Liars and thieves, waited outside before arrival no one showed up, no one called, nothing dropped off at the lobby and says it has been delivered. Used customer support only to be met with automated m... See more
Company replied
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See what reviewers are saying
Customer support needs to be better. Most of the time, my food is delivered way more late than the tentative time. In many cases I have to call the restaurant by myself. This platform does nothing o... See more
Company replied
I've had so far a good experience with Lieferando and its easy to order from the app itself. Its just the delivery time is usually not accurate. But the prices are cheaper and more affordable than Foo... See more
Company replied
The site is easy to navigate, has good filter functions so that you can find the thing your in the mood for fast. The tracking of the food is often times inaccurate.
Company replied
Company details
Written by the company
Einfach Essen bestellen in Österreich via Lieferservice.at! Heute Lust auf Pizza, Sushi, Chinesisch oder Vegetarisch? Wähle aus über 2.000 Restaurants.
Contact info
Netherlands
- lieferando.at
You should know
3.0
Average
7K reviews
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How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sher gut super super
November 9, 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Lieferservice.at
Hi Robert,
we are very sorry that you are not satisfied with our service.
In case any problems occur you can always contact us via our hotline, email or one of our social media channels.
Best regards,
Svenja
Team Lieferservice.at
Alles super in Ordnung
November 4, 2018
Unprompted review
Perfect service!
Just had one problem and the customer service was incredibly kind! Well done!!
November 1, 2018
Unprompted review
Top Service 🔝👌🏻
October 7, 2018
Unprompted review
Quick & easy
Quick & easy to use and service is also better than other apps
October 6, 2018
Unprompted review
Excellent to bring all the great…
Excellent to bring all the great choices together
September 30, 2018
Unprompted review
Alles hat super funktioniert !
September 6, 2018
Unprompted review
TERRIBLE SERVICE
TERRIBLE. YOU'VE BEEN INVESTIGATING FOR MORE THAN A WEEK AN ORDER WHICH I PAID FOR BUT WHICH FAILED TO GET DELIVERED. NO UPDATES.
NO REFUND,. NOTHING.
WHAT IS GOING ON???
September 4, 2018
Unprompted review
Reply from Lieferservice.at
Hi Alivino,
we are sorry for the inconveniences.
Your order was already cancelled and refunded on 25th August. Additionally an compensation voucher has been sent to you by email.
It may take up to 10 working days until the money will be back on your account.
If there are any further questions, do not hesitate to contact us.
Best regards
Svenja
Team Lieferservice.at
Great service
August 26, 2018
Unprompted review
Good
Good, Fast. Restaurants will call you if they are out with something. I have no problems with the service it self, it has a lot of payment options, as well as cash.
August 15, 2018
Unprompted review
Bester Service
August 11, 2018
Unprompted review
easy and on time.
August 8, 2018
Unprompted review
The drivers are very slow
The drivers are very slow, they don’t come to my apartment?
They call me from a blocked number, and always make me come outside to them.
August 4, 2018
Unprompted review
Reply from Lieferservice.at
Dear Morgan,
we are very sorry for the inconveniences.
Please send us an email to support@lieferservice.at with more detailed information regarding your order and the restaurant.
Best regards,
Svenja
Team Lieferservice.at
Everything ok
July 24, 2018
Unprompted review
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