Lieferservice.at Reviews 6,607

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Liars and thieves, waited outside before arrival no one showed up, no one called, nothing dropped off at the lobby and says it has been delivered. Used customer support only to be met with automated m... See more

Company replied

Rated 3 out of 5 stars

Customer support needs to be better. Most of the time, my food is delivered way more late than the tentative time. In many cases I have to call the restaurant by myself. This platform does nothing o... See more

Company replied

Rated 4 out of 5 stars

I've had so far a good experience with Lieferando and its easy to order from the app itself. Its just the delivery time is usually not accurate. But the prices are cheaper and more affordable than Foo... See more

Company replied

Rated 4 out of 5 stars

The site is easy to navigate, has good filter functions so that you can find the thing your in the mood for fast. The tracking of the food is often times inaccurate.

Company replied

Company details

  1. Online Food Ordering Service

Written by the company

Einfach Essen bestellen in Österreich via Lieferservice.at! Heute Lust auf Pizza, Sushi, Chinesisch oder Vegetarisch? Wähle aus über 2.000 Restaurants.


Contact info

You should know

3.0

Average

TrustScore 3 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Pizza war Lauwarm!!

September 17, 2017
Unprompted review
Lieferservice.at logo

Reply from Lieferservice.at

Hey,

es tut uns leid, dass Du mit deiner Bestellung nicht zufrieden warst.
Leider haben wir, als Vermittler, keinen Einfluss auf die Qualität und den Service der Partner Restaurants. Du kannst Dich natürlich gerne bei dem Restaurant melden und natürlich auch die Bestellung bewerten.

LG, Felix vom Team Lieferservice.at

Rated 5 out of 5 stars

Convenient and easy to use

Convenient and easy to use, also with some English menus.

Could use more filter options after selecting restaurant.

July 3, 2017
Unprompted review
Rated 3 out of 5 stars

War so so ........

June 25, 2017
Unprompted review
Lieferservice.at logo

Reply from Lieferservice.at

Hey,

vielen Dank für Dein Feedback.
Leider ist aus Deiner Rezension nicht ersichtlich, was genau Du meinst. Damit wir Dir weiterhelfen können , schicke uns gerne Deine konstruktive Kritik an info@lieferservice.at
Vielen Dank im Voraus.

VG, Svenja

Rated 1 out of 5 stars

2 hours waiting time !!

2 hours waiting time !!! without a word!!!
NEVER AGAIN

May 12, 2017
Unprompted review
Lieferservice.at logo

Reply from Lieferservice.at

Hey Jan!
We are sorry to hear this! Unfortunately we do not have any influence on the service of the restaurant. Please send your order number to info@lieferservice.at, so we can have a look into what might have gone wrong.
Best, Lars from team Lieferservice.at

Rated 5 out of 5 stars

Friday midnight pizza

We ordered food on a Friday from "Pizza Hotline Das Original" via lieferservice at midnight and the two mexican style pizzas we ordered were delivered in 40 mins. They were pretty good and we could tell that they were just off the oven. Fully recommended!

May 1, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look