Lighthouse Group (Training & Development) Ltd Reviews 113

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and dedication, highlighting their helpfulness and positive attitudes. Many people found the user experience to be very positive, with the company providing excellent service and clear communication throughout their learning journeys. Reviewers frequently mentioned feeling supported and guided, with the overall consensus being that the company's commitment to their development was clear. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being supportive,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the courses enjoyable and... See more

Service

Consumers find service to be positive. Many reviewers describe the company as professional, well-organized,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my level five with lighthouse through Lloyds of London and would highly recommend the apprenticeship. Jude, Michelle and David are fantastic trainers, making the session interactive a... See more

Rated 5 out of 5 stars

Many thanks Lighthouse for your patience and dedication to each and every one of your students. I have just passed my Level 3 Team Leader/Supervisor apprenticeship with distinction. It was hard wor... See more

Rated 5 out of 5 stars

I have just completed my Level 3 in Business Administration. I have really enjoyed the course and found Lighthouse have supported me throughout my learning journey. I had a great Tutor Lisa and Traine... See more

Rated 5 out of 5 stars

Lighthouse has supported me throughout my apprenticeship. I achieved my Level 3 Business with the help of my tutor - Lisa. She has been amazing and the adjustments I have been given. The communication... See more


Company details

  1. Training Centre

Written by the company

Leadership Development and Management training specialists – incorporating open courses and apprenticeship programmes. •Leadership and Management Development - Fully bespoke. Designed for your exact needs and Preferences. •Apprenticeship Programmes - Funded by the Government Apprenticeship Levy. We are passionate in all we do. We love our work and think our learners should too, which is why we connect with them at a profoundly personal level to help them develop new skills and a zest for applying them in the workplace. Our philosophy at Lighthouse is simple: •To be the best at what we do •Delivering extraordinary people development interventions •Precisely tailored, motivational, fun and challenging •Most importantly, we make sure we make a real difference. Our results speak from themselves: •88% Operations Manager Level5 Apprenticeship - Distinction Pass Rate •82% Team Leader Level 3 Apprenticeship – Distinction Pass Rate We believe in building long term, trusting relationships with our clients. We care deeply for the delegates we work with and balance the need to be professional with also being human in our delivery. Lighthouse aims to inspire every single person who attends one of our training programmes to fulfil their potential to be the best they can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

Excellent Virtual Learning and Supportive Tutors

I recently completed my Level 5 Operational Manager apprenticeship
through Lighthouse Training and I couldn't be happier with the experience. The virtual training delivery was well-structured and engaging, making it easy to learn and retain the information even in an online setting.

However, what truly set Lighthouse apart was the ongoing support I received from my tutor. They were incredibly responsive and helpful, always available to answer my questions and provide guidance throughout the course.

Thanks to the combination of effective virtual training and outstanding support from my tutor, I was able to complete all coursework and achieve a distinction in my Level 5 Operational Manager qualification.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Super Samm!

The support given by Samm on my TL or Supervisor Level 3 course has been fantastic.
She’s just got me and understood my ways of working to make it such a beneficial journey.
Samms always had an open inbox and is happy to talk through anything needed several times over if required.
Thank you so all your patience and help - I’m so so thrilled with my distinction!

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

L5 Professional Coaching - 2023

I have recently completed the Level 5 Professional Coaching qualification with Lighthouse.

I'm delighted with the learning and development that I built during the programme. I came with no prior knowledge of coaching, but did have an appreciation of the value that it could bring to me and my leadership skills. I left with a deep understanding of the principles of coaching, and a working knowledge of how to effectively apply it to my leadership style and to my own professional development.

The content of the course was enriching and I felt supported throughout. Julie, our course tutor was always available and I'm very grateful to her for all of the support that she provided!

I was delighted to pass with distinction - so thank you Julie and Lighthouse!

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Thank You!

I have had a great experience with lighthouse. My Tutor was amazing. Always had time for me as was very kind, helpful and patient. The workshops were very good and informative. I would recommend to anyone.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Just achieved distinction on my CMI…

Just achieved distinction on my CMI Level 3 in Leadership and all thanks to Lighthouse and the support from my tutors.
Easy to follow program and great guidance, communication and support. There is always someone available for you to speak to no matter what and for me that means a lot as it provided me with the tools and confidence I needed to succeed.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic training provider

I have just completed a level 5 Operational and Departmental management qualification with the Lighthouse Group. The course is exceptionally well run and all of the training I have received was really relevant to my work, it has helped me so much in my career as I’ve been able to implement everything I’ve learnt in my role. The course tutors are fantastic (special shout at to Samm who was absolutely brilliant!) they’re very knowledgable and so supportive, they make you feel totally prepared for the end point assessment and are more than happy to work with you on the assignments if you need any support. I’d highly recommend completing a training course with this provider.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic mix method training with excellent tutor support

Tutor support, trainer lead sessions and on the job learning made this one of the best trainings I've ever had. Samm is a fantastic tutor and was instrumental in steering me until I complete and achieve a Merit pass on my L5 accreditation and my Charter Manager Certificate has arrived! I would highly recommend this trainer provider.

September 10, 2023
Unprompted review
Rated 5 out of 5 stars

commitment and support

I had been let down by my previous provider and Lighthouse were aware of this and gave the necessary support and trust I needed for me to take on a level 5 again.
Without the support and commitment from Samm Gardiner I may not of committed to a level 5 again.
PS.
I did pass.

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible company

I cannot recommend Lighthouse group enough! They are an absolutely incredible training and development team to work with. I have just passed my Level 3 course with distinction and they also helped me so i could pass my maths exam. A special thank you to Vicki who i couldn't have got through this without, and Julie for all your patience and help with maths. Please don't even consider going elsewhere, Lighthouse is the best there is!

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

I have completed the level 5 in…

I have completed the level 5 in coaching and am delighted with the learning and development I have come away with from doing this course. The content is challenging yet rewarding and Julie (tutor) was always on hand to guide and support throughout. A great course for all levels of managers or those interested in coaching others to achieve better outcomes in their employment.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

I made it!

I have just completed my CMI level 5 diploma in management and leadership. Undertaking the course has been extremely rewarding. The course has provided me with a solid foundation of core leadership competencies that will help me effectively develop as a leader and build in confidence. The Lighthouse group have been a constant support throughout my journey. I especially want to thank Angie Jessup for putting up with my many (many) questions!

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

I have completed a Level 5 Operations /…

I have completed a Level 5 Operations / Departmental Manager course
I learned a lot from it and have been able to apply it to a number of areas in my current job role. The training provider was excellent, both in terms of how the programme was run and the support received over its course. The course will help me progressing to a more senior roles.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Level 5 Apprenticeship

I have recently finished a CMI Level 5 Apprenticeship (Operational Manager). The course by Lighthouse group has been excellent and I have received very good guidance from the tutors. Highly recommended.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

The support and guidance provided by…

The support and guidance provided by the Lighthouse Group through out the Level 3 Team Leader / Supervisor Apprenticeship programme was fantastic. Online training sessions and Face to Face sessions provided by the tutor was resourceful. Learnt better ways to implement improvements on day to day activities.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

CMI - L3 Team Leader or Supervisor

I have recently completed a Level 3 course in the Team Leader / Supervisor apprenticeship.

Throughout the course i have learnt so much, i have noticed a difference in myself and my team as the course has gone on.

The online classroom sessions were always easy to follow, clear and interactive. My trainer Niki was always approachable and helpful, and my Tutor Samm has always been available to me whenever i have needed assistance and advice throughout.

I am so grateful for their help and guidance, this training has definitely helped me become a better manager.

I would strongly recommend Lighthouse to anyone considering further education and growth.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Management Training

Management Training - I really enjoyed completing my training with Lighthouse Group. The training and support provided was very good and I would highly recommend learning with Lighthouse! I will be using them for additional training courses.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

CMI Level 5 Operations Manager / Departmental Manager

Recently completed the Level 5 Operations / Departmental Manager qualification with Lighthouse.
the course was very informative and conducted by expert tutors with guidance and support given throughout (Thank you Samm!).
If you're serious about becoming a better manager then I highly recommend this course and training provider.

July 25, 2023
Unprompted review

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