Lings - Honda Bikes - Ipswich Reviews 

189
TrustScore 4.5 out of 5

4.7

Lings Honda, Foxhall Road, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lucius went above and beyond throughout the whole process, helped me with everything and even sending a personalised video of my bike. i cannot thank him enough.

Company replied

Rated 5 out of 5 stars

The staff are always very helpful and pleasant. I'm very happy with how smooth things go. Very relaxed environment. Keep it up thankyou.

Company replied

Rated 5 out of 5 stars

I was very happy with the sales team at Lings of Ipswich, especially Leon who knew an awful lot about motorcycle. The buying process for my bike was very easy and didn’t take very long. Still got to g... See more

Company replied

Rated 5 out of 5 stars

After doing my research on potential first big bikes, Triumph seemed to have what I was looking for. I called in to Lings Ipswich, whilst killing time waiting for someone, for a quick browse. CHARLI... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Lings Honda, Foxhall Road, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

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4.7

Excellent

TrustScore 4.5 out of 5

189 reviews

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Replied to 50% of negative reviews

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4.7

All reviews

(189)

478 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

January 17, 2022
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your wonderful 5 star review, Stephen!

Rated 5 out of 5 stars

Kids motorbike

Nick Carter was very helpful with ordering a kids motor bike for my grandsons. He explained the time delays and difficulties in obtaining the bike and kept me informed all the way through AND the bike arrived on time!!

January 4, 2022
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your wonderful 5 star review, Ann!

Rated 5 out of 5 stars

Triumph tiger sport 1050

From start to finish. The whole process of buying new bike couldn't have been made any easier by Nick and the team in Ipswich. Very professional and friendly service.

December 20, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your wonderful 5 star review, Paul!

Rated 5 out of 5 stars

A big thanks to the team

A big thanks to the team, especially Jess, as they made this purchase really easy.
From the moment I first called to the moment the bike was delivered (at a very reasonable cost) they made the process utterly painless.
Thanks a lot! I would definitely recommend.

November 22, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your wonderful 5 star review, Jason!

Rated 5 out of 5 stars

Buying a motorcycle was a breeze

Buying a motorcycle was a breeze. Supported through the whole process by Bob. Helpful, supportive and as eager as I was to talk about the bike and it’s capabilities and then sending me a rather well put together video of my purchase. It’s nice to be involved with buying a new motorcycle when you deal with stars like Bob. Thanks for your help and support.

November 1, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your wonderful 5 star review, Mr. Rossouw!

Rated 5 out of 5 stars

Purchase of new Tiger 900 GT Pro

From the Tiger 900 GT Pro test drive to the collection of my new bike, it was all in the safe hands of Jessica at Lings and I was kept informed. Even got a video of the bike ready for collection (sweet) which caused me to drop everything and head off to the store earlier than expected. All finance options were covered with just a few clicks on a few screens to get it all moving. Follow up calls also made the difference in answering a few important questions. The bike is amazing but just too nice to use in the rain (haha). Well done Jess and Lings. A big Thank You.

October 19, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your wonderful 5 star review, Gary!

Rated 1 out of 5 stars

Terrible px rip off Avoid.…

I've been a customer at Lings since the late 70s when they had a small shop in Lowestoft. I have bought several motorcycles from them over the years, brand new and second hand, I have even purchased one brand new and one second hand motorcycle from them last season 2020 spending over 13,000, this week I contacted their dealership in Ipswich re a down trade: My Harley Davidson price last year 7.5k, against a Triumph Tiger they had on sale for £5995, the asked for £995 towards the Tiger!! I read it twice I thought they were offering me 995! No they want my bike which retails second hand for 7.5 to 8k and sometimes beyond, and for me to stump up a further 1k!!

So they hope to make 2 to 2.5k on a single transaction? That is thievery! Arfur Daly would be proud, you must take into consideration they are making on the Tiger from the previous transaction.

Lings you would be hard pushed to find a Sportster for 5k, let lone a big twin!

So, my 40+ year customer relationship has been kicked into touch by the greed at Lings. Avoid!

October 7, 2021
Unprompted review
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your feedback Ian. We use a number of tools and third parties to give us the latest and most accurate valuations. In this case, we used an independent broker and can only offer what they do - as this isn't something we would have retailed.

Rated 5 out of 5 stars

Great Experience

Great service from Jake on the process of buying my new bike. Very friendly approach , no pressure and timing wise everything worked out great. Highly recommended.

September 13, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thank you for your wonderful 5 star review! Happy Riding Peter!

Rated 5 out of 5 stars

A good place to buy a bike

Lings always offer really good service, just changed my bike out and couldn’t ask for more. Great advice and price.

September 6, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thank you for your wonderful 5 star review! Happy Riding Andy!

Rated 5 out of 5 stars

Very happy with my recent dealings with…

Very happy with my recent dealings with Peter at Lings PFK Ipswich.
From the very start regarding an enquiry, right through to purchase, communication has been excellent and could not fault the service, will definitely be using them again.

August 2, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your awesome review Shaun, enjoy your new Kawasaki! Happy Riding - LMG

Rated 5 out of 5 stars

Recent purchase

Good service and kept informed of my order and bike delivered safely.

July 28, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your awesome review Lynn, enjoy your new Rebel! Happy Riding - LMG

Rated 5 out of 5 stars

Great service

July 19, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your awesome review Mike, enjoy your new Trident! Happy Riding - LMG

Rated 4 out of 5 stars

Only reason i've not given 5 stars is… see above

Only reason i've not given 5 stars is the slight time lapse in buying the bike and actually being able to pick it up. Apart from that a good smooth transaction. Peter and Tom were excellent - not pushy - which I liked.

July 7, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your awesome review Graham and apologies for the delay, enjoy your new Street Cup! Happy Riding - LMG

Rated 5 out of 5 stars

Jake was easy to deal with

Jake was easy to deal with. Very helpful and the coffee was great. Highly recommended them..

July 6, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your awesome review Jonathan, enjoy your new bike! Happy Riding - LMG

Rated 5 out of 5 stars

Great service from Tom

Great service from Tom, he was informative listened to what I was after and steered me in the right direction. Never felt pressured into a purchase and everything was handled smoothly.

June 28, 2021
Lings - Honda Bikes - Ipswich logo

Reply from Lings - Honda Bikes - Ipswich

Thanks for your awesome review James, enjoy your new Bike! Happy Riding - LMG

Rated 1 out of 5 stars

Third bike from Suffolk Triumph and the last !

Third bike from Suffolk Triumph, worst experience of all three. Disinterested staff, from reception to sales team and Sales Manager. Would NOT buy again from this location, used to be a really friendly and welcoming dealer, now just a transaction, nothing more.

June 3, 2021
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Reply from Lings - Honda Bikes - Ipswich

Good Afternoon Michael and thank you for your feedback. We were really sorry to hear of your disappointment, we take all feedback very seriously.

We understand that our branch manager, Jake, has been in touch with you regarding this matter but would like to again offer a full apology, with your experience not meeting our usual high standards of customer service.

Kind regards, Lings Motor Group

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I recieved exactly what I wanted within the timeframe I needed. Thank you Jake and the team for such a smooth transaction.

May 24, 2021
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Reply from Lings - Honda Bikes - Ipswich

Thanks for your 5 star review Jacqueline, enjoy your new bike! - Lings Motor Group

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