Lighthousetravelinsurance Reviews 

17
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Insurance Company

Written by the company

Our flexible policies are built with your needs in mind, especially if you’re travelling with medical conditions, be it a something mild, or a complex life limiting condition. While we can’t guarantee cover, we do consider cover for all medical conditions and do our best to help you find the right policy—whether you’re booking a cruise, a once-in-a-lifetime getaway or a quick city break.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(17)

17 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phoned everywhere

Phoned everywhere. Getting quoted crazy prices. Called lighthouse and couldn’t believe the price difference. Advisor was so nice and easy going. Helped explain all options ,knew exactly what was needed

August 12, 2026
Rated 5 out of 5 stars

A good experience

A good, straightforward experience taking out a single trip policy online. Pre existing conditions were not a barrier. Rang the customer service later to make a slight amendment without any problem.

August 4, 2026
Rated 4 out of 5 stars

Ask me after a claim

Arranging the travel insurance was relatively straightforward but the measure of how good the company is lies in how they treat claims. I hope not to claim, but that’s the reason to buy insurance after all.

August 4, 2026
Rated 5 out of 5 stars

Looking for travel holiday insurance…

Looking for travel holiday insurance when you have medical issues can be a nightmare had an insurance quote that came in at a ridiculous price just by chance I came across lighthouse insurance and thought I would try them to be honest I thought probably get another ridiculous quote however I got a very good quote the process online was very easy I'm very happy withe the q8and the ease of getting it

August 5, 2026
Rated 5 out of 5 stars

Very easy to talk to

Very easy to talk to, and I had a policy issued within 30 minutes. Recently diagnosed with a condition that 2 previous insurers were not prepared to cover me. All information emailed to me.

August 4, 2026
Rated 5 out of 5 stars

Excellent

Tried them after getting some ridiculous quotes from other medical travel companies husband has cancer along with other medical issues tried lighthouse very straightforward to use online quote great price

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Proper health cover provider

The application process was straightforward given the complicated nature of our situation. All the correct, sensible questions were asked - unlike many conventional insurance providers and so called health insurance providers like All Clear.

August 4, 2026
Rated 5 out of 5 stars

Travel insurance

Recommend this company very highly, got a great quote with a great price, didn't feel I was being penalised for having gone through cancer like I was with other companies.
Try them out and see.

August 4, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look