Lings - Triumph Essex Reviews 

396
TrustScore 4.5 out of 5

4.6

Unit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Everything was handled well by Alex at Dunmow. Correspondence was good and answered questions well. Professional service and very happy with the Rocket TFC !

Company replied

Rated 3 out of 5 stars

Not really impressed with the handover takeover of my new bike. The salesman didn’t appear to know very much about the technical aspect of the Bike, including what accessories the Bike had.

Rated 5 out of 5 stars

My experience was 5 stars at the Gt Dunmow branch Alex looked after me from the word go nothing was to much trouble very polite and very knowledgeable. Where the Ipswich branch where I live was terr... See more

Company replied

Rated 5 out of 5 stars

Johnathan at Dunmow was extremely helpful and patient whilst accommodating my indecisions about going for a new bike or one a few months old. He allowed me a test ride and then went out of his way to... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Unit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, United Kingdom

  • 01371512022

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.6

Excellent

TrustScore 4.5 out of 5

396 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(396)

464 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top notch service from Lings Essex

Lings In Essex were excellent to deal with. Nothing seemed to be to much trouble for any of the staff I dealt with when buying my new bike. One of the very best dealers I have dealt with, highly recommended

September 1, 2025
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 4 out of 5 stars

Settled staff would be advantageuos

Charlie is an asset to your company, as is Lee. Both friendly, professional and personable.
And whatever you do, DON'T EVER LET BILLY GO.

Overall buying experience (with Charlie Maryon) was so much better than my attempt in April '24 when the "sales" service was so poor I ended buying a £15000 bike from another dealer, despite having bought a new £18000 bike from you just 12/13 months earlier.

There was a minor problem this time of the wheel weights falling off in the days after purchase, but this was resolved quickly and efficiently enough, although not tested to any degree yet.

If Lings could get a settled staff it would help - there's been far too many staff changes just in the two years or so that I bought my first Tiger 1200 GT Pro. Settled staff obviously means customers can build lasting relationships.

I may just have already said this: DON'T EVER LET BILLY GO.

September 1, 2025
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Reply from Lings - Triumph Essex

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Professional staff.

Professional staff. No pressured sales. Just friendly and knowledgeable.

September 1, 2025
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Excellent

A very welcoming place, very friendly ambiance and helpful staff, a nice range of bikes, booking a demo bike with Charlie was a wonderful positive experience, Charlie answered all questions with a smile and to the tiniest detail. Will be returning soon!

June 17, 2025
Unprompted review
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Excellent

Excellent experience.
Michael in sales has been very helpful, and patient , put lots of effort to get the bikes for my test ride, very professional and always available despite the number of the customers.
I cannot recommend Lings Triumph in Dunmow more!

March 7, 2025
Unprompted review
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

The customers services is outstanding…

The customers services is outstanding even if it's hard they will try there best to help you

February 10, 2025
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Dealt with Michael Coom when buying my…

Dealt with Michael Coom when buying my used Triumph Trident.
Great experience from negotiating a deal to having the bike delivered to me .
Michael was always friendly and curtious during numerous phone calls and emails .
I was nervous about buying a bike unseen and having it delivered 2 hours away , but would happily do the same again.
Thanks to Michael and Lings

February 10, 2025
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Very good and knowledgeable staff

Very good and knowledgeable staff, James was very quick answer all questions, him and the team should be commended for their efforts, much better than some experiences I’ve had. The delivery fellow was also marvellous. Good effort Lings.

February 3, 2025
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Reply from Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

What agreat experience the whole team…

What agreat experience the whole team were friendly and helpful can't recommend them enough.

February 3, 2025
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 4 out of 5 stars

Good, straightforward dealer.

I've been a customer of Lings for years and they've always been a great dealer.

January 20, 2025
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Reply from Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Thank you to Michael who always kept me…

Thank you to Michael who always kept me in the loop, great to deal with, considering the distance. I would recommend these guys when looking for a new bike.

January 27, 2025
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Reply from Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Very good welcoming service

Very good welcoming service
Actually bought two bikes in a week from them as I was so impressed
Good job well done

January 6, 2025
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great Service

Easy way to purchase a motorbike. Very supportive and informative every step of the way.
Very pleased with my new (2nd hand) bike

January 20, 2025
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Very friendly and welcoming would…

Very friendly and welcoming would purchase another bike from them!

December 28, 2024
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Excellent...

Excellent.... especially the sales staff

December 3, 2024
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thanks for your fantastic 5 star review! ⭐️

Rated 5 out of 5 stars

Bought an awesome bike

Bought an awesome bike - that I love - for a great price.
Everybody was very polite and Molly is a gentleman (gentlewoman?..)

December 16, 2024
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Everything went smoothly.sales man…

Everything went smoothly.sales man Michael was a pleasure to deal with. very happy with the bike.

December 16, 2024
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great customer service by Molly at…

Great customer service by Molly at Triumph Essex

November 25, 2024
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Good

Good, friendly, and knowledgeable service.

December 9, 2024
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thanks for your fantastic 5 star review! ⭐️

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