fitting products.

August 22, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Ordered a product months ago and still…

Ordered a product months ago and still haven’t received it. Keep getting excuses that it will be here but hasn’t arrived.

August 19, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Don't buy their colour changing foundation

I ordered the colour changing foundation. It is not the same bottle they advertise on their site and it doesn't work. It is just a cream! What a scam!

August 16, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Pure crap!

Pure crap!! Just throw your money in the trash can because it will be better spent there!! Very cheaply made products.

August 17, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Absolutely horrible-- do not order from…

Absolutely horrible-- do not order from this company
I ordered product and used the sizing chart on the website and the product arrived about a month later and it was nowhere near what the sizing chart had indicated to the product is useless. Customer service was awful and would not provide me with a return address they offered 5% refund . Ryan you say to contact your customer service team. I did that for weeks with no results. I am pretty sure your company is a scam

August 6, 2024
Unprompted review
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Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

DO NOT PURCHASE FROM THiS COMPANY!!!!!!!

If I could score zero stars I would. I bought this clothing stitcher, and from day 1, it broke. The needled got jammed and broke. It is 100% garbage. Now, the company is offering to reimburse me $4 usd. What happened to 100% satisfaction guarantee. I definitely paid more than $4 for this plastic junk. Just want all of my money back. Why is that so difficult?

August 1, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

SCAM - BEWARE

I ordered a "Quick Clothing Fixer" to mend clothing and was shipped a price tagging gun that injects big plastic barbs into price tags. They claim they shipped the correct product and refuse to accept a return. They also overcharged me. My order confirmed $25.18 USD and they charged my card $30.22.

August 5, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Substandard Product-Company Will Not Refund!

I ordered 2 Bra's advertised on Instagram. They were advertised as Fantastic Pull Up Bra's. The Product WAS NOT AS ADVERTISED! This company WILL NOT ISSUE A REFUND FOR THIS SUBSTANDARD PRODUCT! BEWARE OF THIS COMPANY! I WILL NEVER BE TAKEN ADVANTAGE OF AGAIN!

August 9, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

The stitch gun they sold is a tagging…

The stitch gun they sold is a tagging gun, as in it’s for labels it is not the same as the one they used in the video to sell it. Avoid this store! Absolute trash product

August 6, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

Never received my order

Never received my order, no email confirmation only the withdrawal from my bank account. Never do business with this company!

July 17, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 5 out of 5 stars

The necklace is truly worth the price

The necklace is truly worth the price. It has an adorable heart shape and the lucky four-leaf clover adds a touch of charm. Not to mention, the quality is amazing. Makes for a perfect gift or a treat for yourself. A real steal for its cost.

August 1, 2024
Rated 1 out of 5 stars

Never ever order from this company!

Never ever order from this company!! I repeat never ever order from this company! I ordered a tag gun with micro barbs and extra needles. The original charge was $16 and change and they billed me for that and then turned around and billed me for $20, the product I received was not what I ordered as it was not a micro needle and the extra needles are missing. I have tried to contact them over and over to no avail. I’ve asked for a return address many times. I’ve also reported them to the Better Business Bureau.
***********************************
So, I got this BS message reply back. Obviously an autogenerated response. Obviously didn’t really read what I wrote!!!

July 30, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 1 out of 5 stars

NEGATIVE EXPERIENCE

If could give negative rating would. Bought 2 bras at $17 each, size xxl. According to chart would be same as size currently wore. Bras were so small, absolutely no coverage. Customer service offered $4 after confirming the size sent to me was actual size ordered.

July 25, 2024
Unprompted review
libertyzeay.com logo

Reply from libertyzeay.com

Dear Valued Customer, We deeply regret the issue you’ve faced. Please send your order details to support@libertyzeay.com, and we’ll make sure it’s resolved quickly.
Ryan, Senior Director of Customer Support, www.libertyzeay.com

Rated 5 out of 5 stars

Shipping was fast and efficient

Shipping was fast and efficient, arriving earlier than expected. The package arrived securely sealed without any damage. The tracking information was accurate and kept me updated. It was very convenient and satisfying. I really appreciated the careful packaging. Would definitely recommend their prompt and reliable delivery service.

July 26, 2024

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