Life is Good Reviews 88

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the quality of the products, particularly t-shirts, noting issues like thin fabric, discoloration, and the development of holes after only a few washes. Reviewers also frequently reported problems with customer service, describing it as unhelpful, difficult to reach, and unresponsive to inquiries about order issues or product defects. Some people were also dissatisfied with the delivery service, citing guaranteed Christmas deliveries that arrived late or orders that never arrived at all, with tracking information often being unreliable. Conversely, a small portion of people were satisfied with the product quality, customer service, and delivery, finding the shirts durable, the service helpful, and the shipping prompt.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the high quality,... See more

Quality

Consumers find quality to be ambiguous, with many expressing disappointment in the lifespan and durability of... See more

Order

Reviewers mention ambiguous feedback about order experiences. Some customers report positive experiences,... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing dissatisfaction. Customers... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers had good experiences,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Horrible shipping. Order did not arrive in time for Christmas as advertised and took a week to even ship. So disappointed. Holiday is over and family is gone so overpaid for holiday shirts that won’t... See more

Rated 2 out of 5 stars

SO DISAPPOINTED! I have at least a dz old Life is Good t-shirts and they are my favorites. But I recently bought 4 more and I WILL NOT BE BUYING anymore. What happened? Bought out by another comp... See more

Rated 2 out of 5 stars

The shirts used to be amazing. The last few times I purchased and washed, there was discoloration on the shirts. I never use bleach either. Very disappointing. Customer service is also sub par.

Rated 2 out of 5 stars

I bought 5 to 6 shirts from them and 4 developed little holes in them and in the same areas, These shirts are not over a year old but past their warranty time frame. I called twice and got disconnect... See more


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Printed Clothing Store
  5. Streetwear Store

Information provided by various external sources

The Life Is Good Company is an American apparel and accessories wholesaler, retailer, and lifestyle brand founded in 1994 and best known for its optimistic T-shirts and hats, many of which feature a smiling stick figure named Jake and the registered t...


Contact info

2.0

Poor

TrustScore 2 out of 5

88 reviews

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Rated 2 out of 5 stars

Hate the holes

Update: customer service provided gift certificate to replace the 4 month old shirt. I will replace and consider ordering in the future.
Love the shirt! Softness, color and design! Hate the fact that a $30 tee bought as a gift couldn’t hold up to 4 washings!! Pending how customer service responds, I will not be purchasing again and cannot recommend making a purchase with them.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

very happy

My order accidentally went through twice. Customer service handled it quickly and issued a refund. My tshirts are high quality in fabric and stitching. love this company

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

A great store for fun, good-quality t-shirts and more!

My go-to company for fun t-shirts is Life Is Good! I prefer the Crusher weight fabric over the Crusher-Lite fabric, which is sometimes too thin for my taste. I often order shirts as gifts for my children and grandchildren, and they all like them, too! They have frequent sales, so unless you fall in love with one specific shirt, it is more economical to wait for a sale. I've also ordered several of their sweatshirts, which are well-made and cozy. I've returned just one or two items, and never had a problem getting my refund.

August 1, 2024
Unprompted review
Rated 2 out of 5 stars

I have been buying these tee shirts… for 3years

I have been buying these tee shirts because they havealways been soft, roomy, and cool for hot temps in the summer.
Nowadays, their fabric makes you sweat especially if it is the crusher tee shirt.
Sizes are no longer as roomy so when you wash them, they shrink. Crusher tees now run 1 size smaller so good luck with that.
It's a shame that the quality has changed since this was my go to in treating myself to a casual shirt.

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

The worst company ever

The worst company ever. Not only Is there a product cheaply made but their customer service is horrible. I Purchased a life is good cup. Only to notice that there was a crack in the top Iis there a product cheaply made but their customer service is horrible. I Purchased a life is good cup. Only to notice that there was a crack in the top. I called one day later called one day after purchase It’s a whole lengthy procedure to get a replacement. I do not recommended purchase anything from this company.

July 25, 2024
Unprompted review
Rated 1 out of 5 stars

I recently purcMisleading Product Descriptions and Poor Customer Servicehased a dress from Life…

I recently purchased a dress from Life Goals that looked beautiful in the online images but was completely different when it arrived. The dress was of poor quality and did not match the description or photos on their website.

When I contacted customer service to request a full refund, they offered only a partial refund or store credit and refused to cover the return shipping costs. Despite the clear misrepresentation, they insisted that I pay for the return shipping, which is unacceptable.

I would not recommend Life Goals to anyone. Their product descriptions are misleading, and their customer service is unhelpful. Save your money and shop elsewhere.

July 19, 2024
Unprompted review
Rated 2 out of 5 stars

I have been purchasing Life is good but the quality of the shirts has DeCLINED

I have been purchasing Life is good shirts for years; with that being said, the quality of the shirts in the past 2+ years has greatly declined. I can wear a shirt one time and it has small holes in it. My husband had a shirt he liked and it got a small hole in it I washed it on casual and when I took it out of the dryer it was multiple holes as one line of stitching came loose. This is ridiculous as the shirts are expensive. I personally will not buy another shirt for myself from them. My husband likes the sayings so I can say it for him.
I spoke with customer service and told them my problems with my recent purchases and the young woman that I spoke to said “I understand how you feel”. Really? I asked her to notify management of my concerns and she didn’t seem to care?

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service.

Excellent Customer Service.
I had placed an online order but needed to cancel it. I called customer service and spoke to Anthony. He was extremely helpful and went above and beyond in assisting me. He was able to issue my refund promptly and with no questions asked.

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

CHEAP SUNGLASSES!

After 9 months the lens coating is worn off from the sunglasses. Company will not stand behind them! They seem to care less. NEVER again will we buy ANY of their products, and we will inform our retailer of our experience.

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible Experience

Overpriced merchandise, been waiting over 10 days for the delivery, and unprofessional comments from customer service. Horrible experience and never again.

September 21, 2023
Unprompted review
Rated 4 out of 5 stars

Well made, but color is not as represented on web site

I like the product. The shirts are comfy and well made with nice designs. My only gripe is that I ordered a "jet black" t-shirt with a sunflower design that looked like a really dark "jet black" on the web site. The t-shirt I received was really a dark gray. I called their very helpful and responsive customer service (no phone wait time!), but he told me that is how their jet black looks. I had a prepaid shipping label to me by email within a minutes.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Love the shirts

Love the shirts. Never had a problem with customer service. Never had a problem with the shirts - minus one small issue, after much wear they will fade a bit. But they are the most comfortable shirts ever! Just bought sweatshirts and they are so cozy!!

September 30, 2022
Unprompted review
Rated 1 out of 5 stars

lousy product, lousy after-care

ditto a prior review I saw here: I had the exact same experience. Would expect either better product or better after-service considering how much they charge for their product: " I bought several shirts over the years. I’ve loved their products. But their images started coming off and it looks very shabby. Life is Good’s customer service sucks!!! They brushed it off as “the shirts are two years old. So sorry.” Well, then.. put that on your product and website. “Will look worn and shabby in less than two years.” I would not recommend this company to anyone.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Perfection

I placed an order I did my homework checked their size chart batta bing i received my t-shirt perfect good material and loved the size! Plus I received a 25% discount on my next purchase! Thank you
samiam

July 27, 2022
Unprompted review
Rated 1 out of 5 stars

I bought several shirts over the years

I bought several shirts over the years. I’ve loved their products. But their images started coming off and it looks very shabby. Life is Good’s customer service sucks!!! They brushed it off as “the shirts are two years old. So sorry.” Well, then.. put that on your product and website. “Will look worn and shabby in less than two years.” I would not recommend this company to anyone.

June 12, 2022
Unprompted review
Rated 2 out of 5 stars

Womens shirts lower quality than mens

Mens shirts are fairly well made. Womens shirts aren’t even close. I bought several mens shirts that were well made and held up to lots of wash and wear. So I bought myself a handful of womens shirts. The material is shabby, they don’t hold up well to washing, barely making it through one season of wear. Low quality product.

March 28, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service experience

Terrible customer service experience. I received a shirt as a gift. New with tags. After several phone calls and emails I still can not get the right size. All I have been told is that I can send it back and the original purchaser will get it refunded to their credit card. There is no way to exchange it or get a gift card without the original buyer knowing I am returning it. Ridculous!

January 4, 2022
Unprompted review

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