Support sends links that do not work. They took all of my information and made an account without my consent. They store your information so it’s “easier” at checkout. Everything already has this feat... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
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Based on these reviews
Had an email saying id logged in to a link.com account but I've never had one never mind used at the time it stated. It appears my data had been used/ saved without my knowledge. Requested deletion if... See more
Company replied
I had a brand new credit card which I used for the sole purpose of registering with Link in order to pay for a monthly subscription to a magazine. A few days later I noticed a number of fraudulent... See more
Company replied
Watch out: Scammers Used them to pay on csfloat.com They processed my 20+ USDC, but didn't credit my account. Upon contacting them - no results, incapable of doing anything. Will take legal... See more
Company replied
1.4
Bad
262 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
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Do not trust this business
Do not trust this business. They get your details in an underhand way when you pay for something on a website. You will have no protection in the future if you then pay through them. It's like a scam really.
As you can read from the reply below they are not interested at all in making the process of you signing up more obvious. They want your custom and they are prepared to get it without you noticing, especially on a mobile device. Be Warned.
February 10, 2026
Unprompted review
Reply from link.com
Thank you for flagging this — we’re sorry to hear you felt your payment experience was underhanded. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. If you are the cardholder and believe you were charged without authorization, please contact your bank to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant; we investigate all reports of fraudulent activity and work to prevent misuse of our platform. If your concern is about Link account data or removal, please use the Link support form at https://support.link.com/contact/login? so the team can assist with account questions or deletion.
Herpes for online payment systems
Seemingly every online checkout these days includes an option to sign up for Link and save your details. If you use autofill to add your credit card and address in the billing information section, it will automatically fill out the Link service section and if you are not careful to then *manually* delete your details from this section, you will be automatically signed up for Link. There is no checkbox confirming your permission to sign up for Link. They will send you an email to confirm your sign up, but then if you go to delete your Link account (because you never wanted one in the first place), they will retain your data for *120 days*. This is aggressive and predatory. I DO NOT WANT TO SIGN UP FOR YOUR USELESS SERVICE. I do not want you to have my data in your systems for nearly half a year. Crypto is stupid and the fact that you have to force it down customers' throats through aggressive and deceptive practices just shows how stupid it really is. Link claims it makes online payments safe and easy, but you know what already does that? Credit cards and autofill.
February 8, 2026
Unprompted review
Reply from link.com
Thank you for your feedback, Laura. We apologize for any confusion or inconvenience you experienced with the Link sign-up process. Our goal is to make online payments as seamless and secure as possible while offering users the option to save their payment details for future transactions. Your experience highlights areas where we can improve in terms of clarity and user consent.
If you'd like assistance with managing your Link account or have further concerns, please don’t hesitate to reach out to our support team at https://support.link.com/. We appreciate your insights and are committed to refining our processes to ensure a more transparent and user-friendly experience.
Be very cautious with your personal…
Be very cautious with your personal information on this site. your info in not secure, and it could become costly to you, just like it did me at some point. i was doing a on-line (living) Will search and checking some things out, when next thing i know was i receive a e-mail reading thank you for your payment of $199.00. which i never authorized through this link site. then when i spoke to someone in regards to this, there was a investigation that "did not last long at all" and i was told it was my problem. even though i did not put in any of my banking info on the site that i was on. making me feel as if "link" is connected with some sites, that can just get your info and take your funds.so my warning is to you, do not trust this site with your financial information. you will regret it. I wish someone had warned me in advance.
February 1, 2026
Unprompted review
Reply from link.com
Thank you for sharing your experience, and I'm sorry to hear about the unauthorized charge you encountered. It's crucial to ensure that all transactions are authorized, and I'm sorry you had this experience. It's important to know that Stripe and Link are payment processors, and while we handle payment data securely, we don't initiate charges without authorization.
If you believe there was a fraudulent charge, we recommend contacting the merchant directly to resolve the issue and to ensure any unauthorized activity is addressed. Additionally, checking with your bank or credit card provider for further support and security measures can be helpful.
If you need further assistance regarding this matter, please reach out to our support team at https://support.link.com/. We take security seriously and are here to help investigate such issues further. Your feedback is vital as it helps us improve our processes and security measures.
they are scammed me...
February 1, 2026
Unprompted review
Reply from link.com
Sorry to hear about your experience. If you believe there has been an issue with your transactions or account, we recommend reaching out directly through our support site at https://support.link.com/. Our team is here to help investigate any concerns and provide the necessary assistance to resolve the matter. Your feedback is important to us, and we're committed to ensuring a secure and transparent experience for all users.
I don't want a digital wallet
I don't want a digital wallet, but a service that I subscribe to uses Link for credit card billing. In order to pay my bill, I was forced to sign up with Link. After the payment was processed, I deleted the Link account on their settings page but they say it may take 120 to purge my credit card info.
January 27, 2026
Unprompted review
Reply from link.com
Thanks — we’re sorry the Link signup felt forced and that the card‑removal timing is worrying.
Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. If you deleted your Link account from the merchant’s settings page, the merchant’s settings or Link’s retention policy may mean card data can remain for up to 120 days while it is purged.
Next steps you can take:
Check the merchant’s account settings or confirmation message to confirm the deletion request was recorded.
Contact the merchant directly to request immediate removal and confirmation once the card is purged.
If you’d like help specific to your Link account or how a payment was processed, contact Link Support: https://support.link.com/contact/login?.
If you believe a charge was unauthorized, please contact your bank to dispute it and use Stripe’s lookup tool to report the merchant: https://support.stripe.com/questions/unknown-charge-from-stripe.
Sharp practice that seems like a potential scam
This company acts badly. It uses the information provided by companies - in this case Hymns Ancient and Modern - if you opt to save your credit card details for future purchased to create its own account for you, which is bad enough but the methods it uses to inform you of this are so aggressive and misleading it makes you think you may have actually been scammed by criminals. In my case I was not subject to a criminal scam but was subject to very sharp practice.
Link deleted my account and apologised but I had already deactivated my credit card through my bank
The whole experience was distressing and time consuming.
January 24, 2026
Unprompted review
Reply from link.com
Thank you for sharing your experience. We apologize for any distress or confusion caused. When making a purchase through Link, you may have the option to save your payment details for future use. This can streamline future transactions, but it's important that these processes are transparent and clearly communicated. We’re glad to hear that our team addressed your concerns, and we genuinely appreciate your feedback as it helps us improve our processes and communication. If you need any more assistance, please reach out to our support site.
This is a fraudulent company
This is a fraudulent company. Soon to be a class action lawsuit I'm sure.
They are data harvesting. Reselling. And in partnership with companies who are also selling your info.
DO NOT DO BUSINESS WITH THEM. REPORT THEM AS FRAUD TO YOUR BANK. Also... report then to the BBB AND your state Attorney General
January 21, 2026
Unprompted review
Reply from link.com
We’re sorry to hear you feel this way — thank you for raising these concerns.
If you’re a cardholder and believe charges are fraudulent, please contact your bank to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant; we investigate all reports of fraudulent activity and work to prevent misuse of our platform.
If you have additional details (transaction date, amount, merchant name or screenshots) we can’t collect those here publicly—please share them with your bank when disputing the charge and with any regulators you contact. For complaints to consumer agencies, your state Attorney General and the BBB are appropriate next steps. We’ll also pass this feedback to our teams to review merchant behavior on the platform.
Link forces itself on people
I bought lift tickets from Greek Peak Mountain's website and during payment an email was sent from Link asking me to verify my email. I thought it was part of Greek Peak and I clicked to verify. The email did not explicitly state that I was signing up with a payment platform that would keep my credit card and personal info. Then another email arrived welcoming me to Link. Stripe is trying too hard to gain customers for Link and it ends up backfiring by creating resentment from potential customers. No one would want to use a payment platform that appears deceitful.
January 19, 2026
Unprompted review
Reply from link.com
Thanks for sharing this — we’re sorry the Link emails felt confusing and caused frustration.
It sounds like you completed a purchase on Greek Peak’s site and received Link messages that made it unclear an account was being created. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. We don’t control how merchants present payment flows, and the merchant is responsible for how they describe checkout steps on their site.
Next steps you can take:
If you don’t want your payment details saved, you can remove the Link account or saved payment methods via the Link help form at https://support.link.com/contact/login?.
Contact the merchant (Greek Peak) to share feedback about how the verification and welcome emails were presented and to confirm any refunds or order questions.
If you believe a charge is unauthorized, please follow the normal cardholder steps: contact your bank to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant; we investigate all reports of fraudulent activity and work to prevent misuse of our platform.
We appreciate you raising this — clear communication is important, and we’ll share this feedback with the Link team so they can review how messages appear in merchant flows.
Link is a fraudulent operation
Link is a fraudulent operation. Why? I have never joined Link or given my permission for Link or any third party to use my information to create an account to log into Link. I have no account with Link who continually invite me to log in to check out my account. I should say bogus account. BEWARE!
I have no idea how my information was shared with Link. Maybe Link would like to PROVE their legitimacy?
January 15, 2026
Unprompted review
Reply from link.com
checkout product merchants can offer to speed future purchases—it stores payment and contact details provided during a merchant’s checkout so later checkouts require fewer steps—Link itself does not independently harvest card data. Because the checkout flow is designed to be seamless, some users may not realise an account was created as part of a merchant payment.
If you don’t want to provide any more information, don’t enter details on pages you don’t trust. To request deletion or an investigation of any Link account tied to your email without signing in, use the "I can't login" option at https://support.link.com/contact/login? and state you never consented to account creation—attach the unexpected email or a screenshot if possible so Support can examine how the account was created and remove it if appropriate. For information about how we handle privacy and data, see https://stripe.com/privacy.
We take concerns about unwanted accounts and potential misuse of personal data very seriously and will assist where we can.
I never signed up for this!!!
I have no idea how Link hijacked my information. I didn't sign up for anything but now receive emails to sign into my new Link account. I'm reluctant to provide more information. This seems completely dishonest and they have a Trustpilot rating of 1.5 stars.
January 7, 2026
Unprompted review
Reply from link.com
We’re sorry you received that unexpected account email—that sounds very worrying. Link is a saved‑payment and checkout product merchants can offer to speed future purchases—it stores payment and contact details provided during a merchant’s checkout so later checkouts require fewer steps—Link itself does not independently harvest card data. Because the checkout flow is seamless, some users may not realise an account was created during a purchase. If you don’t want to add more details, do not enter information on pages you don’t trust. To request deletion of any Link account tied to your email without signing in, use the "I can't login" option at https://support.link.com/contact/login? and explain you never created the account—attach the unexpected email or a screenshot if possible so Support can examine how the account was created and help remove it. For information about our privacy practices see https://stripe.com/privacy. We take concerns about unwanted accounts and potential fraud very seriously and will assist where we can.
Reply from link.com
Thank you for your positive feedback! We're delighted to hear that you're pleased with our service and find our support helpful. We strive to provide the best experience possible for our users, and it's wonderful to know we've met your expectations. If you ever need assistance or have more feedback to share, feel free to reach out. We appreciate your support!
If I could rate O I would
If I could rate O I would. I paid a court reporter using the reporter website. They claimed they never got paid. But I received confirms from Link that I had paid. Called my bank and they said they did not get a request from Link to pay merchant. So I tried paying with my AE card. Took me all the way thru process including asking to identify me with a code. Then still would not process the withdrawal from AE. Spinning wheel of death is all I saw. I gave up. Awful experience.
January 7, 2026
Unprompted review
Reply from link.com
We're sorry to hear about the difficulties you've encountered, and I understand how frustrating this experience must be. When facing issues with payments not reflecting or going through, it can be concerning, especially when confirmations seem to indicate otherwise.
Here’s what you might consider doing:
1. **Verify Transaction**: Check any transaction confirmations, ensuring they align with the details of what you attempted to pay. Double-check any email confirmations or app notifications for discrepancies.
2. **Contact the Merchant**: Since the court reporter claims they haven’t received the payment, it’s helpful to get their assistance in verifying the transaction status from their end.
3. **Card Issuer Assistance**: Consult with your American Express card issuer to clarify why the payment isn’t being processed. They may offer insight or identify the authorization hold causing the issue.
4. **Contact Support**: For further assistance with Stripe’s role in processing the payment, reach out to our support team via https://support.stripe.com/contact. Detailed information from your side can expedite the process.
Your feedback is invaluable for us as we work to improve our services and user experience. We apologize for any inconvenience you’ve faced and are committed to resolving this matter for you.
Scam
Scam
I have a car for sale on Facebook marketplace, I am contacted by someone who wants to buy the car if it has a clean ridecheck report.
The report costs 49.95 dollars
Payment is handled through you, link.com
Unfortunately, I only get to check ridecheckinspections.com on trustpilot after I complete the purchase!
You write so nicely that I can claim my money, but your instructions on how to do it do not work, there are no options at all that you mention!
January 6, 2026
Unprompted review
Reply from link.com
We're sorry to hear about your experience, Kim. It's troubling to find yourself in a situation where you've made a purchase through a site that may not seem legitimate. Here’s what you can do:
1. **Contact the RideCheck Site**: Start by reaching out directly to ridecheckinspections.com for assistance with your purchase claim. It’s crucial they have a clear support mechanism for disputes or refunds.
2. **Consult Your Bank**: Considering the issues encountered, it might be helpful to contact your bank or card issuer to discuss potential chargeback options, especially if the transaction seems suspicious.
3. **Use Stripe’s Charge Lookup**: Utilize Stripe’s charge lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to gather more information about the charge and potentially contact the merchant.
If additional support is needed regarding Stripe's involvement, please feel free to reach out through our support page at https://support.stripe.com/contact. Your feedback is invaluable, and we're committed to assisting you in resolving this matter.
Fraud
Review:
I have used this platform for some time to make various payments, until I had an issue with an insurance company that charged me £125. The next day, I contacted the platform to report the possible fraud.
Unfortunately, they were unable to provide any solution or assistance. It seems that the platform only facilitates payments and does not protect users in cases of fraud. It appears that the platform allows situations like this, enabling some clients to deceive others while they earn their commission.
I strongly recommend being very cautious when making payments through this service, as you could lose your money and receive no help at all.
My advice: always check who you are paying and do not fully rely on this platform to protect you in cases of fraud.
Final warning: Even if they respond to your review claiming you contacted support and that they will help, don’t waste your time. They won’t. They will say it’s their protocol and that they have done everything correctly, which is completely false. Don’t waste your time contacting support that won’t help you
January 6, 2026
Unprompted review
Reply from link.com
Hey Antonio, we're sorry to hear about your experience with the insurance payment. We understand how distressing it can be when you're faced with potential fraud, and it's crucial to have reliable support in such situations.
While Stripe operates as a payment processor that facilitates secure transactions, we aren't able to issue refunds or intervene directly in disputes. The merchant typically manages refunds, and banks can assist with chargebacks if fraud is suspected.
However, I realize more proactive support could improve confidence in our service. If there’s further assistance you specifically need regarding trust and verifying future transactions, or if you believe there are additional aspects that require attention, please reach out via https://support.stripe.com/contact. We value your feedback and are committed to improving our assistance in these critical moments. Thank you for sharing your experience with us.
FRAUD!
Just trying to order pet tags from Boomerang.com, but when order is complete, I discover all my personal and financial data has been ported to link.com!
When I go there to delete the account they created without my permission, they tell me they will retain my data for up to 120 days before deletion!
What will they do with my data until then???
January 5, 2026
Unprompted review
Reply from link.com
Sorry to hear this happened—that sounds very worrying. Link is a saved‑payment and checkout product merchants can offer to speed future purchases—it stores payment and contact details provided during a merchant’s checkout so later checkouts require fewer steps—Link itself does not independently harvest card data. When an account is deleted, some data can be retained for a limited period to allow for dispute handling, fraud reviews, and regulatory recordkeeping. If you want clarity about what specific data is retained and why, please use the "I can't login" option at https://support.link.com/contact/login? and explain you never consented to the account; include the merchant name (Boomerang.com) and any screenshots or emails so Support can examine the creation flow and confirm retention details. We take concerns about unwanted accounts and data handling seriously and will assist where we can. For information about how we handle data privacy, see https://stripe.com/privacy.
This the reply that link gave to my complaint.
This the reply that link gave to my
Reply from link.com
13 Dec 2025
Sorry to hear you had that frustrating experience—that sounds very upsetting. You describe attempting to delete an unexpected Link account but encountering a timeout that prevented completion. Next steps:
Please try the "I can't login" option at so our team can locate the account and assist with deletion.
When you contact Support, include the email you received and the approximate time and date of the deletion attempt so we can examine what happened.
If you’re concerned about stored payment details or unauthorized charges, contact your bank to dispute any suspicious activity and consider reporting the merchant via our lookup tool at
We take account‑deletion and consent concerns seriously and will assist where possible. Thank you for raising this with us.
MY REPLY TO ABOVE FROM LINK
I tried deleting the Link Account and got timed after 5 seconds of receiving the email. Tried again and nothing happened.
Why should I have all this hassle about an account i didnt sign up for. Link should delete my account as they set it up without my aggreement
This has to be illegal.
December 13, 2025
Unprompted review
Reply from link.com
We’re sorry you couldn’t complete the deletion—that sounds very frustrating. Link accounts can be created during a merchant checkout flow to speed future purchases, but if you didn’t consent we understand your concern. Please use the "I can't login" option at https://support.link.com/contact/login? and explain the timeout and that you never signed up; include the deletion email and the approximate time you attempted the deletion so Support can examine the removal flow and delete the account if appropriate. If you suspect unauthorized charges, contact your bank to dispute them and consider reporting the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe. We take unwanted accounts and consent concerns seriously and will assist where we can.
Reply from link.com
Thanks—glad to hear you’re enjoying Link. If you need help with account settings, payments, or want to request deletion of a Link account, please use the "I can't login" option at https://support.link.com/contact/login? so our team can assist. We appreciate the positive feedback.
Have no clue how Link got my…
Have no clue how Link got my information, and then sending me an email stating they (Link) have my financial information. Extremely invasive and troubling. Link is just another entity that forces itself between customer and retailer without authorization of the customer. Link's actions should be illegal. And getting rid of Link is like trying to get dog crap off your shoe.
December 26, 2025
Unprompted review
Reply from link.com
We’re sorry you received that unexpected message—that sounds very upsetting. Link is a saved‑payment and checkout product merchants can offer to speed future purchases—it stores payment and contact details provided during a merchant’s checkout so subsequent checkouts require fewer steps—Link itself does not independently harvest card data. Because the checkout flow is designed to be seamless, some users may not realise an account was created during a merchant purchase. If you’re worried about giving more details, do not enter information on pages you don’t trust. To request deletion of any Link account tied to your email without signing in, use the "I can't login" option at https://support.link.com/contact/login? and explain you never created the account—attach the unexpected email or a screenshot if possible so the team can examine how the account was created and help remove it. If you suspect unauthorized charges, contact your bank immediately to dispute them and report the charge via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe so Support can examine the transaction flow. We take concerns about unwanted accounts and potential fraud very seriously and will assist where we can — thank you for raising this with us.
Fraudsters?
Just like many other reviews, I have received an email stating that I have a Link account, when I have never set one up. I had never even heard of Link before. Why does this happen? And why do this to people? It's unethical practice and is extremely worrying. It seems there is then no way to delete your account without signing in, which is worrying to do because I don't want to put even more of my personal details into something I never set up. I have no idea how it has my details. I want to know exactly how it has my details, how an account was supposedly set up and get it deleted without me having to disclose even more details. It's all really worrying and makes me worry a lot about fraud. Looking at all the many other reviews you have to wonder, why the hell are they allowed to continue operating in this way?? It's just not right.
December 27, 2025
Unprompted review
Reply from link.com
We’re sorry you received an unexpected Link email—that sounds very worrying. Link is a saved‑payment and checkout product merchants can offer to speed future purchases—it stores payment and contact details provided during a merchant’s checkout so subsequent checkouts require fewer steps—Link itself does not independently harvest card data. Because the merchant checkout flow is designed to be seamless, some users may not realise an account was created during a purchase. If you don’t want to add any more details, please do not enter anything on pages you don’t trust. To request deletion of any Link account tied to your email without signing in, use the "I can't login" option at https://support.link.com/contact/login?—explain you never created the account and attach the unexpected email or a screenshot if possible so the team can examine how the account was created and help remove it. If you suspect unauthorized charges, contact your bank immediately to dispute them and report the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe so Support can examine the transaction flow. We take concerns about unwanted accounts and potential fraud very seriously and will assist where we can — thank you for raising this with us.
Link are blocking legitimate transactions
I made a purchase on the WASO website and, magically, Link got involved and started sending me messages. I went to make another WASO purchase and the transaction was blocked by Link.
I had to perform some verification routine with Link which involved their wanting a copy of my passport or driving licence. I don't have a driving licence and there's no way I'm giving my passport data out to some random party on the web. I asked what else they
would accept and offered my DBS certificate. They did not want to know and just blocked my transaction.
All I want to do is buy Shrimp Gyoza from WASO and I need to show my passport? I don't think so. In the name of security they wish to jeopardise their customers security.
These guys are in restraint of trade and should be avoided by web vendors. How to reduce your internet sales.
December 24, 2025
Unprompted review
Reply from link.com
We’re sorry this checkout experience was so frustrating—that sounds very upsetting. Link is a saved‑payment and checkout product merchants can offer to speed future purchases—it stores payment and contact details so subsequent checkouts require fewer steps and may appear during a merchant’s payment flow. If you need help with an account or the deletion flow, please use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating or removing any Link account tied to your email. For issues with the merchant’s verification choices or a blocked transaction, please contact the merchant (WASO) directly for an explanation and alternative payment options. We take concerns about unwanted verification requests and customer security seriously and will assist where we can — thank you for bringing this to our attention.
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