LightOnline AustraliaReviews 

I purchased lights from this company they advertise GE lighting I purchase sum I told the ladie spacificly what I was after they sent me cheap DE BRAND MADE IN CHINA I asked 4 times gave the sku codes of product to be told they had 40 lights in stock the brand I wanted they wrote me a invoice the the product I wanted they sent me rubish but charged me top dollar premium price for a 45 dollar product I payed over 150 each i called them they were rude and told me I wasn't getting a refund the stored my credit card details because they told me they was running my card straight away 3 hours later no invoice then I call to see where my invoice was she read my numbers out over the phone 3 hours later I gave her 3 hours earlyer so they stored my private details wrote them down witch is against the law to save custermers credit card details I called again 3 more times got hung up on twice then called bak to be told im not getting a refund till I pay to send the crappy cheap inferia product bak when they took my money before sending anything to me I asked for the product i purchased and got told im not getting a refund or new product until I send them bak it was a urgent purchase so I had lights in my factory for my workers at night I can buy the lights local in my home town if they refunded me I could of got my factory functionl instead of sending 7 workers home with no work that night no pay ether they cost my buissness money and production making goods for the night I call bak again ask for the manager I was told he call me in 25 minutes no call all arvo or night from anyone they sell u products not as described and then when u raise issues they blatenly be rude extort u for for refunding or replaceing there product that isn't the product u order I reckon most people woulda not noticed but I been dealing with THE MANAFACTURER OF PRODUCT I ORDERED I DID NOT RECIVE..I BEEN DEALING WITH THIS BRAND FOR A LONG TIME GE LIGHTING AND I KNOW THE DIFFRENCE BY A BOX AND LOGO EMBLEM THEY TRIED TELLING ME IT WAS THE PRODUCT I ORDERED BUT ON MY INVOICE IT CLEARLY SHOWS WHAT I ORDERED AND PAYED FOR IF U WANT DRAMAS I SURGUEST DONT BY ANYTHING FROM THIS COMPANY where ment to liv in Australia there lost my buissness in the future and anyone I tell my storey too I know alot of people with factory's that work 24/7and need plenty of lighting plus my own ones please becareful of this company there ruthless and rude.....

Delivery delayed further than pre order stated, however they did call to advise which was unexpected

All I wanted was one dimmable light globe. I received a dispatch notice after I purchased the globe and 7 days later still no sign of the goods. There was also no response to my first email on the whereabouts of my order, until I chased up the courier company with a goods not received query.
I then received a response to my email saying that the goods were no longer in stock and had been delayed until 22nd June and would I be prepared to wait. As the wait was only two weeks I said yes. The 22nd of June has come and gone, and three weeks later I still haven't received the goods. I sent an email asking for an update on 2nd July, and as yet still haven't received a response. I know COVID-19 has played havoc with shipments, and I can accept delays with orders, but not the lack of communication regarding my order.

great experience, excellent result

Prompt delivery at a competitive price. No hassle purchase.

Didn’t buy anything from you. Never have. Received survey. Rang to find out how you got my email address. You were like ‘whatever’. Now I get another email.
Not buying anything from you in future, either.

great response, fast clean delivery

Thank you for supplying the required product. It is appreciated.

Very helpful when i purchased something that didn't fit. Responded immediately and was very helpful. The dress i bought recently is awesome, very happy.

Goods exactly as described, good quality, prompt delivery.

They work really well, once I worked out how to turn the solar one's on, thanks

I needed a replacement bulb for my fairly new microwave. As this was not a "user-replaceable" part, I didn't think that I had much chance of finding one outside of China, but LightOnline Australia did stock them, and I am thankful that they did.

The replacement bulb is still working, but I did buy two, just to be sure.

I ordered a beautiful vintage pendant light from Beautiful Halo. What arrived in a squashed cardboard box was not what I ordered but an ugly substitute.
Since then, I've been emailing the company for instructions to return the item for a refund.
I've been told repeatedly that the correct item was sent and I have been offered a 5% refund. The order number may be the same but the lamps are not!
I will never use the lamp sent and am negotiating with Paypal for a full refund of $151.19

Very good service. Polite and knowledgeable.
Correct product supplied.
Very pleasant experience.

great range, well priced