I absolutely love shopping at Lifestory! Their carefully curated selection reflects impeccable taste! On top of that, their customer service is truly unparalleled. They have always been friendly, at... See more
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See what reviewers are saying
We had a look around physical store - fantastic personable service - viewed a couple of Hay storage products. Measured up once home to see if suited and ordered on line - received goods a couple of da... See more
Fantastic, always so helpful and pleasant! I live quite remotely so everything must be posted. Parcels are a delight to open as every item is carefully packaged. Always look forward to them arriving... See more
My mum and I recently took part in a morning class at the shop, run by Jude Gove. The class was fantastic and Jude was patient, fun and encouraging! Everyone left with their own handmade leather coin... See more
Company details
Written by the company
Lifestyle & home store with a Scandinavian influence
Contact info
53 London Street, EH3 6LX, Edinburgh, United Kingdom
- hello@lifestoryshop.com
- lifestoryshop.com
4.9
Excellent
218 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dpd driver due
Dpd driver due, so waited at door, then they sent text saying “sorry we missed you “
They delivered the day after
November 20, 2023
Lovely experience, beautiful products
Lovely website, easy to order, delivered quickly and a lovely personal note when it arrived …a nice touch . Will definitely be one of my go to shops . Thank you
November 17, 2023
Great personal service
We had a look around physical store - fantastic personable service - viewed a couple of Hay storage products. Measured up once home to see if suited and ordered on line - received goods a couple of days later carefully packed with recycled materials and with a personal note from store owner - great follow on service. Thank you.
November 13, 2023
Beautiful products and excellent…
Beautiful products and excellent customer service.
November 13, 2023
Order as expected well wrapped and a…
Order as expected well wrapped and a reliable courier service used - thank you
October 27, 2023
Great service as always
October 18, 2023
The customer service experience has…
The customer service experience has been excellent but I cannot comment on the quality of the slippers as they are a gift.
October 4, 2023
Great communication
Great communication, lovely packaging, cute little handwritten note!!
October 4, 2023
The Lifestory Experience
Fantastic, always so helpful and pleasant! I live quite remotely so everything must be posted. Parcels are a delight to open as every item is carefully packaged. Always look forward to them arriving in the post.
A beautiful online shop and the shop itself looks gorgeous too!
Definitely deserves a five star rating!
October 8, 2023
Parcel delivered promptly
Parcel delivered promptly. Glasses packed really well! (best I've ever had) Safely delivered to Shetland.
October 2, 2023
Lovely Products (as always)
In love with these cushions! They’re very soft and make me feel happy every time I see them.
September 14, 2023
Parcel arrived in a timely manner and…
Parcel arrived in a timely manner and was exactly as I ordered. Thank you 😊
September 10, 2023
Fabulous shop with beautiful things and…
Fabulous shop with beautiful things and wonderful service.
September 10, 2023
Fantastic curation and service
Fantastic store, a wonderfully curated range of products and absolutely rapid delivery.
I ordered four Studio Arhoj mugs that arrived extremely securely packaged and had a charming note accompanying them.
I fear for my bank balance now I know Lifestory exists!
September 15, 2023
Unprompted review
Excellent communication and service and…
Excellent communication and service and very pleased with my first order with Lifestory, ( first Christmas present bought!)
September 3, 2023
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