Arrived before estimated delivery time, lovely card with personalisation correct but did experience some issues with Etsy not replying to my message querying about the card! why do they say contact us... See more
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Bought two cards for my granddaughters second birthday and they are adorable! They came surprisingly fast and in great condition with good packaging. Very happy and will definitely shop here again
A good selection of cards to chose from and very easy to personalise on both the front and inside the card. Packaging was excellent and loved the lilac tissue wrapping and stickers - a really great se... See more
Company replied
I ordered 2 birthday cards for my grandchildren as I have ordered from Lilac Kitten previously. The cards are beautiful and good quality. I wouldn’t hesitate to order from them again and can highly re... See more
Company details
Written by the company
Small handmade business providing cute and quirky personalised greetings cards for all occasions. We also sell invitations, prints and stickers! Proud to be plastic free.
Contact info
United Kingdom
- sales@lilackittendesigns.com
- lilackittendesigns.com
4.9
Excellent
203 reviews
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Lovely card
Lovely card, just what I was looking for. Good quality and wrapped nicely.
January 24, 2024
Beautiful card and packaging
Beautiful card and packaging.
Very quick delivery.
Will definitely use again.
January 9, 2024
Card not received
Card not received. Ordered 3 cards on the same day before New Year and the other two arrived before New Year. You did not send yours until after New Year and to date it has not arrived hence one star
December 28, 2023
Reply from Lilac Kitten Designs
Hi Mark,
Thank you for your feedback! I'm so sorry to hear about this - I've had a look into it for you.
Our shop was closed for Christmas between 20th December until 2nd January - we displayed this on the top banner of our website during this time to let our customers know when their orders would be dispatched. Your order was placed on 28th December and dispatched on 2nd January via the selected postage method, First Class (1 - 7 working days). Myself and my partner came back to work early on the 1st Jan to get all orders out ASAP - your card was still dispatched within our advertised dispatch times of 1 - 2 working days, it was posted on the 2nd working day after your order was placed. At the time of your review it's been two working days since your order was posted so fingers crossed it'll turn up soon! Please keep me updated - if it doesn't arrive within the 7 working days since it was posted please do send us an email so we can look into it for you :) I hope you had a great Christmas and New Year - thanks so much for supporting our small business!
Best Wishes,
Kate
Lovely card for my little boy's…
Lovely card for my little boy's birthday. Great communication and quick delivery
December 14, 2023
Great speedy service
Great speedy service, cards looked great and were really well received. I also loved that a sticker was included to add to the envelope.
December 10, 2023
Quality product and Service
Lilac Kitten Designs are fast, efficient and their products are very good quality. It is the personal
touches that set them apart from the big competition.
Their collection of designs has grown since I last ordered and it is great to be able to personalise each one individually.
I know that if I mess up a spelling on my order they will get in touch to double check before going ahead.
Thankyou LK for a brilliant service
November 12, 2023
Super Card done to my specifications
Super Card done to my specifications. Thank you
November 22, 2023
I sent you an email thanking you for…
I sent you an email thanking you for the lovely card which arrived very promptly and ws delighted with it
November 9, 2023
What a beautiful service
What a beautiful service, my cards were quality, great customer service and arrived on time in pristine condition, finished with a lovely touch of little stickers for the envelopes
November 4, 2023
Fast service and great quality
November 2, 2023
Looks good and quick delivery
October 30, 2023
Excellent product and service thank you
September 30, 2023
Lovely card exactly as I wanted
Lovely card exactly as I wanted. Quick service and delivered well packaged.
September 16, 2023
good efficient delivery service
good efficient delivery service, satisfied with item.
September 25, 2023
Lovely cards nicely made would buy…
Lovely cards nicely made would buy something off you again and recommend to my family and friends
September 18, 2023
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