Lings - Triumph Essex Reviews 

Great people at this dealership, called late for an mot for my Harley that had only done 6 miles in the last 15 months!! Spoke with Serina who magically managed to squeeze me in today, sat outside in the sun with a complimentary cuppa chatting with others visiting the shop. Bike passed, happy chappy. Thank you Lings and especially Serina.

Bailey from the sales team was very attentive and helpful.
Bike was delivered at agreed date and in perfect condition

Great service from Bailey at Lings in Dunmow

Kind and very helpful with

The whole team was highly professional and friendly. A surprise birthday bike collection was arranged with Bailey's incredible support. The day was fantastic.

Took the bike for a seat replacement, they cut corners and scratched the paint on the fuel tank by NOT unscrewing the tank prior to removing the seat.
An issue that has been reviewed in various YouTube maintenance videos!
One would think that a professional mechanic would know that!

22/08/2024 - Still waiting for a solution! Lots of promises but no action. Tired of emailing and talking by phone, may raise the issue with Triumph.

Nice friendly and relaxed buying experience. I would recommend Lings to all my friends and family.

Well presented show room with knowledgeable staff.
Very pleased with my purchase and after sales service.
Would not hesitate to buy from them in the future.

I went there to see and potentially buy one of the second hand bikes. I have made a phone call in the morning to ask if the bike is ready. Apparently yes...
Unfortunately the battery was completely flat so I was not able to test the bike.
Staff members are polite and helpful. It is a shame I travelled a bit to only see how it looks.
Overall positive experience.

As usual everything ran smoothly. From having a new set of tyres to having a service nothing is to much trouble.Had a courtesy bike again with this service as I like to try different machines. I enjoy the free coffee and the locker section to leave some of my kit. Very knowledgeable staff , who are as enthusiastic as us customers are.

Old style customer service with a modern slant.

I arrived unannounced at 8am on a Friday with a near dead Triumph Tiger 1200. I was on a holiday road trip and desperately needed help to continue. Scott and the whole team could not have made the experience any better. No fuss, no stress. They whisked the bike into the workshop and 3 hours later, SORTED.

When I buy another Triumph, it will be at Great Dunmow with Lings Triumph. They are 200 miles from my home but that would not stop me buying from this dealership.

Thank you Scott, Jake and a special thanks to Sarah for finding all the issues.

Bill ( happy rider)

Everything has it's twist and turns
But thanks to Bailey and Fraizer they went the extra mile to ensure everything was kept on the straight and narrow to ensure a sealmess delivery of my Scrambler x.
Thanks so much.
Dean (happy boy)

Accommodating, freindly & always welcoming
I have a four year old autistic grandson & all the guys could not have been or continue to be any more helpful etc towards him, my daughter & son inlaw

Shocking service received today at the Dunmow branch. The rude, dismissive and frankly disrespectful attitude I had the misfortune to encounter from what transpired to be the store manager was enough to me to take my money elsewhere. I would suggest Lings HQ need to look rather seriously at how they treat their potential female customers..

Superb service Gareth was top notch
Very happy with my new machine
Thanks very much

Great friendly service, staff couldn’t be more helpful.

This particular dealership are incompetent, disrespectful, rude, unhelpfull , I have had the worst experience I have ever encountered in trying to purchase a new motorcycle, would definitely not recommend them to anyone, and will certainly never use them again.