Liars and thieves, waited outside before arrival no one showed up, no one called, nothing dropped off at the lobby and says it has been delivered. Used customer support only to be met with automated m... See more
Company replied
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Liars and thieves, waited outside before arrival no one showed up, no one called, nothing dropped off at the lobby and says it has been delivered. Used customer support only to be met with automated m... See more
Company replied
Customer support needs to be better. Most of the time, my food is delivered way more late than the tentative time. In many cases I have to call the restaurant by myself. This platform does nothing o... See more
Company replied
I've had so far a good experience with Lieferando and its easy to order from the app itself. Its just the delivery time is usually not accurate. But the prices are cheaper and more affordable than Foo... See more
Company replied
The site is easy to navigate, has good filter functions so that you can find the thing your in the mood for fast. The tracking of the food is often times inaccurate.
Company replied
Einfach Essen bestellen in Österreich via Lieferservice.at! Heute Lust auf Pizza, Sushi, Chinesisch oder Vegetarisch? Wähle aus über 2.000 Restaurants.
Netherlands
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It would be good that more restauranats have option to pay by bank card on delivery ("pin at home").
Can you make possible to filter restaurants by payment options so that we can easily see which one s have option we prefer?

Reply from Lieferservice.at
Pommes waren super frisch, ChickenWings mega lecker und die ChickenNuggets PERFECT
I had some troubles with the payment system and the customer service fixed my issue immediately without too much effort from me!
Great service! One time my order was not delivered due to the crash, I got full refund and a coupon for ca. 8Eur.
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