Horrible shipping. Order did not arrive in time for Christmas as advertised and took a week to even ship. So disappointed. Holiday is over and family is gone so overpaid for holiday shirts that won’t... See more
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Review summary
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Reviews shaping this summary
SO DISAPPOINTED! I have at least a dz old Life is Good t-shirts and they are my favorites. But I recently bought 4 more and I WILL NOT BE BUYING anymore. What happened? Bought out by another comp... See more
The shirts used to be amazing. The last few times I purchased and washed, there was discoloration on the shirts. I never use bleach either. Very disappointing. Customer service is also sub par.
I bought 5 to 6 shirts from them and 4 developed little holes in them and in the same areas, These shirts are not over a year old but past their warranty time frame. I called twice and got disconnect... See more
Company details
Information provided by various external sources
The Life Is Good Company is an American apparel and accessories wholesaler, retailer, and lifestyle brand founded in 1994 and best known for its optimistic T-shirts and hats, many of which feature a smiling stick figure named Jake and the registered t...
Contact info
Melcher St 51, 02210, Boston, United States
- lifeisgood.com
Bad customer service
The customer service people tell you what you want to hear and not the truth. I was told the warehouse sent my shirt but could not give me a tracking #. I know for a fact that if it has shipped they would have a tracking #. All I have gotten from these people is lies and they take no responsibility for what is happening. They had the nerve to offer me free next day shipping and 20% off on my next order. Why would I ever order from them again after all of the problems I've had with this order. We will see if I ever receive the shirt I payed for. if not, at least I payed through pay pall so I might have some recourse to get a refund.
September 29, 2021
Unprompted review
This co has zero customer service at…
This co has zero customer service at this point. I was asked to review T-shirt’s I never received. I spoke to a gentleman in the Dominican Republic, who said he’d call with ship info and it would be expedited. Nothing happened (3rd contact). Initially emailed co x2- nothing happened, no response to emails. You’re donating 10% to kids in need but you can’t respond to a loyal customer? You’re a fraudulent co. No refund on cc, no tshirts. That’s a cool way to make money. Are you donating 100% of the money you stole from me to give to needy children? I’m a social worker and do actually help people. You don’t help anyone. Shameful, Monique
July 11, 2021
Unprompted review
I LOVE THIS COMPANY
I LOVE THIS COMPANY! The quality of their products is very good, the sizes are perfect, it is exactly as pictured, and the product arrives on time. The one time it did not, they offered a 20% coupon. I love the creative designs on their clothing and the fact that part of their proceeds go to helping children in need is awesome. Their return policy is great too. Would recommend this company to anyone. KEEP UP THE GOOD WORK! Other companies should model this one.
July 2, 2021
Unprompted review
Very disappointed in Life is Good
I have hit a dead end in trying to hear back from Life is Good. I ordered something from Life is Good and it arrived defective. I contacted the company and they responded right away but since their initial response back to me, I have heard nothing even though I have contacted them with a question on three separate occasions.
May 18, 2021
Unprompted review
Extremely good quality
Extremely good quality, comfortable and durable. Absolutely love this brand!
December 26, 2020
Unprompted review
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