Lighthouse Group (Training & Development) Ltd Reviews 113

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and dedication, highlighting their helpfulness and positive attitudes. Many people found the user experience to be very positive, with the company providing excellent service and clear communication throughout their learning journeys. Reviewers frequently mentioned feeling supported and guided, with the overall consensus being that the company's commitment to their development was clear. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being supportive,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the courses enjoyable and... See more

Service

Consumers find service to be positive. Many reviewers describe the company as professional, well-organized,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my level five with lighthouse through Lloyds of London and would highly recommend the apprenticeship. Jude, Michelle and David are fantastic trainers, making the session interactive a... See more

Rated 5 out of 5 stars

Many thanks Lighthouse for your patience and dedication to each and every one of your students. I have just passed my Level 3 Team Leader/Supervisor apprenticeship with distinction. It was hard wor... See more

Rated 5 out of 5 stars

I have just completed my Level 3 in Business Administration. I have really enjoyed the course and found Lighthouse have supported me throughout my learning journey. I had a great Tutor Lisa and Traine... See more

Rated 5 out of 5 stars

Lighthouse has supported me throughout my apprenticeship. I achieved my Level 3 Business with the help of my tutor - Lisa. She has been amazing and the adjustments I have been given. The communication... See more


Company details

  1. Training Centre

Written by the company

Leadership Development and Management training specialists – incorporating open courses and apprenticeship programmes. •Leadership and Management Development - Fully bespoke. Designed for your exact needs and Preferences. •Apprenticeship Programmes - Funded by the Government Apprenticeship Levy. We are passionate in all we do. We love our work and think our learners should too, which is why we connect with them at a profoundly personal level to help them develop new skills and a zest for applying them in the workplace. Our philosophy at Lighthouse is simple: •To be the best at what we do •Delivering extraordinary people development interventions •Precisely tailored, motivational, fun and challenging •Most importantly, we make sure we make a real difference. Our results speak from themselves: •88% Operations Manager Level5 Apprenticeship - Distinction Pass Rate •82% Team Leader Level 3 Apprenticeship – Distinction Pass Rate We believe in building long term, trusting relationships with our clients. We care deeply for the delegates we work with and balance the need to be professional with also being human in our delivery. Lighthouse aims to inspire every single person who attends one of our training programmes to fulfil their potential to be the best they can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

Lighthouse ⭐

My tutor, Angie was really understanding of work pressures and flexible with my learning and deadlines. Easy to talk to and always available.
All of the workshops I attended were beneficial and supported me in my role. Particular thanks to David who was brilliant!

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Level 3

I have just completed my level 3 and the support and level of learning has really helped me grown in my learning experience. Thank you to Lisa my tutor and Jude our trainer for their help, knowledge and support!

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

I have just completed my Level 5

I have just completed my Level 5. I would thoroughly recommend this training provider. The support has been amazing from my course tutor Angie, always there to offer support and answer any queries I had. The online training days with the tutors were really helpful and I learnt a lot. I feel I have grown immensely as a Team leader in the last 18 months thanks to Learning with Lighthouse.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

This course has been amazing

This course has been amazing. It really pushed me out of my comfort zone and adapted my current skills I have to be a great team leader. I would highly recommend this course to anyone that is thinking of progressing themselves and having that understanding of coaching and actively listening to people. I cannot thank Allison and Lisa enough for their support throughout, they really made the course fun.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

L5 Operational / Departmental Manager

I have just completed my L5 Operational / Departmental Manager apprenticeship. My tutor Angela has been a great help, offering non stop support and guidance over the duration of the course.

I would definitely recommend this course to all supervisors and managers.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

I have just completed my level 3…

I have just completed my level 3 apprenticeship in leadership and management with lighthouse. I can honestly say my whole learning experience from start to finish was brilliant. I have gained knowledge to support me in my leadership role and this has helped to gained the confidence I need to lead my team. The online sessions were informative and interactive. Lots of opportunities to discuss and learn from other students on the apprenticeship during the online sessions. I was supported my personal tutor Sammi Gardiner to take a break from my studies when I needed to and come back to sit my EPA. They understand the commitment and time it takes to complete and there is a lot of support available if needed. I will definitely be looking into doing my level 5 with them in the future. 🤩

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Distinction

My learning experience was a really positive one with Lighthouse. From start to finish the information and support was clear and there for me. The learning materials provided aided my learning journey and the taught tutorials With David Allen were always interesting and insightful, keeping my focus and holding my attention. The support I received from Angela Jessup, Apprenticeship Tutor was never too much trouble, she guided me through every query and gave me helpful, constructive feedback at every point, which enable me to achieve.
The course has flown by and today I have received the news of my results, with an overall grade - Distinction!
All of the above and everything in between has contributed to me giving a 5 star rating to Angela, David and the team at Lighthouse.
Thank you and if you are thinking about it do it, I highly recommend.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

ODM Level 5

I've recently completed the ODM Level 5, and couldn't have wished for a better experience. Lectures were well structured, promoting open and honest conversations to help understand different perspectives throughout the cohort, delivery of the content was exceptional, and any questions raised were answered with ease, showing the wealth of experience that we were able to tap into as learners.
Angie has been brilliant, and supportive in a way that's meant I was able to get the most out of both myself, and the course.
Lighthouse have helped me achieve far more that I ever expected, and I can't thank Angie and her team enough!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great learning provider

I have just completed the Operations Departmental Manager level 5 apprenticeship with Lighthouse. I found the whole programme very structured from start to finish, the portal was very easy to use and learning was done at my own pace. The programme is aimed at achieving a distinction and the tutors (Angie & David) were very accommodating and approachable. Responses to emails were very quick, I felt very supported throughout and would recommend this training provider.

July 22, 2024
Rated 5 out of 5 stars

Operations Departmental Manager level 5 apprenticeship

Recently completed the Operations Departmental Manager level 5 apprenticeship with Lighthouse. I found the tutors to be approachable, informed and prepared to be flexible with people juggling competing demands on their time. The experience of learning with the same cohort throughout the course was extremely valuable and rewarding. The course content was well delivered by the trainers who were highly informed and encouraged a high level of participation from the trainees, which worked very well.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience, great training provider

I have recently completed the level 5 operational and departmental manager training course with Lighthouse Group, and I must say, the experience has truly been exceptional. The training provided by Lighthouse is not only well structured but also delivered in a remarkably accessible format. The engaging sessions with the tutors have not only been enlightening but have also offered practical and seamless ways to integrate the learning into my professional role.

The tutors are incredibly supportive and knowledgeable and guide you through the whole process with ease . Their accessibility and expertise and guidance have undoubtedly been instrumental in my learning journey.
I am grateful for the invaluable insights and skills that I have learned through this programme, and the benefit and impact of the changes I have been able to implement so far.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

A really good learning experience

It has been 2 decades since I have had to do any structured learning and was unsure of how I would deal with it. The flexibility that Lighthouse and an apprenticeship offer is really excellent. The workshop days are invaluable, being able to ask questions and discuss the topics, and then the e-learning and taskbooks expand on and cement the learning from the workshops.
The learning is aimed at meeting the criteria for a distinction, so you are working at the higher level without even realising it.
The tutors are readily available, knowledgeable and supportive. All things you need to successfully complete your apprenticeship.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 - Highly recommended!

Excellent company who provides great learning throughout the duration of the course. Resources available to help you develop and achieve the best results possible.

10/10 would recommend.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Level 3 Business Admin Apprenticeship

I recently completed (and passed) a level 3 Business Administration apprenticeship programme with Lighthouse, they were extremely helpful and informative and I would highly recommend them as a training provider. Nothing but good things to say about them.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend as a training provider.

I recently completed and passed my level 3 business administration apprenticeship with Lighthouse and cannot recommend them enough.
This was my first apprenticeship and the guidance and support they gave throughout was invaluable.

Initially, the amount of information was quite overwhelming and generated a lot of questions, which my tutors answered with patience and accuracy.
A couple of downsides is that the learning portal used isn't particularly intuitive but, once you get used to it, is easy to navigate. The amount of e-learning, in addition to the online workshops with your cohort, could be adjusted as my preference would be to learn more with the tutor and my cohort, but there's a lot to cover in the syllabus so I imagine some e-learning is unavoidable.
In short, I wouldn't hesitate to recommend Lighthouse as a training provider, there are some tweaks that could be made to how we learn, but having a supportive and knowledgable tutor far outweighs them.
If you're thinking about it, sign up, you won't regret it and will learn a lot about yourself and your subject.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great support and encouragement

I very recently completed the Level 5 Operations / Departmental Manager course. I learnt a lot which has already helped me in my career. The support and encouragement delivered was quite exceptional and I have to commend the tutors and Angie in particular.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

I recently completed the L5 Operations…

I recently completed the L5 Operations and Departmental Manager Apprenticeship course. Initially, I joined the course just to learn how to manage my time better, but gained so much more than that. Halfway through the course, I gained the tools and confidence from the course to apply for a promotion I was successful for! I am grateful for all the support I received from the team at Lighthouse and especially my tutor Samm Gardiner who was so patient with me!! I would recommend this course for anyone trying to become a better professional and person in their life outside of work! :)

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

I've recently passed a Level 4…

I've recently passed a Level 4 Improvement Practitioner course, which wouldn't have been possible without the support from Samm, who was on hand to run through my presentation (more than once) and offer advice on how to tackle to questions, with guidance on what prep you could undertake. Samm was also able to offer advice on what the assessor is looking for with answers.
My main Trainer Ian was also clearly an expert in the field and the sessions with Ian were very informal and allowed for any questions you had. Thank you both for helping me to add a string to my development bow.

March 5, 2024
Unprompted review

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