Everything was handled well by Alex at Dunmow. Correspondence was good and answered questions well. Professional service and very happy with the Rocket TFC !
Company replied
Location
Switch locationUnit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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See what reviewers are saying
Not really impressed with the handover takeover of my new bike. The salesman didn’t appear to know very much about the technical aspect of the Bike, including what accessories the Bike had.
My experience was 5 stars at the Gt Dunmow branch Alex looked after me from the word go nothing was to much trouble very polite and very knowledgeable. Where the Ipswich branch where I live was terr... See more
Company replied
Johnathan at Dunmow was extremely helpful and patient whilst accommodating my indecisions about going for a new bike or one a few months old. He allowed me a test ride and then went out of his way to... See more
Company replied
Company details
- Motorcycle Dealer
- Bicycle Store
- Motorcycle Equipment and Accessories Store
- Motorcycle Shop
- Triumph Motorcycle Dealer
- Used Motorcycle Dealer
Written by the company
Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
Written by the company
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
Contact info
Unit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, United Kingdom
- 01371512022
Rider-approved Motorcycle Dealer Group
4.6
Excellent
396 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Very helpful staff
My new purchase was made very easily with the help of Bailey who explained all I needed to know at every step of the way.
June 24, 2024
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Reply from Lings - Triumph Essex
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Bailey the young man was very helpful
Bailey the young man was very helpful when I ordered my new triumph and in sorting some accessories out for my triumph. When collecting my very gorgeous triumph, Sarah one of the mechanics test road my gorgeous triumph before handing over the key was very helpful too. All the team appear to be a friendly bunch.
Thank you Bailey .
June 1, 2024
Unprompted review
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
We will be sure to pass your great feedback to Bailey!
Great team - missing parts
The team at Lings are really, all, really great. Unfortunately the bike was ready for collection, it had accessories ordered that were not installed and some parts just unavailable (still not received 6 weeks later). The sales guys did their best to get everything right but I do feel that it should be correct as they'd had, almost, 2 weeks from purchase to collection.
May 20, 2024
General appraisal.
Agreed the final price, ordered the bike, came and settled-up, arranged delivery to my house.
That's what you need when ordering a new bike. Simplicity and no hidden extras
July 2, 2024
Reply from Lings - Triumph Essex
Thank you for your 5 star review! ⭐️ Thrilled to hear about your experience with Lings! Happy to ensure a smooth and simple process!
The people at Triumph Essex were great
The people at Triumph Essex were great, friendly and enthusiastic but not pushy and made my first triumph experience one I’ll recommend to anyone.
June 17, 2024
Reply from Lings - Triumph Essex
Thank you for your 5 star review! ⭐️ Thrilled to assist you on your first Triumph experience! Hope you enjoy the bike and don't hesitate to get in contact with any questions!
Bailey Triumph star
I found that Bailey went over and above to help when I had to get my new bike making sure it was what I wanted and even helping me load it into my van and a follow up call to make sure I made it home safely
June 1, 2024
Unprompted review
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear about your positive experience with Lings and our Sales Team, we will be sure to pass your feedback on to Bailey!
New Tiger 1200 Pro
Great Service buying new Tiger 1200. Bailey was fantastic from start to picking up Bike.
Really pleased
June 24, 2024
Reply from Lings - Triumph Essex
Thank you for your 5-star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Helpful staff hassle free
June 24, 2024
Reply from Lings - Triumph Essex
Thanks for your fantastic 5-star review! ⭐️
A great dealership
A great dealership. Friendly knowledgeable staff. A joy to buy my bike from them.
June 24, 2024
Reply from Lings - Triumph Essex
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
Reply from Lings - Triumph Essex
Thanks for your fantastic 5-star review! ⭐️
Bailey top man
Bailey, was knowledable about the tiger 900, made the whole process seamless and easy. Was impressed with the centres professional approach. My new bike was made pride and place as I walk in. Felt special. Thank you Bailey and Lings
June 17, 2024
Reply from Lings - Triumph Essex
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
Top Service from Triumph Essex
Josh made the transaction really easy. Fair price for the part ex and managed to get the bike ready within a week. Explained everything clearly. Super easy and a pleasure to do business with.
June 10, 2024
Reply from Lings - Triumph Essex
Thank you for your 5-star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Lings did well
Bike was ready on time on the agreed date.
Triumph itself was a disappointment with the customer service teams big delay in answering an email chased up 3 times with a statement to the effect. Unavailable optional extras continue to be, well unavailable.
16 days to come up with that.
June 8, 2024
Reply from Lings - Triumph Essex
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
Street triple 765rs
Just purchased my first bike from Lings Triumph Essex, Fraser and the team were faultless with their knowledge and commitment to find me something to get started on my two wheeled weekend rocket.
I would highly recommend seeing these guys
June 8, 2024
Reply from Lings - Triumph Essex
Thank you for your 5-star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️
Good sales team
Friendly, knowledgable sales staff, Bailey allowed me a decent time on the test ride.
A bit disappointed with the PDI, a few things were overlooked
June 4, 2024
Reply from Lings - Triumph Essex
Thanks for your feedback Roger, we're sorry to hear about issues with the PDI. We strive to provide the best experience possible, so would like to take a further look into this. Are you able to email us via customercare@lings.com, with a little more information about the outcome?
Disappointing is an understatement
Disappointing is an understatement!
I expected more much more from a triumph main dealer !
Bike delivered (nice chap) in a right state ! The bike was filthy and it took me 3hrs to put it right ! The spokes on both wheels are tarnished badly! For a 12 month old bike that's beyond bad .
Spoke to Bailey frost-smith and obviously he apologized saying send photos (which I have) and they will get it sorted .
A week later and nothing !!
There are many negative views on certain social media platforms you would think they would have got there act together by now !
I haven't finished with them WILL get sorted even if I have to go direct to triumph!! 😤
June 4, 2024
Reply from Lings - Triumph Essex
Thanks for your fantastic 5 star review! ⭐️
Fraser was a great person to deal with
Fraser was a great person to deal with, explaining the process clearly and comprehensively throughout, the handover of my trade in and pick up of my new bike was smooth and he explained the new features on it very clearly, I would be happy to recommend Lings Dunmow to my friends and colleagues especially Fraser
May 25, 2024
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
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