I writted question on email support how much delivery cost. they litteraly send me only nummber to contact them per WhatsApp, i contacted them on Whatsapp and they dont answer at all. One simple quest... See more
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very expensive (much higher than local default rates) high cancellation fees (much higher than local default fees) high penalty fees (much higher than local default fees) poor incentives (mass ad... See more
Company replied
The sign up process was confusing enough, then they quote you a price, you're billed a slightly different (higher, of course) price by your utility. The last straw was that another energy supplier bo... See more
I was bam buzzed by a LifeEnergy Rep. In Killeen Tx who was posing as a Reliant Energy Representative. ( My Electric company) 2 days letter LifeEnergy is my New electric company, figure that without m... See more
Company replied
Company details
Information provided by various external sources
LifeEnergy is an online energy retailer based in Houston, TX. Founded and created by a blend of industry vets and digital-saavy professionals who wanted to create a new type of energy company to give consumers a simpler, greener, and better option for residential and commercial electricity.
Contact info
2000 West Loop South, Ste. 2010, 77027, Houston, United States
- 844-662-1222
- care@LifeEnergy.com
- lifeenergy.com
1.5
Bad
159 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Good pricing for short-term contract
Good pricing for short-term contract. Billing information is well presented. I am pleased with the decision to have electric service from LifeEnergy.
April 11, 2019
Unprompted review
Reply from LifeEnergy
Wylie - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
COLLINCOUNTY247.COM LOVES #LIFEENERGY
April 11, 2019
Unprompted review
Reply from LifeEnergy
TSimone- Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
Not helping at all
Not helping at all
I couldn’t believe they put me in this situation
April 11, 2019
Unprompted review
Reply from LifeEnergy
Edd - We apologize that you have not had an experience that meets your expectation. Please let us assist you with turning this around, please email us your information. Customer Care can be reached at Care@LifeEnergy.com.
Reply from LifeEnergy
Beatrice - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
A very misleading company that scams…
A very misleading company that scams you into signing up with them like they are your regular Power Company
April 11, 2019
Unprompted review
Reply from LifeEnergy
Anon - Thank you for the honest feedback. We definitely apologize for your experience with our sales vendor partner. If you would like to share any additional information with us so that our sales team may follow-up appropriately, please feel free to email us at Care@LifeEnergy.com.
Great Service
April 11, 2019
Unprompted review
Reply from LifeEnergy
Rene - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
Agent was very friendly and informative!
Agent was very friendly and informative!!
April 11, 2019
Unprompted review
Reply from LifeEnergy
Dorothy - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
Excellent overall
Excellent overall. Their processes and systems are so well designed - makes doing business easy. Efficient too. All this demonstrates respect for customers.
April 11, 2019
Unprompted review
Reply from LifeEnergy
Himanshu - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
I really wish that Life Energy would…
I really wish that Life Energy would send me daily and weekly usage updates, just like my previous energy company did. It helps a lot with budgeting and gauging how weather and behavior affect usage. If miss this feature, tremendously, as a Life Energy customer.
April 11, 2019
Unprompted review
Reply from LifeEnergy
MB - thank you for the feedback. Please contact customer at Care@LifeEnergy.com. with your account information. Our care team will assist you in signing up for SMART Meter Texas. This is a free service for customers in Texas. At LifeEnergy we recommend this service to our customers because regardless of who your electricity provider is you will always be able to monitor your usage. We look forward to helping you with this.
Very professional and a great business…
Very professional and a great business overall
April 11, 2019
Unprompted review
Reply from LifeEnergy
Ajay - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
Thank you!!
Thank you for serving continuous electricity to our home month after month.
April 11, 2019
Unprompted review
Reply from LifeEnergy
Jay - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
Great rates and terrific service
Great rates and terrific service. Thank you for solving a problem for me that was very important.
April 11, 2019
Unprompted review
Reply from LifeEnergy
Johnathan - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
Reply from LifeEnergy
Alexis - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
LifeEnergy is affordable
LifeEnergy is affordable, friendly, and reliable. Thanks so much!
April 11, 2019
Unprompted review
Reply from LifeEnergy
Myra - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
Disgusted
They were such in a rush to give me a rate that was much Higher than PPL. But left saying I would get a lower rate than what was on my bill they demanded to see.
I really hope they don’t do this to the elderly people who might not have computers to look at the contract that was emailed to me.
April 11, 2019
Unprompted review
Reply from LifeEnergy
Susan - we definitely apologize for the experience that you had with our sales vendor. Our records show that you connected with LifeEnergy customer care and our care was able to complete your request timely. Should you need anything further, please feel free to contact us at Care@LifeEnergy.com.
Reply from LifeEnergy
Elizabeth - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
I have been thoroughly impressed with…
I have been thoroughly impressed with life energy.
April 11, 2019
Unprompted review
Reply from LifeEnergy
Larry - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
After one month of service....
After one month of service I do not have any complaints.
April 11, 2019
Unprompted review
Reply from LifeEnergy
Rileyboy - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
great price for power
great price for power - just wish I could get it for a longer period.
April 11, 2019
Unprompted review
Reply from LifeEnergy
R Kent - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
Love my Life Energy!!
Love my Life Energy!!! The customer service is AMAZING. Pricing is for REAL...not fake or filled with hidden charges. Cost friendly :)
April 11, 2019
Unprompted review
Reply from LifeEnergy
Kristine - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at Care@LifeEnergy.com.
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