Apart from my confusion between Key #'s, etc., the support was excellent and the professional/friendly way my solution was stated gave me confidence that I could finally get the product installed.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Recently bought MS Office professional pro licence through Groupon at a huge discount from RRP and was surprised to find how easy it was to download the software from LicenseTom. Clear instructions fo... See more
After suffering though 3 failed PC installations for Win11, and attempting to install Office 2024. I turned to License Tom for help. Agent David was so very helpful and sympathetic. His help made my f... See more
I purchased a Microsoft office package a couple of years ago on Groupon and received super speedy support when I had trouble installing it myself. I'm not very tech savvy but the support team was very... See more
Company details
Written by the company
We are Microsoft partner and resellers. We offer over 1,000 digital products, covering the full range of needs for Windows, Mac, gaming consoles, tablets, and smartphones.
Why Customers Trust LicenseTom
Written by the company
- Instant Digital Delivery
- Receive your product key and instructions by email shortly after purchase. No waiting, no shipping — fast and simple access.
- Reliable & Verified Service
- We operate through established software distribution channels and work with trusted suppliers to ensure reliable products.
- Support When You Need It
- Our team is available to help with installation and activation, ensuring a smooth experience from start to finish.
Our Delivery & Support Guarantee
Instant digital delivery with support
All products are delivered digitally via email shortly after purchase, including your activation key and step-by-step instructions.
If you experience any issues with installation or activation, our support team is available to assist you. If a product does not work as intended, we will provide a replacement or a suitable solution.
We are committed to ensuring a smooth and reliable experience from purchase to activation.
Contact info
8 The Green, Suite B, 19902, Dover, United States
- support@licensetom.net
- licensetom.net
Secure Software & Game Deals
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I mistakenly ordered the Standard…
I mistakenly ordered the Standard Office 2024 for Windows instead of the for macOS only. I explained the mistake to Agent David and he quickly responded the issue could have happened during the ordering process where I could have clicked the wrong version. Anyway, Agent David offered to exchange the software so I can install it in my MacBook Air with no additional charges. I was surprised how quick Agent David
provided the resolution of the issue. Thank you Agent David.
June 8, 2026
Unprompted review
I recently built a new computer and…
I recently built a new computer and bought a license from licensetom. It came quickly through email. I ended up buying another computer and selling the one i built and needed to find another license for the new computer- I emailed licensetom on a sunday and they replied 4 minutes later stating they can help me out.
June 7, 2026
Unprompted review
Purchased the Standard Microsoft 2024…
Purchased the Standard Microsoft 2024 and excellent process. Instructions extremely clear to follow, no issues whatsoever! I will use again!
June 7, 2026
Unprompted review
Good product
Good product. They are always quick to respond to remedy any problems I have had. The products work great and are inexpensive.
June 7, 2026
Unprompted review
My company purchased Microsoft office…
My company purchased Microsoft office for me through Groupon. I had a little glitch, swapping it from my MacBook to my windows laptop when I switched operating systems. David from license tom To charge of the problem for me ,and at midnight on Saturday night helped me clear up my issues, now that’s what I call great customer service.
June 4, 2026
Unprompted review
Customer service is very responsive and…
Customer service is very responsive and helpful. They guided me in the right direction to help solve my problem. Very courteous.
June 6, 2026
Unprompted review
Everything went incredibly smoothly…
Everything went incredibly smoothly with License Tom! I ordered a Windows 11 Home License, waited an hour or two, and was happy to see an email from Agent David with a working license!
A couple of weeks later, I had an issue with my computer, and Agent David immediately responded to me when I asked him for help with my license! He was very helpful and delightful to talk with. 5/5 Stars!
May 22, 2026
Unprompted review
License Tom provides used Office license to me
I purchased Microsoft Office 2024 on Groupon and received a license key. When I installed Office and used the key Microsoft said it was already being used on another computer. After Microsoft support said they could not help me because it was bought from a non-Microsoft retailer, License Tom put me on the runaround trying to fix the issue rather than giving me a brand new license or refunding me. Eventually I contacted Groupon who refunding me due to me not receiving a usable / unused license.
June 5, 2026
Unprompted review
They were very flexible with me in…
They were very flexible with me in helping me get the right program installed. They were also responded very quickly within 20 mins of me sending my initial email.
June 6, 2026
Unprompted review
As advertised - prompt service!
I have always received prompt a professional service. The product and process was 100 percent as advertised. David promptly returned emails when I needed additional help!!
June 5, 2026
Unprompted review
Buy from these guys
They offer steeply discounted product keys that WORK, and their customer support team is fast. Bought a windows 11 key, and been using it ever since!
August 19, 2025
Unprompted review
Outstanding customer service
I recently purchased Microsoft Office 2024 Professional Plus - Lifetime License for Windows through Groupon, and I am extremely satisfied with my experience. The software was exactly as described, easy to install, and activated without any issues. Having a lifetime license provides excellent value and peace of mind.
What impressed me the most was the outstanding customer service. David was incredibly helpful, professional, and patient throughout the process. He responded quickly to my questions and made sure everything was working properly.
I highly recommend this product to anyone looking for a reliable Microsoft Office package, and I especially want to thank David for his exceptional customer service. Five stars!
June 5, 2026
Unprompted review
Great experience
Great experience! Great agents, quick responses and very helpful!
June 5, 2026
Unprompted review
great experience with this company I…
great experience with this company I did not select the version of Mac I'm using upon purchase yet they were able to find a solution rather fast with out all the red tape. thank you
June 2, 2026
Unprompted review
I am very pleased with the service
I am very pleased with the service. Whenever I have needed technical support, I have received prompt assistance, and my questions and concerns have always been addressed. I highly recommend it.
June 4, 2026
Unprompted review
Excellent customer service
Excellent customer service. I received an immediate and very favorable response when I needed to exchange a product.
June 2, 2026
Unprompted review
Super helpful
Super helpful. Bought license for MSoft Office/Windows inadvertantly, and they swapped for my Mac with no trouble. Great service here!
June 3, 2026
Unprompted review
When I purchased a new computer a few…
When I purchased a new computer a few weeks ago, I needed to find a good and low cost Office standard addition to install, when searching I ran across LicenseTom web site, I can honestly say I had doubts at first but when I researched the site and reviews the doubts went away. The process was extremely easy to follow and the product was great, worked first time and was exactly what I needed. Unfortunately that new computer went south on me 5 days later. I reached out to LicenseTom again and explained what happened and their support team is gonna take care of me. Can't say enough good things about this site or the people that run it, Thanks
May 19, 2026
Unprompted review
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