Lings - Honda Bikes - Ipswich Reviews 

189
TrustScore 4.5 out of 5

4.7

Lings Honda, Foxhall Road, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lucius went above and beyond throughout the whole process, helped me with everything and even sending a personalised video of my bike. i cannot thank him enough.

Company replied

Rated 5 out of 5 stars

The staff are always very helpful and pleasant. I'm very happy with how smooth things go. Very relaxed environment. Keep it up thankyou.

Company replied

Rated 5 out of 5 stars

I was very happy with the sales team at Lings of Ipswich, especially Leon who knew an awful lot about motorcycle. The buying process for my bike was very easy and didn’t take very long. Still got to g... See more

Company replied

Rated 5 out of 5 stars

After doing my research on potential first big bikes, Triumph seemed to have what I was looking for. I called in to Lings Ipswich, whilst killing time waiting for someone, for a quick browse. CHARLI... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Lings Honda, Foxhall Road, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

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4.7

Excellent

TrustScore 4.5 out of 5

189 reviews

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4.7

All reviews

(189)

478 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service! Thank you for helping me to choose the best bike for what I need. Overall a top class experience.

May 4, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your wonderful feedback! - Lings Motor Group

Rated 5 out of 5 stars

Fantastic company

Lings motor group are amazing they make you feel very welcome they put everything in easy terms so you can understand what's going on, they always keep in touch with customers and make sure the customers always gets the best service possible staff are always friendly and offer you the best deals.

May 4, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your wonderful feedback! - Lings Motor Group

Rated 5 out of 5 stars

A great experience

A very difficult time to purchase something as important as a bike.
It was made as easy as possible with a good relationship with the sales department. All items were dealt with as promised and bike delivered as arranged. I would recommend that no one buys without a test ride as a few anxious days waiting for delivery hoping everything would be okay.
All turned out perfectly.

April 28, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your wonderful feedback! - Lings Motor Group

Rated 2 out of 5 stars

Nice sales staff but cautionary word

Was quite happy with the purchase of a used nearly 3 year old bike, but noticed (in less than a 100 miles) that the rear disc had a slight warp noticeable when using back brake for manoeuvring. Bike had barely been used due to lockdown and was told that the warranty wouldn’t cover it despite it probably having the fault from purchase. If you can’t go in to try the bike - I WOULD NOT recommend using these guys as the best they could offer was £15 off a £200 repair, which I would not have bought a bike with a fault !

March 30, 2021
Unprompted review
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Reply from Lings - Honda Bikes - Ipswich

Thank-you for your feedback. We were really sorry to hear you were disappointed, we take all comments very seriously. Unfortunately, this sort of issue wouldn't be covered by your warranty, as brakes are a consumable item. We will however, stand by our offer of 15% off replacement brake discs, as a good will gesture. We're more than happy to discuss this further with you further, please email Jake on jake.harvey@lings.com or call 01473 272789. - Lings Motor Group

Rated 5 out of 5 stars

Excellent service and a pleasant experience all round.

Excellent service from Nick Carter of Lings Ipswich. Friendly, helpful and informative. Good part-exchange price and the benefit of free nationwide delivery.
A pleasant experience all round and I would definitely recommend them.

March 22, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your brilliant review Andrew! We have passed your feedback onto Nick and the team at Suffolk Triumph. Enjoy your new ride! - Lings Motor Group

Rated 5 out of 5 stars

Mike, honda African twin

Excellent service, polite conversation on phone, always ready to help,all in all a1 thanks Mike, honda African twin.

March 8, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your brilliant review, we hope you are loving your new Africa Twin and look forward to speaking again soon. Lings Motor Group

Rated 5 out of 5 stars

Fast and friendly service ,albeit…

Fast and friendly service ,albeit mostly online and over the phone,during difficult times

March 1, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your fantastic feedback John! We hope you are loving your new NC750X and look forward to speaking again soon. LMG

Rated 5 out of 5 stars

Cannot fault anything

Cannot fault anything
Perfect experience
Thank you Jake

March 1, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your awesome feedback Ben! Enjoy your new CRF300L and we'll speak soon. Happy Riding! LMG

Rated 5 out of 5 stars

Lings ipswich, triumph purchase

Recently purchased a triumph from lings at ipswich, and found the whole experience very good. From the first contact through to after sale care, it was first class, largely thanks to Edward Jary, whom I whom I dealt with. I shall be using lings for servicing and Mot's from now on.

February 24, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your awesome review Tom, we'll pass your feedback onto Edward. We're delighted you enjoyed your motorcycle buying experience and look forward to seeing you again soon. Enjoy your ride - Lings Motor Group.

Rated 4 out of 5 stars

Good experience

I found the staff both friendly & knowledgeable. When they said they would get back to me, they did. Due to the Covid situation it was difficult to make contact by phone. Hope to use them for parts in future.

January 19, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your review Mark! We appreciate your honest feedback and are glad you found our team friendly and knowledgeable. We look forward to speaking with you again soon. Enjoy your new Ride - Lings Motor Group

Rated 5 out of 5 stars

All the staff at Lings Ipswich have…

All the staff at Lings Ipswich have been amazing.
Totally professional and helpful in sourcing particular makes and models of bikes that I requested to buy.
Jake the Sale Manager there and his staff have been so helpful.
I have bought from this dealership in the past and for this very reason, I returned my custom to them. I would also not hesitate to return in the future.
Well done guys. Keep up the good work in these challenging times.
Jonathan Peake.

January 18, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thank you for your brilliant review Jonathan, we'll pass this on to our team. Thank you for your fantastic custom and we look forward to speaking with you soon. Enjoy your new Ride - Lings Motor Group

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish on the purchase of my new bike !!!

January 18, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your brilliant feedback. Enjoy your new CB1000R and we look forward to speaking to you soon. - Lings Motor Group

Rated 2 out of 5 stars

When I arrived at the Ipswich branch…

When I arrived at the Ipswich branch there was only two members of staff on and had to wait over 30 minutes to be dealt with even though there was only one other customer in the shop. At 10am on delivery day a time of 11am was confirmed as delivery time, at 11am lings rang me and said can’t deliver bike because the battery was flat and would have to order new battery so how could a pre delivery check have been done to make sure the bike was safe and everything worked with a flat battery was then asked to confirm address so he could register bike in my name so at the time it should have been delivered it wasn’t even registered in my name

December 29, 2020
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your honest feedback Adrian. We apologise that your experience didn't meet our usual high expectations. Our branch manager, Jake, has since been in touch to offer his apologies and we look forward to speaking with you again soon. - Lings Motor Group

Rated 5 out of 5 stars

Great company to deal with

A great company to deal with. I saw the motorcycle I wanted and contact them. Jake kept me updated all the time. They drop they bike off at my work and pick my old bike up. The entire process was hassle-free.

Thanks
Carel Pretorius

December 21, 2020
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your brilliant review Carl, we're delighted you enjoyed your experience with Lings and look forward to speaking with you soon. - Lings Motor Group

Rated 5 out of 5 stars

Great experience

Great experience, Covid aware. Really nice team.

November 24, 2020
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your brilliant feedback Nathan! We hope you are enjoying your new ride! Happy Riding - Lings Motor Group

Rated 5 out of 5 stars

Buying a new Honda PCX from Lings Ipswich

Excellent experience in the showroom! The sales representative (Mr Nick Carter) was very knowledgeable of the machine and seemed genuinely interested to meet my needs.

In these uncertain times of Covid19 Mr Carter kept me fully informed of order progress. I never had to chase Lings for an update, Mr Carter kept every promise made. He also assessed and made a very fair trade in valuation on my old bike, despite it not meeting Lings stock inventory.

Handover was efficient and I felt very well informed of all options. Mr Carter made a good job of explaining the features of my new bike, including some that my own research had not shown. It did not seem to matter that I was only buying one of the cheaper Honda models, a PCX 125. At all times I was made to feel I was a valued customer.

A few days after purchase Mr Carter contacted me to enquire if all was well, and to stress I was welcome to call or visit should any subsequent issue, or question arise. I was made to feel confident that any issue/question would be treated seriously.

The outcome is that I am a very satisfied customer. The PCX is an extraordinarily good machine, even after only 200 miles of riding. This is my first experience of buying a new Honda and Lings are a great company to do business with.

I have no hesitation in recommending The Honda PCX, or in buying any Honda machine from the people at Lings Ipswich!

November 5, 2020
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Reply from Lings - Honda Bikes - Ipswich

Thank you for leaving this wonderful 5 star review James, we will make sure your kind feedback is passed on to Nick! We're delighted you experience with Lings was one that you would recommend and you feel the valued customer you are. Enjoy riding your wonderful PCX125, we look forward to speaking with you again soon. -Lings Motor Group

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