Support sends links that do not work. They took all of my information and made an account without my consent. They store your information so it’s “easier” at checkout. Everything already has this feat... See more
Company replied
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Had an email saying id logged in to a link.com account but I've never had one never mind used at the time it stated. It appears my data had been used/ saved without my knowledge. Requested deletion if... See more
Company replied
I had a brand new credit card which I used for the sole purpose of registering with Link in order to pay for a monthly subscription to a magazine. A few days later I noticed a number of fraudulent... See more
Company replied
Watch out: Scammers Used them to pay on csfloat.com They processed my 20+ USDC, but didn't credit my account. Upon contacting them - no results, incapable of doing anything. Will take legal... See more
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1.4
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262 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
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Never heard of Link until I received an email about a Link account.
Like many people on this, I received an email about updates to Terms of Service to a Link account which I never knew about. I never created a Link account. Didn't know about Link until I received this email. I went through the account deletion process. I hope it worked.
December 11, 2025
Unprompted review
Reply from link.com
Sorry to hear you received that unexpected email—that sounds unsettling. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Next steps:
If you used the delete option, please keep an eye on your email for a confirmation; if you don’t receive one, use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating the account.
When you contact Support, include the deletion email and the approximate time and date of your deletion attempt so we can examine the outcome.
If you’re concerned about stored payment details or unauthorized charges, contact your bank to dispute any suspicious transactions.
We take privacy and consent concerns seriously and will assist where possible. Thank you for sharing this with us.
My brand new blinks cameras My son got…
My brand new blinks cameras My son got me for Christmas, and even set up for me is always malfunctioning. Sometimes all of the 5 cameras and my doorbell camera is off line. I mean all of them. Sometimes just 1. But never are all working. I don't want to hurt my sons feelings so I'm not telling him how I feel, but I'm telling you. They are junk don't buy
December 9, 2025
Unprompted review
Reply from link.com
Sorry to hear your Blink devices are unreliable—that sounds really disappointing. Link may have been used at checkout to save payment and contact details for future purchases—Link itself doesn’t control device functionality or warranties. For issues with Blink hardware and connectivity, please contact Blink or the merchant where you purchased the devices for product support and possible replacement; they can examine device logs and repair or replace units as needed. We appreciate you sharing this and hope the device maker can resolve the issue quickly.
Never signed up for this but some how I…
Never signed up for this but some how I have an account. Cant get them to delete or even respond
December 9, 2025
Unprompted review
Reply from link.com
Sorry to hear you’ve been unable to delete an account—that sounds very frustrating. You say you never signed up yet an account exists and deletion attempts have failed. Next steps:
Link is a saved‑payment and checkout product that can create an account during a merchant checkout—because the experience is seamless, some users may not realise an account was created. If you want the account removed, please use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating and deleting the account.
When you contact Support, include the deletion email and any timestamps or screenshots so we can examine what happened and confirm removal.
We take account‑deletion and consent concerns seriously and will assist where possible. Thank you for raising this with us.
Did NOT give them my details.
Like many others here, I have never knowingly signed up to Link, nor is it a checkout service I've used online, but I received an email about upcoming changes with them.
Having never heard of them I did a web search and came across all of these reviews, many saying the same thing.
They have a "delete my information" or "delete my account" option in the emails, so I selected those. I remain skeptical about not receiving future updates though, only because of how shifty it seems that I've been contacted and my information been stored by them to begin with.
They get a star for ease of deleting account, but I've only just done that so can't attest to whether it worked.
Looks like an online checkout somewhere has sold or leaked our data, hey?
(Sarcasm) Not concerning at all. (End sarcasm)
December 7, 2025
Unprompted review
Reply from link.com
Sorry to hear you found an unexpected Link email—that sounds very unsettling. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Next steps:
If you’ve used the delete option, please allow a short window and if you don’t receive confirmation or still see account activity, use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating and removing the account.
When you contact Support, include the deletion confirmation email, any merchant/transaction details you have, and the approximate dates so we can examine how the account was created and whether data was retained.
If you’re worried about stored payment details or unauthorized charges, contact your bank to dispute any suspicious transactions and consider reporting the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe.
We take privacy and consent concerns seriously and will assist where possible—please share the deletion confirmation when you contact Support so we can review the outcome. Thank you for sharing this experience.
Did not ask for it and did not want it!
I received an email from link to advise an update on their T&C...this was the first time I was even aware that I had an account with them. I did not ask for it or want it, and it appears they are holding all my details including bank card info without my knowledge which is a breach of my privacy and rights. I have tried to cancel this unwanted account, which they make very difficult...and I have yet to receive any reply!
December 5, 2025
Unprompted review
Reply from link.com
Sorry to hear you discovered an unexpected Link account—that sounds very distressing. You say Link appears to be storing personal and card details and that the deletion process has been difficult and unresponsive. Next steps:
Link is designed to provide a seamless checkout experience that can store payment details and create an account to enable faster future checkouts—some users may be unaware an account was created during a quick payment flow. if you want the account removed, please use the "I can't login" option at https://support.link.com/contact/login? so our team can locate and delete the account.
When you contact Support, include the email about T&C updates, any deletion attempts, and the approximate time and date so we can examine how the account was created and why deletion timed out.
If you’re concerned about stored payment details or unauthorized charges, contact your bank to dispute any suspicious transactions and consider reporting the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe.
We take privacy and consent concerns seriously and will assist where possible. Thank you for raising this with us.
I have no account with these people but…
I have no account with these people but they say I do. Looks like scammers. Avoid
December 2, 2025
Unprompted review
Reply from link.com
Sorry to hear you received that unexpected account notice—that sounds very upsetting. You say you were told an account exists in your name even though you didn’t sign up; that can feel intrusive and alarming. Next steps:
Link is designed to provide a seamless checkout experience that can store payment details and create an account to enable faster future checkouts—some users may be unaware an account was created during a quick payment flow. If you want the account removed, please use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating and deleting the account.
When you contact Support, include the email you received and the approximate time and date so we can examine how the account was created.
If you’re worried about stored payment details or unauthorized charges, contact your bank to dispute any suspicious transactions and consider reporting the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe.
We take concerns about consent and unwanted accounts seriously and will assist where possible. Thank you for raising this with us.
Claim I have an account with them
Claim I have an account with them, never heard of them. Scammers, AVOID
December 1, 2025
Unprompted review
Reply from link.com
Sorry to hear you received that unexpected account notice—that sounds very upsetting. You say you were told an account exists in your name even though you didn’t sign up; that can feel intrusive and alarming. Next steps:
Link is designed to provide a seamless checkout experience that can store payment details and create an account to enable faster future checkouts—some users may be unaware an account was created during a quick payment flow. if you want the account removed, please use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating and deleting the account.
When you contact Support, include the email you received and the approximate time and date so we can examine how the account was created.
If you’re worried about stored payment details or unauthorized charges, contact your bank to dispute any suspicious transactions and consider reporting the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe.
We take concerns about consent and unwanted accounts seriously and will assist where possible. Thank you for raising this with us.
Who are you and why i have an account?
Received an email saying a few updates on your account. Never used them, don't know them.
So why do I have an account?
They know my email, tried to cancel, sent a code on mobile, so they have that too. Very suspicious and illegal. Everyone needs to make a complaint to The Information Commissioner's Office (ICO), which i will be doing ASAP.
December 1, 2025
Unprompted review
Reply from link.com
Sorry to hear you received that unexpected account email—that sounds very worrying. You say an account appears in your name and that the service already has your email and mobile number, which feels intrusive. Next steps:
1. Link is designed to provide a seamless checkout experience that can store payment details and create an account to enable faster future checkouts—some users may be unaware an account was created during a quick payment flow. if you want the account removed, please use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating and deleting the account.
2. When you contact Support, include the email you received, the approximate time and date, and any SMS/code messages so we can examine how the account was created.
3. If you’re concerned about personal data or unauthorized use, contact your bank to dispute any suspicious transactions and consider reporting the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe.
We take data‑handling and consent concerns seriously and will assist where possible. Thank you for raising this with us.
Never signed up
Never signed up. Never heard of Link.
Got an email to “delete my account.”
Clicked. Confirmed. Timed out.
They don’t want you to leave — and that’s shady.
Illegal tactics. 🚨 Be warned!
December 1, 2025
Unprompted review
Reply from link.com
Sorry to hear the deletion process timed out—that sounds very frustrating. You describe attempting to delete an unexpected Link account but encountering an error that prevented completion. Next steps:
Use the "I can't login" option at https://support.link.com/contact/login? so our team can locate the account and assist with deletion.
When you contact Support, include the deletion email, the approximate time and date you tried to confirm, and any screenshots showing the timeout so we can examine what happened.
If you’re worried about stored payment details or unauthorized charges, contact your bank to dispute any suspicious activity and consider reporting the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe.
We take account‑deletion and consent concerns seriously and will assist where possible. Thank you for raising this with us.
This company is completely unknown to…
This company is completely unknown to me. They sent me an email claiming that i had an account with them. i don’t and i am not happy about them claiming that i am a customer of theirs. Block them immediately!
November 30, 2025
Unprompted review
Reply from link.com
Sorry to hear you received that unexpected account email—that sounds very upsetting. You say you were told an account exists in your name even though you didn’t sign up; that can feel intrusive and concerning. Next steps:
If you want the account removed, use the "I can't login" option at https://support.link.com/contact/login? so our team can help locate and delete the account.
When you contact Support, include the email you received and the approximate time and date so we can examine how the account was created.
If you’re worried about stored payment details or unauthorized charges, contact your bank to dispute any suspicious transactions and consider reporting the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe.
We take concerns about consent and unwanted accounts seriously and will assist where possible. Thank you for raising this with us.
It's a bit underhanded to snatch details from another website and then sign you up for an account!
Like many here, I was also signed up for an account I did not sign up for.
They already had my name, my e-mail, my home address, my phone number and my payment details. All this information is fully stored on their website and tied to the account they created.
Through the payment history on the link.com account, I found out it was a checkout on e-surgery.com that automatically signed me up for it.
Looking into link.com further, I found out that this website is well known for scraping your information from checkouts to sign you up for accounts. Some people have even been signed up to them just for buying a coffee from a shop for example.
I personally find this type of thing very underhanded to do and very close to breaching GDPR if not already breaching it.
November 29, 2025
Unprompted review
Reply from link.com
Sorry to hear you found an unexpected Link account—that sounds very upsetting. You describe an account populated with personal and payment details that appears to have been created automatically after a checkout on a merchant site. Next steps:
If you want the account removed, please use the "I can't login" option at https://support.link.com/contact/login? so our team can help locate and delete the account.
When you contact Support, include the merchant name (e‑surgery.com), the transaction date, and any screenshots or messages showing the account and stored data so we can examine how the account was created.
If you’re concerned about stored payment details or potential unauthorized charges, contact your bank to dispute any suspicious transactions and consider reporting the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe.
We take concerns about consent, data handling, and privacy seriously and will assist where possible—we investigate reports of misuse and work to prevent abusive flows. Thank you for sharing this with us.
Highly suspect and underhand company
I have never asked nor applied for a link account. Today I received an email saying their terms and conditions have changed !!! what the ****.
I do NOT want a Link account, I have NEVER signed up and they should NOT be storing my financial details.
I feel sure this is breaking UK law…
Addendum: it looks like this was created when I paid our daughter’s electricity bill to Octopus ….. WHY?.. both hers and our accounts are on my app !!…
November 27, 2025
Unprompted review
Reply from link.com
Sorry to hear you received that unexpected email—that sounds very upsetting.
You say a Link account appears to have been created without your consent when you paid a merchant and that financial details may be stored; you’re also concerned this may breach UK law. Next steps:
If you’re the cardholder, contact your bank immediately to dispute any unauthorized charges and follow their guidance.
Report the merchant and unknown charge via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe so Support can examine the transaction flow and provide guidance.
For removal of the Link account or help locating it, please use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating and deleting the account and reviewing consent practices.
Reply from link.com
Hi—we’re sorry to hear this happened—that sounds very alarming. Link sends security emails when a new device or browser signs in, but if you didn’t authorize the login this could indicate misuse. Next steps:
If you’re concerned about unauthorized access, change the password with the merchant or service you used and contact your bank to dispute any suspicious charges.
Report the merchant and the unknown charge via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe so we can examine the transaction flow.
For account or login removal help, use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating and deleting the Link account if appropriate.
We take reports of possible fraud seriously and will work to assist where possible. Thank you for sharing this with us.
I had an email from this company…
I had an email from this company regarding updated terms of service. I don't ever remember signing up for the account. It seems they grabbed my details when I paid for a takeaway to be delivered from a local restaurant a few days earlier. There were no choices to opt in or opt out of opening an account in the payment process. I find this is fundamentally deceitful. I hope the account deletion process is successful.
November 26, 2025
Unprompted review
Reply from link.com
Hi—we understand your concern about an unexpected account and how that feels intrusive. Link is designed to simplify checkout but it should also make account creation and consent clear. Next steps:
If you want the account removed, please use the "I can't login" option at https://support.link.com/contact/login? so our team can help locate and delete the account.
If you believe your payment details were stored without clear consent, include the transaction date and the merchant name when you contact Support so we can examine the flow and provide guidance.
If you’re worried about unauthorized charges, contact your bank to dispute any suspicious transactions and consider using our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant.
I never signed up for Link
I never signed up for Link. I just got an email regarding their updates to their services and my account. What account? Terrible, I never signed up.
November 21, 2025
Unprompted review
Reply from link.com
Link is designed to provide a seamless checkout experience, which means some users may create accounts without realizing it. If you're unsure about when or how you created an account, or if you'd like to delete an existing account, please contact us through https://support.link.com/contact/login? using the "I can't login" option.
Gross breach of data rights
I never agreed to have my payment details stored. I never do so this has been craftily slipped in. I have no idea of any account or where to stop this. It is outrageous.
November 22, 2025
Unprompted review
Reply from link.com
Hi—we understand your concern about Link storing your payment details without your explicit consent. This lack of transparency about data storage and difficulty finding account management options is unacceptable. While Link aims to simplify future purchases, storing payment information should always be an opt-in choice. For support or to remove your stored payment information, please send us an email at https://support.link.com/contact/login.
Outright THEFT OF PERSONAL FINANCIAL DATA
This is an APPALLING system used by a host of small retailers, apparently because its cheaper. It snatches your *financial information* WITHOUT YOUR CONSENT and, worse, giving you *NO OPTION* to opt out. There are no terms of service or privacy terms listed or linked. NYS passed a LAW against this kind of effective data theft. I'm reporting them to the Attorney General's office, and I urge others to do the same.
November 21, 2025
Unprompted review
Reply from link.com
Hi—we understand your serious concerns about Link collecting financial information without explicit consent or clear opt-out options. You raise valid points about the lack of transparent privacy terms and terms of service, particularly in light of NYS legal requirements regarding data collection. While Link aims to simplify checkout, users should have clear control over their data and explicit choices about information storage. For support, please send us an email at https://support.link.com/contact/login. We need to provide better transparency and user control over data collection and storage practices.
Typed info ignored and wrong card charged
I attended a fundraising event and wanted to donate, since there was a generous donor who offered to match all donations. I typed in my credit card info but the system ignored it and hurried to charge another credit card, which was the wrong card for that purpose. I contacted their customer support and learned that the transaction could not be changed. I would not recommend 'link' :-/
November 20, 2025
Unprompted review
Reply from link.com
Hi—we understand your frustration about Link automatically charging the wrong card for your donation instead of using the new card information you entered. This is particularly concerning when trying to use a specific card for matched fundraising purposes. While Link aims to simplify payments, it should give users clear control over which payment method is used. To manage your saved payment methods or remove cards from Link, please send us an email here: https://support.link.com/contact/login?. We need to provide better control over payment method selection during checkout.
They act as a go between the businesses…
They act as a go between the businesses to take your money. When the business is a non-responsive to cancel your payment then take no responsibility. If you have unfortunately create an account go ahead and delete it now.
November 16, 2025
Unprompted review
Reply from link.com
Hi—we understand your concern about Link's role in recurring payments and the difficulty in canceling when merchants are unresponsive. For immediate assistance with unwanted charges, we recommend: 1) Contact your bank to stop any recurring payments, and 2) Use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to identify merchant details. While Link aims to simplify payments, we recognize the need for better control over subscription cancellations.
I got a message from Link [I do not…
I got a message from Link [I do not have an account] and Link told me to log in to see what purchases had been made. Is it a scam site?
November 9, 2025
Unprompted review
Reply from link.com
If you received Link-related messages without having an account, this could be due to someone mistakenly entering your number, or potentially a phishing attempt—please don't click on any suspicious links.
While Link is designed for seamless checkout experiences, some users may not realize they're using it. We suggest reviewing your recent purchases for Link activity.
For further assistance, please contact us at https://support.link.com/
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