Lings - Husqvarna Reviews 86

TrustScore 4.5 out of 5

4.5

Lings Husqvarna, 55 Mendham Lane, IP20 9DW Harleston, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It’s the second time I brought a bike through Lings and in both occasions I’ve dealt with Kevin, and I’ve got to say his attention to detail is second to none. He makes buying a bike easy and efficie... See more

Company replied

Rated 5 out of 5 stars

Kevin was great to deal with, friendly and professional with a nice touch of a video of the bike I was interested in. The whole transaction was very straight forward and pleasant. Delivery of the b... See more

Company replied

Rated 5 out of 5 stars

Thank you to the Lings Harleston team and in particular Mark Powell. I had an issue I thought deserving of a review by Lings and from this both they and Husqvarna themselves offered a superb lev... See more

Company replied

Rated 5 out of 5 stars

Brilliant service as usual, Kevin was awesome, made sure my purchase was smooth and simple. Thank you. Will definitely return when it's time for my next bike.

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Lings Husqvarna, 55 Mendham Lane, IP20 9DW, Harleston, England, United Kingdom

  • 01379851090

Rider-approved Motorcycle Dealer Group

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4.5

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

What a fantastic experience and…

What a fantastic experience and customer care follow up. Bike was as promised, delivered courteously to the door, well done, great job.

November 23, 2022
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Reply from Lings - Husqvarna

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Amazing customer service from Kevin turner

Amazing customer service.. we dealt with Kevin turner..great friendly guy and went out of his way to secure the right bike for us.. 5 star all the way for Lings and Kevin turner ⭐️⭐️⭐️⭐️⭐️

February 14, 2022
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Reply from Lings - Husqvarna

Thanks for your wonderful 5 star review, Marc! ⭐️

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service. Would happily deal with this company again in the future.

December 13, 2021
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Reply from Lings - Husqvarna

Thanks for your wonderful 5 star review!

Rated 5 out of 5 stars

New bike

It was the third purchase from them, great as always

November 19, 2021
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Reply from Lings - Husqvarna

Thanks for your wonderful 5 star review, Daniel!

Rated 5 out of 5 stars

Amazing service 🤩

Amazing service friendly staff and efficient handover 🤩

September 17, 2021
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Reply from Lings - Husqvarna

Thank you for your wonderful 5 star review! Happy Riding...

Rated 3 out of 5 stars

Bought a used bike from lings

Bought a used bike from lings, took nearly a month to deliver after agreeing to buy. Lots of paperwork and duplicate emails, Was a bit dirty when delivered, only cleaned the bits you could see from a distance. Staff very pleasant, but firm seems a bit archaic and long winded.!!

September 10, 2021
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Reply from Lings - Husqvarna

Thanks for your feedback Gabriella. I'm sorry your experience with us has not met our usual high standards. We'll pass this onto the team, so it doesn't happen again. Enjoy your new Husqvarna 701 Supermoto!

Rated 5 out of 5 stars

Excellent experience with Kevin at…

Excellent experience with Kevin at Lings Harleston on my recent Husky enduro bike order. Couldn't have been more helpful and courteous throughout. A real pleasure to deal with.

August 9, 2021
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Reply from Lings - Husqvarna

Thank you for your wonderful 5 star review! Happy Riding Sean!

Rated 5 out of 5 stars

ian the sales manager has been helping…

ian the sales manager has been helping negotiate a new Husqvarna 50 tc
for my grandson as the original one supplied was not fit for purpose.
With his help and support we have the matter resolved
which i thank him for

August 9, 2021
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Reply from Lings - Husqvarna

Thank you for your wonderful 5 star review! We hope your grandson enjoys his new bike!

Rated 5 out of 5 stars

Very happy

Nice service and really competent staff

July 9, 2021
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Reply from Lings - Husqvarna

Thanks for your awesome review Cosimo, enjoy your new Svartpilen 401! Happy Riding - LMG

Rated 1 out of 5 stars

i would NOT recommend this company

I would NOT recommend this company, purchased a brand new husky 701 sm, bike was not ready on collection day, rear tyre had a large slash/cut on it, had to ask three times for them to replace it! they didn't carry out the pdi and when I got home found I had 44 psi in my tyres and not 29 psi, very dangerous, bike was dirty and lots of chips and marks found, they put all their advertising decals on bike which i didn't ask for or want. very very poor service, stay clear.

in reply to lings, i should not have been offered a brand new bike with a slashed tyre and again i had to ask you three times to replace it, pdi was not done, and the offer of some plastics came with a catch of final settlement. so not impressed!

July 3, 2021
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Reply from Lings - Husqvarna

Thank you for getting in touch with us David. We're sorry your experience with us has not met our usual high standards.

Prior to collecting the bike, our team made you aware of the process to unlock your motorcycle. This can only be completed upon receipt of full payment for security reasons. Upon further inspection of the rear tyre, we agreed and completed to swap this for you - which was completed in a slick manner. All motorcycles undertake a full PDI, performed by our factory trained technicians and would have been signed off before collection.

Husqvarna had agreed to offer a voucher of good will for the marks and chips, as these were considered a manufacturing defect. As a dealership, we also offered a full replacement of plastics. You declined both of these offers.

Kind regards, Lings Motor Group

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Kevin dealt with my enquiry more than efficiently, great communication between parties and managed to facilitate a sale quicker than I’ve ever experienced with any other dealer.

Well recommended!

November 2, 2020
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Reply from Lings - Husqvarna

Thanks for your brilliant review Marc, we'll make sure your feedback is passed on to Kevin. Happy riding, see you soon. - Lings Motor Group

Rated 5 out of 5 stars

Excellent service from sales,parts and…

Excellent service from sales,parts and accessories. Not forgetting service dept. and workshop .

November 2, 2020
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Reply from Lings - Husqvarna

Thanks for your brilliant feedback Paul! We really appreciate your continued custom and look forward to seeing you in our dealerships again soon. - Lings Motor Group

Rated 5 out of 5 stars

Highly recommended very helpful and…

Highly recommended very helpful and fast delivery on my new bike, fantastic service.

October 20, 2020
Lings - Husqvarna logo

Reply from Lings - Husqvarna

Thanks for your feedback Luke, we hope you are getting on well with your new bike. See you again soon. - Lings Motor Group

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