Lings - Triumph Essex Reviews 

The Triumph Bonneville T120 that Lings sold me turned out to have no MOT. LIngs were very apologetic and agreed to collect the bike, MOT it and return it to me. I found all of the staff very friendly, professional and helpful.

Great service friendly professional staff , I would recommend to anyone to use dunmow triumph , thank you for your service kind regards mr Kenneth hadley.

Good customer service delivery driver was very helpful

Bit old school. Made me feel like the customer, and they did everything they could to ensure everything went as smoothly as possible. They were also open and honest, so any questions were addressed and dealt with.

Bought a used bike didn’t notice the rear tyre was slightly squared off but they are going to replace it, GOOD service

Josh was amazing very helpful and friendly company rate him highly enough. 10/10

I took out a demo bike which was made accessable straight away. All questions I had were answered. The sales rep Adam French couldn't have been more helpful along with the other members of the team. They were friendly and professional. Went on to purchase a new Triumph from them.

Nice friendly staff to ask questions before and after sale.

Great company... made my online buying experience fantastic. Great communication and couldn't have done anything more for me I would consider my next bike from them if this is anything to go by..

Great service very helpful

I called in for a diagnostic check on my Thruxton r and couldn’t be more happy with the service I received. From the moment I walked through the door until the moment I left the customer care I received was top drawer.

My experience was very good. "Josh" the salesman that dealt with me at Dunmow was very friendly, cheerful and helpful. A cup of tea and being offered a seat is a small thing but makes the customer feel valued. Have been to other dealerships in past that leave you ignored. The trade in was was quick ( maybe I undervalued my trade in ? Lol .. ) but I got what I expected going in. The test ride was immediate with everything being explained regarding controls. Happy to recommend Lings at Dunmow to others.

As always great service from Lings Dunmow on my new Triumph

All went well with the service on my Tiger 660. With just under 2200 miles covered, I felt that an oil change and New filter and a check over the bike,a bill of £289 was very expensive, as it is advised as a bike that has cheap running costs and service bills.

I am in the market for a new motorcycle and have decided on a Triumph Tiger 1200 GT Pro. I called Lings Essex after a friend of mine recommended them, having bought a Tiger 900 from there earlier this year. We arranged for a meet and test ride at 13:30 the following day. I was a little late getting away from work so tried to call to advise I would be a few minutes late. Despite the phone ringing for over a minute, no one answered. I tried to cal again 40 mins later and again, despite me leaving the phone ringing for over a minute, no one answered. I arrived and no one greeted me. A guy was moving motorcycles around in the back of the store so I approached him - he made no attempt to approach me. It turns out the sales person I had arranged with was with a customer (even though he was expecting me???) so this other guy took all my details/ licence etc and arranged the test ride. I signed the electronic document and he went off to find the key. At this point 'my guy' introduced himself. All this could be excusable, but it turns out the bike was not there! The test ride had been arranged 24 hours earlier and we went through the process when I arrived. I was told "the director had taken it for the day". I was fuming, I had driven 90 minutes and taken a half days annual leave. I am an affluent man in my 50's and have the funds available for a new bike. This is appalling customer service

Good experience at Lings in Dunmow today. Serena made me feel welcome and the whole team were friendly and willing to help. Special mention to Bailey who remained endlessly cheerful, calm and persistent in seeking a solution to my tech stress. Thank you.

Very pleased with service received, nothing to fault.

Personal, personable and professional service and communications.

Great service. Very able and willing to find solutions to unexpected problems. Had to change original bike and they found another easily.

Firstly the sales team of Bailey and Josh were excellent in so far as helpful informative and provided answers to all my questions. Very polite and professional. The guy that delivered my Tiger, Steve, was also excellent in so far as telephoning me as to when to expect him, fully explaining the controls on the bike and making sure I understood everything. The 3 things that let Lings down were that I was advised that I would receive 1/2 a tank of fuel, that the bike would be thoroughly cleaned and the service book. The bike only had a 1/4 of a tank of petrol and it appeared the bike had only been wiped over with a wet rag. For example the underside of the exhaust was covered in dirt and the wheels were dirty. Lastly the service book had not been stamped with the first service, having done 1350 miles, I may be wrong but I put these 3 factors down to the service team.