Lindo Guitars Reviews 464

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality of their products and the exceptional customer service. Customers frequently highlight the beautiful design, sound quality, and playability of the instruments, often noting how well they are set up upon arrival. The staff are consistently described as helpful, professional, and responsive, making the purchasing process enjoyable and resolving any issues quickly. Many people appreciate the fast and safe delivery, with some even receiving extra accessories as a bonus. However, some customers experienced minor cosmetic issues or concerns with specific components like machine heads, though these were often resolved by the supportive customer service. A few people also noted that while the instruments are generally well-built, some arrived without a perfect setup or intonation, requiring further adjustments.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the beautiful appearance, high quality, and... See more

Quality

Customers had positive experiences with quality, frequently praising the beautiful appearance, finish, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting fast, fantastic, and amazing care and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and reliable shipping, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This year Lindo guitars have been running monthly competitions on social media with a chance to win a guitar for liking, commenting & sharing posts. I was extremely lucky & won a Sahara V2 on 1st O... See more

Company replied

Rated 5 out of 5 stars

6 months ago I bought a Lindo Swallow dreadnought acoustic electric guitar. I'm an enthusiastic 71 year old learner - 3 years since I first picked up any instrument, and that was my second acousti... See more

Company replied

Rated 5 out of 5 stars

Brilliant, Flynn has directly helped to resolve an issues very quickly. The incorrect bass strings were sent to me and he arranged for a new set to be posted out. Absolutely smoothly - fast and fantas... See more

Company replied

Rated 5 out of 5 stars

After seeing guitarist Becca Obeng play Lindo's strikingly beautiful Koya guitar online, I knew I had to purchase one for myself. I ordered it and it arrived quickly. The setup - professionally done b... See more

Company replied


Company details

  1. Guitar Store
  2. Musical Instrument Store

Written by the company

At Lindo Guitars, we design and produce our own exclusive range of acoustic, electro-acoustic, electric, bass, and classical guitars — combining innovation, style, and playability. Founded in Bristol, UK, our mission is to create high-quality instruments that inspire musicians of all levels, from beginners to professionals. All design work and final guitar setup is completed in Bristol, UK, ensuring the highest quality control before shipping. Every guitar is dispatched directly from Lindo Guitars in Bristol, so our customers receive their instrument in perfect playing condition. We are proud to offer free UK mainland delivery, competitive international shipping rates, and exceptional customer service that consistently earns us five-star reviews. Our team is passionate about guitars and dedicated to providing expert advice, after-sales support, and a smooth, enjoyable buying experience. From unique designs to meticulous craftsmanship, every Lindo Guitar is made to deliver outstanding tone, comfort, and visual appeal. Whether you’re performing on stage, recording in the studio, or playing at home, our instruments are built to inspire your music journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

464 reviews

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Rated 5 out of 5 stars

Quality control must be very high if this is b grade

Bought a b grade black fire electro accoustic guitar from Lindo. The only thing I have noticed is a 1cm blemish in coating on the main body. This guitar sounds and plays great to my beginner ears and ability .
Thank you to all at Lindo a real bargain.

October 4, 2023
Unprompted review
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Reply from Lindo Guitars

Glad you are happy Hugh - thanks for the great review!

Rated 5 out of 5 stars

It’s rare to find this level of…

It’s rare to find this level of professionalism and service in this day and age. It complements their wonderful guitars. Can’t recommend enough. Thank you.

October 4, 2023
Unprompted review
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Reply from Lindo Guitars

So kind Stuart - thank you very much the support!

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, bought a second hand lindo bass and the nut had snapped off of it after changing strings. The customer support helped and kindly offered a replacement but for the bass despite it being an older model

October 4, 2023
Unprompted review
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Reply from Lindo Guitars

Thanks very much for your kind review Ethan! Our pleasure :)

Rated 5 out of 5 stars

The exceptional quality instruments I…

The exceptional quality instruments I ordered from this store were promptly delivered to my doorstep, enabling me to embark on my musical journey with ease and excitement.

July 31, 2023
Unprompted review
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Reply from Lindo Guitars

Thank you so much for the great review! Wishing you all the best on your Lindo guitar journey! :)

Rated 5 out of 5 stars

Purchased a Lindo Infinity ORG-SL Slim…

Purchased a Lindo Infinity ORG-SL Slim Electro Acoustic guitar which had a minor fault.

Simon at Lindo could not have been more helpful providing great customer service and speedy fix. Absolutely fantastic - and a great guitar too. Highly recommended

August 7, 2023
Unprompted review
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Reply from Lindo Guitars

Thanks so much for the support and great review sir! We very much appreciate it and glad we could resolve this for you. :)

Rated 5 out of 5 stars

Superb, beautiful and value for money

A beautiful and well constructed guitar, much lighter than any other short scale bass I have tried. Nice to have 24 frets/two octaves. Intonation superb across the whole fretboard. After a few tweaks of the truss rod and bridge adjustment the action made the playing easy and enjoyable. Also, the very smooth unlaquered maple neck improves playability.
This is one of the best short scale basses I have tried in this price range (and I've tried many).
Highly recommended. Well done Lindo!

July 24, 2023
Unprompted review
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Reply from Lindo Guitars

Thank you so much for then kind review - really happy to hear that and we wish you all the best with your Lindo guitar journey! :)

Rated 5 out of 5 stars

My new Lindo acoustic arrived today

My new Lindo acoustic arrived today. Very fast delivery. Well packaged. Gig bag included and battery. Great finish although probably prone to fingerprints. The built in tuner is nice. The EQ is adequate, and the two output sockets are generous and work well.
The action came low, as I had requested, with medium to light gauge strings. As for the sound, well it is up to a person's own ears to decide. I have had a Lowden and this Lindo sounds just as good to me.

A caveat here, is that I am not a great acoustic guitar player and my playing is probably at fault.

However, having said that, the sound is good and strong considering the body size and recording it direct to the DAW, it still sounded good - at first is was a bit thin, but one can play with the built in EQ or the built in DAW effects. I also tried a ToonTracks EZMix Keef Guitar on it and it sounded powerful. But how others hear sounds will, of course, be different.

I would recommend it highly, for the price, the construction and the sound; both acoustic and electric.

July 11, 2023
Unprompted review
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Reply from Lindo Guitars

Hello Donleavey,

Thank you so much for taking the time to leave such a comprehensive review. We're thrilled to hear that your new Lindo acoustic guitar has arrived swiftly and in perfect condition.

We take pride in ensuring that our guitars are set up to the highest standard, so it's fantastic to know that you are enjoying the low action and the gauge of the strings. We're also glad that you're finding the built-in tuner, EQ, and dual outputs to be useful features.

We understand that sound can be a subjective matter, and we appreciate your comments on the sound quality of your Lindo guitar, both acoustically and when recorded direct to your DAW. We're delighted that you find it compares favorably with higher-end guitars like Lowden!

Your recommendation means a lot to us as a small business, and we couldn't be more grateful. Enjoy making beautiful music with your new Lindo guitar!

Best Regards,

Flynn
Lindo Customer Service Team

Rated 5 out of 5 stars

I highly recommend this musical…

I highly recommend this musical instruments store to any musician. They have an impressive collection of both traditional and unique instruments, catering to different musical styles and genres.

June 16, 2023
Unprompted review
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Reply from Lindo Guitars



Thank you so much for your positive feedback and for recommending our store. We are delighted to hear that you enjoyed our diverse range of traditional and unique instruments, as we strive to cater to all musical styles and genres.

Your satisfaction is our top priority and we're thrilled that it reflects in your shopping experience.

Should you require further assistance or have any questions in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

This is a glowing review.

I bought a used Black Fire SE acoustic guitar on ebay and after many uncomfortable experiences with acoustic guitars due to their poor shape, quality or playability, I can happily say that this one is the one for me. It has a beautiful black walnut body that does not have the usual cheap, glossy plastic-looking finish other guitars do, it has a lovely open pore wood that looks and feels professional, high quality and amazing. There are many more bells and whistles of great use and quality too, such as the locking tuners. And of course the most captivating part - the fire inlays. Spectacular. Love this guitar, love this company.

June 19, 2023
Unprompted review
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Reply from Lindo Guitars

Thank you for leaving such a wonderful review. We're thrilled to hear that you're enjoying your Black Fire SE acoustic guitar and found its quality and playability up to your standards. We take great pride in our instruments and it's rewarding to know that it's appreciated by musicians like you. Your positive feedback means a lot to us as a small business.

The fire inlays are indeed a captivating feature, and we're glad that you love them!

If you ever have any questions, need any assistance or if there's anything else we can do for you, please don't hesitate to get in touch.

Rated 5 out of 5 stars

I purchased the Galaxy slim left handed…

I purchased the Galaxy slim left handed and have been very pleased with it. A great beginner / intermediate guitar that is set up so it just needs tuning to play (tuner built in).
Great customer support and response and would highly recommend Lindo guitars.

June 21, 2023
Unprompted review
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Reply from Lindo Guitars

Thank you for your positive review of the Galaxy Slim Left-Handed guitar. We're delighted to hear that you are pleased with your purchase and find it to be a great beginner/intermediate guitar. Our aim is to provide guitars that are set up and ready to play, with the convenience of a built-in tuner.

We appreciate your kind words regarding our customer support and response. It means a lot to us. If you have any further questions or require any assistance, please don't hesitate to reach out to us. We're here to help.

Rated 5 out of 5 stars

Bass replaced under warranty

Bought a 5 string bass from Amazon last October. Had to send bass back due to issues with wrap due to incorrect storage. Bass replaced under warranty within a day of return to manufacturer with no issue. Excellent service and quality product, would heartily recommend

June 9, 2023
Unprompted review
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Reply from Lindo Guitars

Thank you for your positive feedback! We're sorry for the initial issue with the wrap, but we're glad we could replace the bass quickly and without any problems. We appreciate your recommendation and support. Let us know if you need any further assistance.

Rated 5 out of 5 stars

Immediate overnight replacent part!

Hello, my name is Garry and have purchased semi accoustic guitar.
I ordered on line purchasing a beautiful black finished guitar after ringing the shop for advice. The order was delivered well on time, it was fantastically packed, no damage at all, I was very pleased. There was a red pick guard in the box loose which I fitted immediately but it kept peeling away due to an obscure kink in the plastic. I phoned Lindo Guitars and spoke to a very charming chap who immediately wanted to help, he looked around his studio and said he could see a pick guard and would send it to me first class overnight, it came first thing and was perfect. I am most pleased with Lindo’s very helpful attitude and service. Thank you very much for the guard and it looks very pretty and plays well!
Kind Regards
Garry Jones

May 12, 2023
Unprompted review
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Reply from Lindo Guitars

Dear Garry,

Thank you for your wonderful feedback. We're thrilled that your guitar and the service you received from our team met your expectations.

We appreciate you taking the time to share your positive experience and are delighted the replacement pick guard worked out well.

Feel free to reach out if you have any further needs or queries. Enjoy your beautiful black guitar!

Rated 5 out of 5 stars

Purchased a soprano ukulele

Purchased a soprano ukulele
Fast delivery and a great quality product.
Fast customer support to questions
Ukulele sounds fantastic
I’m very happy with Lindo guitars

April 4, 2023
Unprompted review
Lindo Guitars logo

Reply from Lindo Guitars

We are delighted to hear about your positive experience with our soprano ukulele and our customer service! Thank you for taking the time to share your kind words.

Your satisfaction is our top priority, and we are thrilled that our fast delivery, high-quality product, and prompt customer support met your expectations. It is great to know that your ukulele sounds fantastic and that you are happy with Lindo guitars.

If you have any further questions, concerns, or feedback, please don't hesitate to reach out to us. We are always here to help and listen to our valued customers.

Once again, thank you for your review, and we look forward to serving you again in the future.

Best Regards,

Rated 5 out of 5 stars

Lindo Galaxy Electro Accoustic Guitar

I love this guitar. I researched a lot of guitars, searching for a slightly smaller one than my Squiers Dreadnaught by Fender. I found this one on Amazon and had a few questions, so I emailed the manufacturer (on a Bank Holiday) and was pleasantly surprised to get an answer within minutes. I ordered it ( direct from Lindo) the same day and it arrived well packaged on Thursday of the same week and as part of the deal it included a padded Gig bag. Furthermore it was well set up and after a slight adjustment to tuning played beautifully with a rich tone and lovely volume for a parlour sized guitar. The guy at Lindo also included a guitar lead and some plectrums as a goodwill gesture for emailing them. I played it again through my amplifier and was again impressed with the sound and graphic equaliser. This is a lovely guitar for a good price and will be my go to guitar for everyday use albeit it is good enough to play at gigs. I love it!

April 13, 2023
Unprompted review
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Reply from Lindo Guitars

Thank you for your amazing review and for choosing Lindo. We're thrilled to hear that you love your new guitar and that it exceeded your expectations. If you need any further assistance, please don't hesitate to reach out to us.

Rated 5 out of 5 stars

Lindo ORG-SL… Brilliant guitar

From enquiring about the Lindo ORG-SL Slim Blue Electro Acoustic Guitar to now having been playing it for around 3 months .I just had to send another review.
I absolutely love this guitar. It looks and sounds great . I've had many people asking me about it and giving compliments.
In view of the fact I have real problems with arthritis I needed a slimline guitar, I had the action lowered and added lighter strings which means it is so much easier and less painful for me to play.
Thank you Lindo

April 6, 2023
Unprompted review
Lindo Guitars logo

Reply from Lindo Guitars

Thank you so much for taking the time to share your experience with the Lindo ORG-SL Slim Blue Electro Acoustic Guitar. We are absolutely thrilled to hear that you are loving your guitar and that it has met your needs, especially with your arthritis in mind.

We appreciate your kind words about the look and sound of the guitar, and it's wonderful to know that it has caught the attention of others as well. Our goal is to provide high-quality instruments that cater to the unique requirements of our customers, and we're glad that we could make a positive impact on your playing experience.

Thank you for choosing Lindo Guitars and for sharing your modifications, such as lowering the action and adding lighter strings. This information could be helpful for other customers with similar needs. We hope that your passion for playing continues to grow, and that your Lindo ORG-SL Slim Blue Electro Acoustic Guitar brings you many more moments of joy.

If you have any questions or need further assistance, please do not hesitate to reach out to our customer support team.

Warm regards,

Rated 5 out of 5 stars

What a superb guitar company

What a superb guitar company! Great experience in buying a new guitar - couldn't rate them high enough.Customer service was first class, especially when you are a novice guitar player. As for the quality of the guitar it's gorgeous - bright blue gloss and the sound is really amazing. I can see that I will be buying another guitar from them before long!

February 7, 2023
Unprompted review
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Reply from Lindo Guitars

Thank you very much for the support Helen. It's very much appreciated and we wish you all the best with your Lindo guitar journey! :)

Rated 5 out of 5 stars

Great basses

I bought the 5 string pdb dove bass. It’s got amazing sound and looks incredible

February 12, 2023
Unprompted review
Lindo Guitars logo

Reply from Lindo Guitars

Thank you very much for the support!

Rated 5 out of 5 stars

Great Company All Round

Nice people to talk to over the phone, the guitar arrived in immaculate condition and was clearly looked after despite being an ex-demo, so I expected it to show at least some wear - and I have to say it was as good as new, plays and sounds great - very happy - paid twice as much before (well known brands) and have been underwhelmed. Pleased with the purchase - no buyer's remorse whatsoever, impressed with the company and highly recommend getting one of their electric guitars!

January 31, 2023
Unprompted review
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Reply from Lindo Guitars

Thanks very much for the review and support Adam - it's very much appreciated. Enjoy the new axe! All the best form us at Lindo Guitars :)

Rated 1 out of 5 stars

RIP OFF MERCHANTS

First and last time I EVER use this company. Bought the Lindo Purple Dove 4 string Bass guitar just under 3 months ago, the neck is now like a banana, there is a clear buzzing rattling sound coming from the headstock when you pluck the strings and yet THIS COMPANY claim I have caused this due to wall hanging it for 8 weeks. Bass player of over 30yrs and NO WAY this would happen within 8 weeks if product was right on purchase. UPDATE in response to LINDO Guitars LIES. Lindo guitars Accused me of causing the damage myself because I had the guitar on the wall on a GUITAR HOOK and I did NOT play it at least once a week, this was Lindo guitars outlandish claim for the fretboard coming away from the neck after only 8 weeks, Lindo then tried to back out of the warranty and claimed they would look at guitar as a goodwill ( I still have messages as proof ). Flynn the manager from Lindo then started messaging me on amazons messaging service asking me to remove this trustpilot one star review otherwise they would not honour the warranty. I then threatened with legal action and got my refund. So now we have Flynn the manager attempting to change the review system by messaging me on amazon again asking me to change my reviews now I have my refund. NOT A CHANCE, I have the FULL Amazon chat between us and your lies in your reviews response has now been noted and I am now considering suing Lindo Guitars for LIBEL as your review response is utter LIES and I have PROOF. LINDO GUITARS YOU ARE IN BIG TROUBLE NOW

January 9, 2023
Unprompted review
Lindo Guitars logo

Reply from Lindo Guitars

Customer reported a non-descript issue with the bass having bought it and not played or maintained it. Fair enough. We replied with some overall info about how basses can acquire faults over a 3-month period (friendly and politely) and with the offer of getting back under warranty. Customer responded with abuse and threats. Bizarre and childish behaviour when we're are trying to discuss a resolution. You can see from customer's other reviews, he only leaves 1-star (how can someone be that unlucky?).

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