Lifestory | Lifestyle Store Reviews 218

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love shopping at Lifestory! Their carefully curated selection reflects impeccable taste! On top of that, their customer service is truly unparalleled. They have always been friendly, at... See more

Rated 5 out of 5 stars

We had a look around physical store - fantastic personable service - viewed a couple of Hay storage products. Measured up once home to see if suited and ordered on line - received goods a couple of da... See more

Rated 5 out of 5 stars

Fantastic, always so helpful and pleasant! I live quite remotely so everything must be posted. Parcels are a delight to open as every item is carefully packaged. Always look forward to them arriving... See more

Rated 5 out of 5 stars

My mum and I recently took part in a morning class at the shop, run by Jude Gove. The class was fantastic and Jude was patient, fun and encouraging! Everyone left with their own handmade leather coin... See more

Company details

  1. Home Goods Store
  2. Boutique
  3. Gift Shop

Written by the company

Lifestyle & home store with a Scandinavian influence


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Rated 5 out of 5 stars

Thoughtful!

Lovely, original items wrapped nicely and sent in recycled box. Love the personal notes sent with each order. Thank you!

January 15, 2024
Rated 5 out of 5 stars

I always love shopping at Life Story

I always love shopping at Life Story. The quality of the items is always superb and the staff are all lovely and friendly and super helpful. It’s always a great experience supporting and buying from this small business. Keep up the great work!

January 6, 2024
Rated 5 out of 5 stars

Sassy1…

Super quick delivery very good design and quality products very pleased very good customer service there was an issue with one of my items but Philip came back very quickly to sort out the issue.

January 5, 2024
Rated 5 out of 5 stars

Well curated shop

Such a lovely shop with an amazing and well curated selection. Orders arrived very quickly and securely packed. Highly recommended!

December 27, 2023
Rated 5 out of 5 stars

Fantastic customer service

I recently ordered two mugs from Lifestory for my husband's birthday. There was a slight issue with one and what I really appreciated was that Susan contacted me to let me know within 24 hours. She offered me several options and I just really wanted to commend her on the fantastic customer service I received (and the package was delivered within several days!) I would 100% order from this shop again given my experience.

December 4, 2023
Rated 5 out of 5 stars

Really lovely products

Really lovely products - amazing quality and well packaged - sent with a handwritten personalised note advising me of other products which was a nice touch :) Will definitely shop again!

December 1, 2023
Rated 5 out of 5 stars

Lifestory never disappoints

Lifestory never disappoints
Fantastic choice of goods
From chocolate bars to sofas……and everything in between
Susan and her staff are supper helpful and friendly.

November 26, 2023

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