Lovely chocolate but normal price is too expensive, Ordered online to get special offer ,great price but terrible website. Packaging and delivery were excellent.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love. Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.
London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well packaged absolutely delicious products from my favourite chocolate makers
I bought a selection of items for gifts but mainly for me
The Sakura chocolates are wonderful… I got 3 boxes!

Reply from Lindt Chocolate UK
I have raised a request from my side. I didn’t receive my chocolates because im not there during the delivery day. But still I didn’t get any refund

Reply from Lindt Chocolate UK
Brilliant idea! Bought a tin of hand picked favourites for my daughter’s birthday.

Reply from Lindt Chocolate UK
Very nice products delivered within expected timescales.

Reply from Lindt Chocolate UK
Great choice and plenty of favourites.
The chocolates arrived on time and were well packed to avoid damage.

Reply from Lindt Chocolate UK
EXCELLENT Chocolates love the new orange flavour a lot !! keep up the good work!!

Reply from Lindt Chocolate UK
Lindt is my absolute favourite chocolate. I ordered online and delivery was quick and the presentation was beautiful. The chocolate was divine, as always.

Reply from Lindt Chocolate UK
Great chocolates, easy to order and properly packed to arrive in tip top condition

Reply from Lindt Chocolate UK
Chocolates were a success for the friend I bought them for but the website kept emptying my basket, and then despite multiple tries just crashed every time I tried to add the gift message. I gave up in the end (and am assuming my friend got the invoice for their gift) then emailed them and called customer services. I was on hold for so long I gave up, though did find a way to leave a message on calling back for the third time. No one ever got back to me by phone or email. Chocolate fine. Customer experience frustrating and poor.

Reply from Lindt Chocolate UK
It is easy to order on line, service is very good, arrived on time and the chocolate is delicious. One of the best bits is they are lots of flavours to choose from.xx

Reply from Lindt Chocolate UK
What isn't there to love about lindt chocolate..got a great 70%of Eastern goodies and members discount on the milk chocolate bars 😋

Reply from Lindt Chocolate UK
I love Lindt chocolate, and buying online means that I can always see the full range. It is available and take advantage of any current offers.

Reply from Lindt Chocolate UK

Reply from Lindt Chocolate UK
i love your dark chocolate but none is available in cockermouth, cumbria!!
so very pleased to get the parcel in the post.

Reply from Lindt Chocolate UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.