Life Assure Medical Alert Reviews 257

Your staff is wonderful to speak with. My only problem is the device is too sensitive and I have set it off 4 times in December accidently. I don't know how to correct that but I find I am becoming immobile while trying to avoid another false alarm. Your staff is very quick to answer and very understanding!

We signed up online for information regarding getting a pamphlet about their mobile device for a parent. They insisted on our phone number and when they called, wanted all kinds of personal information on the potential recipient, age, what health issues, how long, who living with and WOULD NOT supply a basic brochure with pricing structures until we told them that information. The sales person was pushy and repeatedly mentioned prices deals today etc. Even after being told we were just getting pricing information and would make our own decisions with said parent when the time came. The conversation became very uncomfortable and we ended the call. They DO NOT need to know what is going on health wise until we sign or have further questions. High pressure sales and no information.

They are always there for me when I accidentally set it off.

Being promet in answering the alert call.
Being very pleasant when the medalian goes off accidentally

Med alert system helps me while im alone

Our phone inquiries were answered promptly without experiencing any wait time. Staff were polite, pleasant, knowledgeable and cooperative. Would recommend Life Assure without hesitation.

I like the Life Assure Medical Alert Pendant…Easy to wear the pendant any where I go indoors or out doors..and one day by mistake I pressed the button and immediately Someone reached me to find out whether I was ok..I am so impressed with the quick response…

It is really great, but touchy. I set the alarm off one day just putting it on. Also getting used to it I had mutiple false alarms.

From Canada insteadof from states.

I did not sign up with Life Assure due to their high pressure sales tactics, trying to force me to sign up immediately or "we can only offer you this price if you take this service right now". They also give no price information on their website. I explained that I still had to speak to another family member, and they still tried to pressure me to sign up immediately. Very poor practice for a company whose business is to deal with vulnerable seniors.

My initial contact with Life Assure was positive. The young man who was on the phone explained everything that I needed to know. We discussed several options and he helped me to decide which ones fit my needs

I haven’t had the opportunity to experience Life Assist thank goodness. I did get to address a concern about travelling away from home and was put at rest by your representative.

Today I went out and about in snowy winter conditions for Christmas shopping. My device gives me the renewed confidence for trekking about without the anxiety of slips & falls without any assistance. Its worry free and ensures my confidence. Bravo.

Kind and understanding staff

The customer care employee was very helpful and extremely polite,( Ms Nakia) I very much appreciate this service and am comforted knowing that my Mother has additional security with her at all times.

I find the people very helpful! When I have accidentally hit the button response was quick and they were not upset that I made a mistake. Also the lights didn’t seem to be working and I talked with Ethan about it and it was resolved over the phone thanks for everything

Great customer service. Mom feels very reassured when she wears her pendant. She can call for help anytime and fall detection alerts gives us, her kids, peace of mind! Mom lives alone and at 93 yrs, still drives. GPS monitoring allows us to know her location so no one is panicking when she doesn’t answer her phone! We’ve used Life Assure for 7 years, and we are very happy and thankful.

You have saved my life more then once . When i push the bottom or fall your tecs are there in seconds to c if I need assistance if I do they will notify 911 .
The service you have serves all people within Manitoba and across Canada as long there is cell towers in can reach you or if I fall you can reach me . I will always promote your services to others who have medical problems and need assistance when needed. But if I may say promote the pendants more because there are senior citizens do not like the base station because of the siren going off
Keep up the great work

I apologize for not responding earlier but I had surgery and it is only today that am able to answer your review. To date I have been very appreciative for all the support and kindness from your representatives. I have not needed the Medical Alert Device but I am truly happy that I did invest in one. Thank you and have a good day,