From start to finish, my experience with Lily Charmed has been first class! The website is easy to navigate, the delivery super quick, the packaging perfect and as for the charms... Gorgeous! I have m... See more
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Review summary
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What people talk about most
Based on these reviews
I chose to buy a turtle charm from you because you had a selection of animal charms and this is for an animal loving granddaughter. I’m sure it will be quickly added to her charm bracelet when she rec... See more
I have bought two charms for my Granddaughter for Birthday gifts and just ordered another for Christmas , arrived promptly and well packaged . A lovely selection of charms and Jewellery and really wel... See more
You can tell the jewelry is high quality. I had previously made the mistake of buying a really cheap version of the same piece I saw on lilycharmed and it broke off after the first week and I ended up... See more
Company details
Written by the company
BRAND STATEMENT Lily Charmed is an independent family owned online charm jewellery boutique, with a mission to empower individuals through self-expression with our extensive range of unique sterling silver charm designs that create connections for a lifetime. We believe in building a community who value quality, authenticity, and sustainability, which is why we partner with sustainable and ethical suppliers to offer versatile and collectable demi-fine jewellery pieces that are made to last. Our commitment to originality and quality ensures that each piece we offer is a lifetime investment in authentic self-expression. We've built a reputation for creating unique and meaningful silver charm jewellery all crafted from recycled sterling silver with excellent customer service. All our charms attach with a simple universal attachment that fits all other leading jewellery brands. Our charm jewellery is great for gifting as individual charms, pendants, earrings and charm bracelets. We are a small team and customer service is hugely important to us. We don't get things right 100% of the time but we will always find a solution for any issue our customers have. Lily Charmed is not just a brand—our jewellery is lovingly designed and created to celebrate life's journey, the people, the places and things that define us, memories both big and small. So tell your story with Lily Charmed jewellery.
Contact info
Unit 28A Slough Business Park, SL1 3FQ, Slough, United Kingdom
- 01753 424160
- hello@lilycharmed.com
- lilycharmed.com
4.5
Excellent
46 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Birthday gift
Hadn't heard of this company until I saw a mothers day offer from them.
I ordered a beautiful silver necklace as a gift for my daughters 40th birthday(purchases for all occasions, not solely M.D)
The necklace arrived in a lovely ribbon tied box,interior inscribed as requested,and before the estimated delivery date.
I highly recommend this company,and will certainly use it again.Thankyou Lily Charmed
March 21, 2021
Unprompted review
I've purchased 3 reindeer necklaces and…
I've purchased 3 reindeer necklaces and I had an issue with the shipment.-Royal mail lost my order, customer service was so helpful and quick. They've sent me again.
Christmas time must be the busiest time for sellers. I wouldn't expect that they will send me again before Christmas, but they've done it.
Quality of the necklaces was amazing really love it. Highly recommended.
December 19, 2020
Unprompted review
Lovely jewellery
Lovely jewellery, beautifully presented and very good customer service. Will use again.
May 14, 2020
Unprompted review
£60 necklace broke after 1 month
October 29, 2019
Unprompted review
Reply from Lily Charmed
Hi, We're so sorry to hear of this anomaly. Please send us your order number and we'll replace this necklace immediately. Many thanks, The Lily Charmed Team
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