Life Assure Medical Alert Reviews 257

Battery doesn’t last long enough you need two of these to cover all day and night

I am satisfied with the quick response time. After the device is activated and I cancel the call, someone follows up with phone call to make sure everything is OK.

I FEEL SAFE
DATE MARCH 4 2026

I feel safe, knowing if I fall, help will be there. As the doctors have told .e I am a high risk of falling. It also gives my family a piece of mind not having to worry about me.

Valerie Schaeffer

All went smoothly and easily as we anticipated

This Has Been My Lucky Day:::

This Morning The Phone Rang "UNKNOWN NAME", When that comes up on the CID, WE DO NOT ANSWER, However a minute later, there was a message from Pamela, saying she was The Manager @ Life Assure!!!
As l have had several phone calls from Life Assure, with just their Number on the CID, & not answering until a message was left, l couldn"t help wondering what this call was about?
Yesterday l left a Review Telling What My Experience Had Been So Far With This Company To Date..

TO_DAY, My Opinion Has Changed: Pamela Has Renewed
MY FAITH In Telling The Truth About An Incident That Had Happened Which Was A Complete MISTAKE In Dialing A Phone Number.
Apparently Pamela read the Review That l Wrote Yesterday, It Was Not In The Favour Of Life Assure, BUT, It Was An Accurate Account Of What Had Transpired Between Myself & Life Assure, Since January /26.

She Apologised Profusely For What Other Employees Had Seen As MY Problem Alone, Which Unfortunately Was An Error Anyone Could Have Made.
To Reiterate, This Misunderstanding Could Have Been Solved, IF, What Happened Had Been Listened To With A "HEART"!!!! This Did Not Occur Until Read By Pamela!!!
What I Am Trying To Say Here Is, There Are Still Some People In This World Who Are Willing To Stand Up For What Is Right, & She Is One Of Them..The Other Thing I Should Say Is This:: Before l Wrote My Review, l Read Some Of The Positive Reviews, The Majority Had Very Favourable Things To Say About This Company Who Rely On Seniors For Their Business..My Experience With Them In The Beginning Has Been Restored With A Very Happy Outcome.
The Charge Of $56.44 On My Card Has Been Reversed & The Outstanding Balance Of $56.44 Has Been Cancelled, l Have Been Given A Code For Canada Post For A No Charge Return.

This Incident May Have Changed My Outlook On Waiting Before Jumping To Conclusions So Quickly. l Must Say There Is Good In Everyone, THIS PROVES IT..
To Anyone Who Has Read These Two Reviews: It Pays To Have FAITH, MINE HAS BEEN RESTORED
It Is Not Based On The Monetary REturn, IT IS WITH AN EMPLOYEE WITH GOOD JUDGEMENT Who Is Employed With A Company She Believes In
THANK YOU PAMELA

I liked the way you confirmed if the alert was working' I als0 like it telling me I need to charge it as the battery was low.

I feel more secure when I go out now, and peace of mind

THE NUMBER ONE CUSTOMER SERVICE I GOT EACH TIME I NEEDED HELP WITH NO MATTER WHAT.

Even though I pressed the call button by mistake, the paramedics were here promptly, had contacted my wife and made sure I was ok before they left. Thank you Life Assure, George

Great product. Excellent service. Easy to use. Gives me peace of mind. Affordable.

No pressure has given me a peace of mind whereas before I didn’t have that and I have falls and stuff and I’m alone cause I’m a weirdo now since I’ve been with life is here. I felt nothing but peace of mind and they’re so helpful and the Customer Service is fantastic and I give him 100% of excellence. You’re so kind. They’re very professional very knowledgable and they worked with me to get me a monthly payment that was worked to work to my budget cause I’m on a budget cause I wanted disability and they worked with me and I got it and it’s the best thing I ever got and it also helps if someone tries to break in your house. You can also get 911 for that as well but the best part is if I pass out or I’m unconscious itchy text and it calls 911 for you I recommend this for anybody and everybody because without it he won’t have peace of mind and if you’re alone or you have medical problems or physical disabilities or just wanna be a peace of mind with safety life assure is the way to go. I give them if I could give them 10 stars I would they are so awesome and they’ve been so good to me and my life is so much better now having this life, a little alert button, which I didn’t have to pay for the button and I didn’t have to pay the shipping either. They paid it and that’s great of life for sure to do that for the customers and they’re. They’re just wonderful over there. Give them a call and just see how wonderful they are and see how good they work with you to get you what you need I give life for sure 100% of excellence and Customer Service in their product and your support service too for your product

I got this for my mother. She fell twice in 2 separate days and the response time was totally amazing. I highly recommend it for seniors living alone. It could mean life or death.

The staff at Life Assure were very helpful and answered all of my questions. The fall detection was very important for me to have. Life Assure made choosing their company easy.

Quick and easy to register. Tests provide quick response and clear voice connections. We feel much safer with LifeAssure.

I am so happy I ordered from Life Assure. Luckily I have not fallen yet but did have a few false alarms. A representative always got back to me to make sure I was okay. It does give me a feeling of safety and gives me a certain confidence in my stride. Thank you!

The response time is very quick and the responders are very helpful

Life Assure is an excellent company and gives the very best service.
The people who answer my questions do so in a clear and informative manner.
Wearing the medical alert device gives me a lot more confidence.

I bought this for my 83 year old mom who has been falling more often. She lives in Ontario CA. From the people on the phone when I initially called to the monitoring service, everyone has been so very caring. The pendant/monitor was easy to set up and mom doesn’t have any issues with that. I was on the phone recently with mom and she was brushing her teeth, she leaned forward to rinse her mouth and the monitor hit the sink. I heard the monitoring system come over the speaker immediately and check to make sure mom was ok. She apologized for hitting the monitor and the agent was super nice. That made me feel so much better. Mom has more confidence walking around her retirement home and has told a lot of her friends about the monitor.
Thank you Life Assure.

The alert has not worked twice at least since the reset and my husband has fallen, thankfully I was home at the time. I would like to know if there is a lag between the fall and the alert going on. Both times my husband was able to get himself up on his own.