Lifestory | Lifestyle Store Reviews 218

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love shopping at Lifestory! Their carefully curated selection reflects impeccable taste! On top of that, their customer service is truly unparalleled. They have always been friendly, at... See more

Rated 5 out of 5 stars

We had a look around physical store - fantastic personable service - viewed a couple of Hay storage products. Measured up once home to see if suited and ordered on line - received goods a couple of da... See more

Rated 5 out of 5 stars

Fantastic, always so helpful and pleasant! I live quite remotely so everything must be posted. Parcels are a delight to open as every item is carefully packaged. Always look forward to them arriving... See more

Rated 5 out of 5 stars

My mum and I recently took part in a morning class at the shop, run by Jude Gove. The class was fantastic and Jude was patient, fun and encouraging! Everyone left with their own handmade leather coin... See more

Company details

  1. Home Goods Store
  2. Boutique
  3. Gift Shop

Written by the company

Lifestyle & home store with a Scandinavian influence


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Rated 5 out of 5 stars

A real treasure trove

I attended a Jude Gove craft workshop - fantastic experience - this store is filled with beautiful products and run by wonderful people!

July 1, 2023
Rated 5 out of 5 stars

Fantastic store, fantastic owner, fantastic class

My mum and I recently took part in a morning class at the shop, run by Jude Gove. The class was fantastic and Jude was patient, fun and encouraging! Everyone left with their own handmade leather coin purse and everyone was delighted!
The shop itself is stunning and the owner Susan was an incredible host - offering teas, coffees and cakes during the class. She has an incredible eye for design and the store is a fabulous curated collection of homegrown talents alongside international designers.

July 1, 2023
Rated 5 out of 5 stars

Super quick, personalised service

Super quick, home delivery. My package contained a wee, personalised, handwritten note with my order thanking me for my order. This was such a lovely touch. The earrings are beautiful- couldn’t recommend Lifestory enough if you are ordering online (or in person if you’re lucky enough to be in the city of Edinburgh).

June 1, 2023
Rated 5 out of 5 stars

Great website, lovely helpful staff

Ordered a couple of gifts from their online shop. The ceramics were exactly as they looked/described and really well packaged. Delivery was quick. Would definitely use the online shop again. Have been in to the shop last month when through in Edinburgh and would recommend if you’re local to pop in - it’s the same as online shop but so well laid out, lovely place, the staff are helpful and really knowledgeable

May 29, 2023
Rated 5 out of 5 stars

Gorgeous chair amazing customer service

I ordered a chair which had to come from Denmark. Susan got in touch to keep me posted on delivery lead times and made sure to check everything was ok as I was not in for the first delivery attempt. Such a pleasure to receive this above expected and super friendly level of customer service and I am absolutely thrilled with my chair. I will definitely be shopping here again and I highly recommend this shop.

May 11, 2023

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