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Company details
Written by the company
Our flexible policies are built with your needs in mind, especially if you’re travelling with medical conditions, be it a something mild, or a complex life limiting condition. While we can’t guarantee cover, we do consider cover for all medical conditions and do our best to help you find the right policy—whether you’re booking a cruise, a once-in-a-lifetime getaway or a quick city break.
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, West Malling, United Kingdom
- 0333 005 1103
- lighthouseenquiries@tifgroup.co.uk
- lighthousetravelinsurance.co.uk
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It was so easy with your insurance I…
It was so easy with your insurance I were very difficult
Medical condition? -no rip off here!!
Simple, efficient & professional process/application & at great price - no rip off here when you have a medical condition
Phoned everywhere
Phoned everywhere. Getting quoted crazy prices. Called lighthouse and couldn’t believe the price difference. Advisor was so nice and easy going. Helped explain all options ,knew exactly what was needed
Helpful staff when making a call and a…
Helpful staff when making a call and a very appropriate travel insurance company for folk like me.
Good affordable prices as well.
A good experience
A good, straightforward experience taking out a single trip policy online. Pre existing conditions were not a barrier. Rang the customer service later to make a slight amendment without any problem.
Everything sorted out in one phone call
Ask me after a claim
Arranging the travel insurance was relatively straightforward but the measure of how good the company is lies in how they treat claims. I hope not to claim, but that’s the reason to buy insurance after all.
Looking for travel holiday insurance…
Looking for travel holiday insurance when you have medical issues can be a nightmare had an insurance quote that came in at a ridiculous price just by chance I came across lighthouse insurance and thought I would try them to be honest I thought probably get another ridiculous quote however I got a very good quote the process online was very easy I'm very happy withe the q8and the ease of getting it
Very easy to talk to
Very easy to talk to, and I had a policy issued within 30 minutes. Recently diagnosed with a condition that 2 previous insurers were not prepared to cover me. All information emailed to me.
Excellent
Tried them after getting some ridiculous quotes from other medical travel companies husband has cancer along with other medical issues tried lighthouse very straightforward to use online quote great price
Proper health cover provider
The application process was straightforward given the complicated nature of our situation. All the correct, sensible questions were asked - unlike many conventional insurance providers and so called health insurance providers like All Clear.
Travel insurance
Recommend this company very highly, got a great quote with a great price, didn't feel I was being penalised for having gone through cancer like I was with other companies.
Try them out and see.
Website was easy to navigate and…
Website was easy to navigate and cheapest price i could find
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